RNA - Restorative Nurse Assistant

Builders Capital is looking for a Front Desk Coordinator to join our team!  The Front Desk Coordinator plays a vital part in creating a welcoming environment for clients, vendors and team members.  As the first point of contact, the Front Desk Coordinator is responsible for managing the reception area, facilitating smooth day-to-day operations, and providing exemplary customer service.  Builders Capital is the nation's largest private construction lender, offering innovative financing solutions to a wide spectrum of developers and homebuilders. Loan products include options for Acquisition, Development, Construction, and Bridge financing, in the form of single-asset loans, portfolio loans, and revolving credit facilities. In addition to financing opportunities, Builders Capital borrowers can leverage national accounts for material purchase discounts, and access cutting-edge technology for project management, accounting, and BIM technology tools. Builders Capital is headquartered in Puyallup, Washington, with regional sales offices across the country. Why Builders Capital?  Competitive Compensation: Builders Capital offers competitive wages and performance-based incentives to recognize your impact and hard work.  Innovative Environment: Be part of a forward-thinking company at the forefront of revolutionizing construction finance.  Growth Opportunity: With our strong market position, you'll have endless opportunities to innovate, grow professionally, and build your career in tech and finance.    What You’ll Do:  Greet and welcome visitors, directing them to the appropriate department or personnel. Answer and route phone calls in a polite, prompt, and professional manner, taking accurate messages when required. Maintain the reception area in a clean and organized state, ensuring it reflects our professional image. Assist with mail processing, including receiving, sorting, and distributing packages and letters to the correct recipients. Oversee the cleanliness of Conference Rooms and Breakroom on a daily basis; ensure conference rooms are ready for meetings & visitors. Provide administrative support such as data entry, document preparation, and filing as needed. Monitor inventory levels of office supplies, coordinating orders and keeping supplies well-stocked. Support event planning logistics for internal meetings, client visits, or special events. Requirements High school diploma or equivalent; associate degree or additional certifications in office administration is a plus. 1-2 years of experience in a customer service, receptionist, or administrative role preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with office management software. Exceptional verbal and written communication skills. Strong organizational skills, with the ability to multitask and prioritize effectively. Friendly, professional demeanor with excellent interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Discretion and the ability to handle confidential information with integrity. Benefits At Builders Capital, we believe in taking care of our team. Here’s a sneak peek at the benefits that come with joining us:    Health Insurance – We’ve got you covered! Builders Capital pays 100% of your medical insurance premiums to keep you healthy and stress-free, offering a PPO and HSA plans.  Competitive Compensation – We offer competitive wages that reward your expertise and hard work.    Paid Time Off – Take time to recharge with 3 weeks of paid time off each year.    Paid Holidays – Enjoy 10 paid holidays throughout the year so you can spend quality time with family, friends, or doing whatever you love.    Health Savings Account (HSA) – We contribute annually into your HSA account (prorated from your hire date) and for those the select our HSA plan.  The pay Range for this position is $21.00 - $24.00 hourly commensurate with experience and education. This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job. Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants.  This is a full-time, exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.

CareDesk is seeking a dynamic and tech-savvy Client Experience Lead to oversee and continuously improve the client journey across all customer-facing functions. This role combines leadership of frontline support staff with responsibility for optimizing workflows, technology systems (with a focus on Zendesk and CRM platforms), and service delivery practices. The Client Experience Lead will ensure clients and users receive timely, accurate, and professional support while also driving process improvements that enhance satisfaction, reduce friction, and strengthen long-term relationships. This role is ideal for someone who thrives in fast-growing environments, is equally comfortable with technology and people leadership, and can jump between strategy and hands-on execution. Key Responsibilities Lead and coach support staff handling client service requests, ensuring consistent service standards and professional communication. Own and optimize the ticketing and CRM systems (Zendesk preferred) to improve usability, efficiency, and reporting accuracy. Monitor and analyze client interactions to identify friction points, escalate trends, and implement journey improvements across all touchpoints. Resolve complex or escalated client issues with professionalism and speed, setting the standard for service recovery. Collaborate with other functions (operations, IT, HR, RCM, etc.) to address systemic issues and improve cross-departmental workflows. Develop, document, and implement support policies and standard operating procedures to align with best practices. Track key performance indicators (KPIs), prepare reports, and present actionable insights to leadership. Introduce and champion technology enhancements that improve client service and team efficiency. Act as a subject matter expert on CRM and client support tools, providing guidance and training to team members. Qualifications Education & Experience Bachelor’s degree preferred; alternatively, 5+ years of relevant experience in client support, customer experience, or operations, with at least 1–2 years in a leadership role. Zendesk certification (or similar CRM system certification) preferred Healthcare or professional services background strongly preferred Skills & Competencies CRM & Support Expertise: Strong knowledge of CRM and support platforms (Zendesk preferred), with the ability to configure, optimize, and train others on system use. Client Journey Mindset: Proven ability to map, analyze, and enhance user journeys to improve client satisfaction and reduce friction across touchpoints. Process Improvement: Skilled in diagnosing workflow challenges, standardizing procedures, and implementing scalable improvements. Prioritization & Execution: Demonstrated ability to manage multiple priorities, balance short-term service demands with long-term improvements, and thrive in a fast-paced environment. Communication: Strong written and verbal communication skills, with the ability to draft policies, craft client-facing correspondence, and prepare executive-level updates. Leadership & Coaching: Experienced in guiding, mentoring, and holding team members accountable, setting high service standards and fostering continuous improvement. Analytical Thinking: Ability to interpret KPIs, identify trends in client interactions, and translate data into actionable insights for leadership. Success in this role will be measured by: Improved client satisfaction and reduced escalations across all support channels. Shorter resolution times and increased first-contact resolution rates. Clear, consistent documentation of support processes and user journeys. Higher team performance through coaching, accountability, and adoption of best practices. Demonstrated enhancements to workflows, tools, and client touchpoints that create a smoother overall client experience. Benefits 401(k) 401(k)matching Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off Flexible Schedule

