Team Leader 1st Shift

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Full-time Help wanted in a busy doggy daycare. Mon-Fri 9:30am-6:30/7pm $18hr Must speak English Men only 24yo and older please We are seeking a dedicated and passionate Dog Daycare Attendant to join our team. In this role, you will be responsible for providing a safe, fun, and engaging environment for dogs in our care. This position is ideal for individuals who love animals and have experience in pet care or related fields. Duties: Supervise and engage with dogs during playtime to ensure their safety and well-being. Maintain cleanliness of the daycare facility, including regular cleaning of play areas and equipment. Monitor the health and behavior of dogs, reporting any concerns to management promptly. Handle heavy lifting when moving supplies or assisting with larger breeds of dogs. Experience : Previous experience in animal handling or pet care is preferred. Customer service skills are essential for interacting with pet owners effectively. Experience in dog handling, or pet sitting will be advantageous Ability to perform heavy lifting as required in the daycare setting. Join us in creating a loving environment for our furry friends while delivering exceptional service to their owners! This environment is loud, hot, cold, chaotic and unpredictable * You have to be in reasonable shape with no physical limitations to perform the duties of this job. It's in our home and we do have cameras. Must be ok with that. We're a small home business and need someone punctual. Flexibility is great. We are open 365 days a year- holidays and weekends are mandatory in this industry Please text me only! No CALLS or emails. $18hr starting

Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our Keeper Secrets Manager (KSM) team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a QA Analyst on the KSM team, you will play a key role in validating the functionality, security, and performance of Keeper Secrets Manager, SDKs, and integration components. You will work closely with software engineers, product managers, and DevOps teams to execute manual and automated tests, report defects, and ensure KSM products meet the highest quality standards. This role is ideal for someone with strong attention to detail, an interest in cloud and DevOps technologies, and a passion for secure software. Responsibilities Execute functional, integration, regression, and UI testing for KSM web applications, SDKs, and integrations Test KSM workflows in cloud environments (AWS, GCP, Azure) and infrastructure-as-code (IaC) scenarios Collaborate with software engineers and product managers to understand requirements and define test cases Report, track, and communicate defects in Jira or other tracking systems, ensuring clear documentation Support automation testing initiatives by designing test scripts and leveraging existing frameworks Validate security controls and compliance measures within KSM workflows Contribute to improving QA processes, test coverage, and product reliability Requirements 2+ years of experience in QA, software testing, or a related role Familiarity with web applications, APIs, cloud platforms (AWS preferred), and DevOps workflows Experience with manual testing and basic understanding of automated testing principles Knowledge of bug tracking and test management tools (e.g., Jira) Strong attention to detail, analytical skills, and ability to document findings clearly Excellent communication and collaboration skills Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident) Preferred Qualifications Exposure to scripting or automation languages (Python, Bash, Go) Experience testing SDKs, developer tools, or integrations Familiarity with security and compliance standards (SOC 2, FedRAMP, ISO 27001) Experience with containerized environments (Docker, Kubernetes) Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Cimbali Group, we support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. We’re currently looking for a Technical Service Trainer to join our team. This role reports directly to the Director of Service. We support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. . What We’re Looking For Solid electronic background with knowledge of espresso machines and grinders Service mindset with strong communication skills—verbal, written, and relational Ability to analyze, report, and respond to technical performance data Comfortable training others and supporting equipment in the field Microsoft Office proficiency; CRM/helpdesk experience preferred Self-driven, adaptable, and ready to contribute to a collaborative team Availability for domestic travel; valid driver’s license and passport Bonus: barista experience or coffee industry knowledge The main responsibilities will include: Delivering technical training on our full product portfolio (traditional espresso, super-automatics, grinders) Supporting sales, installations, and service escalation visits across North America Managing warranties and coordinating preventative/predictive maintenance plans Maintaining strong relationships with distributors and service partners Troubleshooting remotely via phone and support platforms Tracking activities, warranties, and performance data in our CRM/helpdesk tools Attending trade shows, conferences, and industry events as needed (30% to 50% travel monthly) Why Work With Us? Competitive salary ($65K–$75K+ depending on experience) Health benefits, 401(k), and paid vacation/holidays Opportunities to travel and train with our international HQ team Exposure to cutting-edge coffee tech—and yes, plenty of great espresso A chance to help shape the service experience in a fast-growing organization

