Senior Property Manager

Salary range: $68,640-$72,000 Overview At Coastline Equity, we’re redefining what it means to manage properties with excellence. We are currently hiring a Senior Property Manager who will serve as the primary contact and account executive for a portfolio of multifamily and commercial properties. This on-site leadership role is focused on operational and financial performance, client relations, team development, and above all, innovation in service delivery. We are looking for someone who not only excels at property management fundamentals but someone who is driven by continuous growth, actively leverages AI and other emerging technologies, and embodies our core values in every interaction. Responsibilities Portfolio & Financial Oversight Oversee the financial health of assigned properties including budgeting, forecasting, capital planning, and cash flow management. Align property strategies with ownership goals to enhance asset value. Provide regular, actionable financial reporting and leasing performance insights. Team Leadership & Culture Building Lead and inspire a team of Assistant Property Managers and Maintenance Technicians. Use LMA principles (Lead, Manage, hold Accountable) to promote productivity, accountability, and team growth. Cultivate a culture of innovation, inclusion, and ownership within the team. Client & Tenant Relations Act as a trusted advisor to property owners, providing strategic counsel and performance updates. Proactively manage tenant relationships with a focus on customer-first service and high tenant satisfaction. Resolve escalated issues with empathy and professionalism. Leasing & Marketing Strategy Implement creative, data-informed leasing strategies to minimize vacancy. Ensure accurate marketing, market-aligned pricing, and strategic vacancy posting across digital platforms. Use available tools including AI-powered platforms to optimize leasing success. Maintenance & Vendor Management Direct all maintenance operations, including vendor bidding, project execution, and quality control. Drive cost-effective decisions while maintaining high standards for property condition and curb appeal. Compliance & Operational Excellence Ensure full compliance with local, state, and federal laws. Establish repeatable, tech-enabled processes that streamline operations. Requirements Skills & Competencies 1. Leadership & Communication Exceptional ability to lead and develop teams, providing clear direction while fostering individual growth. Confident communicator with strong interpersonal skills, capable of building trust with owners, tenants, and staff alike. Adept at navigating complex conversations with professionalism and empathy. 2. Analytical & Strategic Thinking Sharp analytical skills with the ability to interpret financial data, diagnose operational challenges, and make informed decisions. Strategic mindset with a knack for prioritizing tasks, balancing short-term results with long-term planning. 3. Technology & Innovation High level of tech fluency, with the curiosity and courage to adopt new platforms and tools (AI integration strongly preferred). Comfortable leveraging AI, automation, and property management software (preferably AppFolio) to streamline operations, enhance service, and optimize performance. 4. Customer-Centric Mindset Deep commitment to delivering exceptional tenant and client experiences, with proactive problem-solving and follow-through. Approaches property management with a hospitality-forward, solution-oriented attitude. 5. Execution & Follow-Through Strong organizational and project management skills with the ability to drive results and meet deadlines in a fast-paced environment. Skilled at managing vendors, capital projects, and competing priorities without losing sight of detail or quality. 6. Core Values Alignment Equity for All: Promotes fairness, inclusivity, and dignity in all interactions. Customer First: Approaches every situation with a service mindset and long-term relationship focus. Growth & Innovation: Actively seeks new ideas, feedback, and continuous learning opportunities—especially in the use of emerging technologies like AI to improve service delivery and team performance. Required Qualifications: Active California Real Estate License. Minimum 5 years of property management experience, with 3+ years in a team leadership role. Deep understanding of lease management, real estate operations, and budgeting. Strong communication, analytical, and interpersonal skills. Ability to travel within a two-hour radius of the Los Angeles or Temecula offices. 1+ year experience using property management software; AppFolio preferred. Preferred Qualifications: IREM Certifications such as: Certified Property Manager (CPM) Accredited Residential Manager (ARM) Accredited Commercial Manager (ACoM) Demonstrated use of AI tools, data analytics platforms, or process automation to improve property management efficiency, leasing outcomes, or client experience. Passion for technology-driven solutions and a willingness to experiment, iterate, and improve continuously. What are we looking for: A property manager who embraces innovation and actively seeks out new ways to solve old problems. A leader with a growth mindset, eager to learn and mentor others. A team player who prioritizes Customer First, builds with Equity for All, and thrives in a culture of Growth & Innovation. Someone who sees technology as a lever, not a crutch, and is curious about how AI can improve service, responsiveness, and decision-making. Why join Coastline Equity? We don’t just manage buildings, we build equitable communities, deliver unmatched service, and empower our team to lead with innovation and integrity. At Coastline Equity, you’ll be part of a company that encourages bold thinking, supports ongoing development, and ensures every team member has a voice and a path to grow. Benefits Training and growth opportunities Medical, dental, and vision plans 401(k) Plan Holidays Vacation Days