Shift Leader, Full-time Winter Season

Are you looking for a fun, full time seaonal job in the restaurant industry? Do you have what it takes to lead a small team through a shift with success? Sundae is looking for the right candidate to join our tight-knit and hardworking retail team to serve ice cream all winter long! Total compensation = $19.00-$25.00 per hour (includes base + tips) Full time positions available (average 32 hours per week) Consistent scheduling every week! Daytime or nighttime availability (must be available for some weekend shifts) Shifts available: 10am - 5pm, 2:30pm - 10/11pm Paid Sick Pay Free Shift Treats Employee Discount Opportunity to continue employement throughout the summer season Who are we? Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work. Who are we looking for? We are searching for a candidate who is: Enthusiastic about serving others A passionate team player who leads by example Self-motivated and has a strong work-ethic Responsible and trustworthy Coachable and receptive to feedback Shift Leader Responsibilities: Timely and efficiently open and close the store, either alone or with a team Confidently and timely prepare food items; maintain an elevated awareness of stock levels Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards Maintain responsible cash handling and perform closing cash out procedures accurately Exemplify Sundae’s customer service standards; execute with pride and leadership Participate in and contribute to all staff meetings and team cleaning tasks Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere. Requirements 1+ years of customer service experience preferred Some foodservice experience preferred Must be 16 or older Must have full-time work availability throughout winter season (12/1/2025-4/19/2026) Must be able to reliably commute to Snowmass Base Village Physical Requirements: Move, traverse or remain in a stationary position for up to 8 hours Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens Regularly move up to 25 pounds for a distance of 50 feet or more Occasionally ascend/descend ladder to clean or lift items stored above Occasionally position self to clean, maintain equipment, and retrieve items below counter height Benefits Total compensation = $19.00-$25.00 per hour (includes base + tips) Paid Sick Pay Free Shift Treats Employee Discount Individualized mentorship and growth opportunities Opportunity to continue employment throughout the summer season