The Bureau of Overseas Buildings Operations (OBO) directs the worldwide overseas building program for the Department of State. Working with other offices and bureaus, foreign affairs agencies, and Congress, OBO’s challenge is to set worldwide priorities for the design, construction, acquisition, maintenance, use, and sale of real properties and the use of sales proceeds.   The Department of State, Bureau of Overseas Buildings Operations, Directorate of Program Development, Coordination, and Support (DOS/OBO/PDCS) is responsible for the design, coordination, and management of OBO’s construction and renovation programs.   The Office of Project Development and Coordination (OBO/PDCS/PDC) provides project management and project management support for projects from inception through completion. The projects that will be supported by this requirement are in U.S. facilities worldwide. These projects include studies, reports, renovations, repairs, and new construction. Budget estimates for these projects range from approximately $100,000 to $1,000,000,000.   Job Duties: Assist the Division Chief to ensure that assigned tasks and office operations are effectively coordinated and scheduled. Coordinates process, procedure, tracking, submission, and completion of contract actions. Works with established information management tools to gather data and status on initial project planning in conjunction with PDC division chiefs and staff; and executes reports reflecting the status of execution versus pre-established targets, management windows of upcoming activities, and the impact of contractual and other changes on budgeted cost and scheduled completion dates. Assists in evaluating the impact of existing and proposed programs on available resources and drafts recommendations for alternative courses of action. Assists in the preparation and publication of studies, reports, analytics, and plans, including responsibility for collecting, organizing, analyzing, and incorporating data for a wide-range of documents (e.g., Project Authorization Documents, Scopes of Work, Course of Action Memoranda, Requests for Contract Actions, and Project Development Packages, etc.) Provides necessary assistance to the Division Chief for meetings and conferences to include scheduling, taking, and distributing meeting minutes and following up on assigned actions, etc. Communicates with Division management officials and co-workers in both informal conversations and formal presentations and delivers briefings and presentations concerning administrative, clerical, and other non-technical matters. Prepares drafts of program analysis reports on the status of Division goals and objectives attainment; assists in analysis of current operating programs within the Division to evaluate their actual and potential effectiveness in meeting objectives; and prepares briefing materials for the Division Chief and other key staff on the results of these analytical studies. Assists in evaluating the impact of existing and proposed programs on available resources and drafts recommendations for alternative courses of action. Develops drafts of concepts for the implementation of selected planning activities, including suggested scope of the activity, operational and programmatic costs, and likely duration; and assists the Division Chief in obtaining clearance of these concepts with operational and management-level personnel in OBO and the Department to ensure that the proposed scope, schedule, and budget will meet the perceived needs and are realistic in terms of resources. Gathers and collects program data or information following routine search procedures; conducts research in Office and Division files and other files and databases to locate data and background information, as requested; and assembles and summarizes data, background information, and other materials from publications and other sources. Assists management officials and staff with routine travel queries and stays abreast of new department travel policies and procedures. Assists the Division Chief in coordinating and monitoring the implementation of planning activities to ensure accomplishments of objectives; helps in the identification of unresolved issues that arise during implementation; and checks back periodically to see that the implementation is proceeding as planned. Types and edits letters, memoranda, cables, reports, and other material as directed, using office automation software and equipment; and drafts some correspondence under appropriate supervision. Supports and audits project, contract, and office documents. Updates delegated tasks to ensure progress to deadlines. Management of administrative details, and other duties as assigned. Requirements Must be a U.S. citizen. Skilled in the use of basic and advanced features of the Microsoft Office suite, including Access, Excel, PowerPoint, Word, and other applications such as SharePoint, as well as other automated systems used by the Office, and the ability to learn and apply new software variations as they affect Office operations. Ability to extract detailed information from various sources, accurately capture that information in the appropriate system or document and monitor status of information to prepare reports for management use. Ability to review office administration processes, problems, and issues and provide recommendations based on findings. Skilled in oral and written communication which enable the contractor to ensure facts, ideas, and instructions in a succinct and organized manner to advise and otherwise interact with other Office members on staff actions, reports, tasks, office correspondence and the use of automated office equipment, and with managers and others external to the Office with whom business is conducted or operational requirements are discussed. Possess a mastery of basic concepts, principles, and practices of a Management Analyst that enables the incumbent to understand the wide range of State Department office duties. Exercise appropriate management controls over entrusted assets and operations in accordance with applicable laws and regulations. A bachelor’s degree and six (6) years of experience.

Hydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value-added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, Dallas, Memphis, Tulsa, Denver and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company. Apply early for an opportunity to schedule a virtual interview with our team! We will be hosting these virtual interviews this fall. The Campus Ambassador Program provides college students to get exposure to a variety of departments at Hydraquip, presents to top leadership, and helps share information about their internship experience when returning to school the following semester. Through hands-on experience and meaningful projects, you will see what it’s like to work for our employee-owned company and visit our parent company, Employee Owned Holdings, Inc., headquarters in Houston to present your final projects to top leadership. Hydraquip’s rotational internship program consists of the following areas: Service & Repair: Hands-on experience with pump teardowns, conversions, and assemblies. Learn how hydraulic components function and use the test stand. Clean all parts using solvents and other chemicals as directed in a safe manner. Engineering: Work on assigned summer projects around warehouse efficiency, integrated system design, automation projects and/or cost reduction initiatives. Production Hands-on experience with conversions and custom assemblies for customers. Working with machining equipment to build custom components. Assist with tasks in the production facility as required. Inside Sales: Learn about company processes for quoting, managing orders & delivery. Communicate with customers via phone & email, and build relationships with vendors to gather necessary product information. Develop and employ a high level of product and application knowledge. Communicate with top customers via phone & email. Outside Sales: Shadow outside sales representatives for customer visits. Experience with customer applications as well as how field relationships are established and maintained. Shipping & Receiving: See how the warehouse runs firsthand while helping with inventory controls, order picking, packing, and shipping as well as familiarity with our products Requirements Education: Must be currently enrolled in an accredited undergraduate degree program Prefer GPA of 3.0 or higher. Prefer junior or senior but will consider other class levels. Knowledge and Skills: Ability to work independently and eager to take on responsibilities. Working knowledge of Microsoft Office (Word, Excel, PowerPoint) Strong organizational and time management skills. Analytical, problem-solving, and conceptual thinking skills. Strong work ethic. Excellent oral, written, and communication skills. Detail-oriented. Benefits We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan. What is an ESOP? ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers. Studies also show that retirement account balances for ESOP companies are 2.5 times higher. ESOP companies grow 2.5 times faster than those companies without employee ownership. Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.