At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We’re relentlessly customer-centric. Everything we do is in service of making our clients’ work easier and helping them deliver better experiences to their clients. We’re also a true team: supportive, scrappy, and always in it together. We believe in showing up for one another, rolling up our sleeves, and celebrating the wins. It’s who we are, and it’s how we help our customers succeed. Neostella is in hyper-growth mode, leveraging cutting-edge technology to solve real challenges for our clients. We are a high performing sales team that values teamwork, accountability, professional growth, and customer success.  As we continue to expand, we are seeking Account Executives to join our team! ​The ideal candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable achieving quarterly quotas, generating quality pipeline, qualifying prospects, closing sales, and working with customers to ensure successful adoption of Neostella’s products and services.  Curious what your day would look like as an Account Executive? Check out the details below!​ Key Responsibilities:  Drive year-over-year revenue growth through a mix of new logo acquisition and existing customer add-on activity Deliver against pipeline generation targets through outbound prospecting, events, and third party referrals Own the end-to-end sales cycle process, including: prospecting, discovery and qualification, evaluation, demonstration of capabilities, business value development, executive alignment, and closing of the sale Lead and orchestrate the Neostella extended team including marketing, solution engineers, implementation resources, customer success, and Neostella executives Meet Activity, Pipeline, and Closed/Won performance expectations Be an active contributor to overall team success, ensuring a “we not me” sales culture.  Help the entire team grow as sales professionals. Requirements 5+ years of SaaS sales, implementation, or other technical sales experience Demonstrable track record of achieving results  Experience in orchestrating and leading teams of internal and external resources.  Must demonstrate a competency in coordinating complex solution sales. Legal-tech industry experience preferred Strong Salesforce or other CRM experience Travel as necessary for client meetings Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation & Holidays) Training & Development Work From Home Travel Bonus Maternity & Paternal Leave

Do you want to be a part of a technology enabled services company that is setting the standard for nurse-based triage solutions with the ultimate goal of improving patient care across the nation? We’re looking for exceptional, intelligent, entrepreneurial individuals who want to do meaningful work. If this describes you, join us! Overview: This is a fantastic opportunity to be a prime mover in a rapidly growing, patient-focused business. We are actively recruiting for a talented Operations Specialist to join our team of energetic, compassionate professionals. We are seeking someone with a passion for organization, process improvement, and a desire to help improve the lives of our nursing staff on their individual shifts. The Operations Specialist will provide direct support to both the non-clinical and clinical operations of the organization. The role reports to the Director of Operations. This is a full-time, hourly onsite position in Brentwood, TN. IntellaTriage’s mission is to act as an extension of each client by using a tailored approach to deliver compassionate, around-the-clock care through the clinical expertise of our virtual Registered Nurses. Bottom line – we want to ensure our providers’ patients are able to receive the care they need any time, any place. IntellaTriage acts as a triple threat after-hours by ensuring all stakeholders benefit. We provide our customer’s patients with the comforting and medically appropriate guidance they need during the most trying times. We help our customer’s nurses reduce their workload and improve overall job satisfaction by reducing burnout. We improve our customer’s bottom-line by reducing overall cost to deliver after-hours care. What you’ll do: Provide support and resource stewardship to the operations team. You will be working closely with the Director of Operations to optimize processes across the spectrum of the business. You will work with another Operations Specialist to ensure a daily, timely pull of client information for the nursing staff performing triage on the phones. You will also be responsible for providing insight or suggestions on ways to improve both our internal and external processes as it relates to client scheduling information. You will also be responsible for helping ensure the accuracy and appropriate upkeep of the nursing schedule so that each team is staffed 100% of the time. Conduct daily data entry with client on-call schedules for the nursing team performing triage. Provide feedback and suggestion for process improvement for client scheduling and nurse scheduling. Engage with clients to ensure data integrity and proper upload procedures for efficient business operations. Assist with nurse licensure tracking and follow-up as required. Engage with nursing staff to follow-up on nurse licensure related activity and questions. Work closely with the Workforce Manager to complete projects as required. Requirements Qualifications Bachelor's Degree preferred. Proficiency with Microsoft Excel is preferred. Must be highly organized and detail oriented. Experience in relationship building and high emotional intelligence. Willing to re-locate to Nashville or based out of Nashville currently. Your Traits & Characteristics You are relentless in your pursuit of success. You get things done. You identify areas of opportunity and make strides to address them autonomously. You treat patients like family. You are dedicated to excellent work to ensure the success of our nurses to treat patients with the respect and empathy they deserve. You own your attitude. You have a positive mindset and overcome adversity with confidence. You show up to work. You keep your word and commitments while taking ownership of your role. You do what is right every time and without question. Benefits This will be a full-time, hourly position based out of our Nashville office. You will be eligible for the full-time suite of benefits for hourly employees including medical, dental, vision, 15 days of PTO, and the opportunity to participate in the 401k program with a company match.

TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and professionalism in customer interactions. Remote position, but candidate must reside in the Columbia, SC metropolitan area Duties:   Answer inbound calls, emails, chats, and other contact channels.  Provide direct customer service  Maintain service quality standards, including courtesy, professionalism, and efficiency.   Other duties, as assigned  Requirements HS degree, or equivalent, required  Customer service experience  Must be able to pass a typing test  Must be able to obtain and maintain government agency suitability requirements as a condition of employment Ability to use telephony tools and applications  Good verbal and written communication skills  Basis computer skills  A reliable, hard-wired internet connection is required