IT Support Technician

Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence. Global Dimensions is seeking Chinese-Mandarin OLAs (Level 2) for positions at Wahiawa, Hawaii. Requirements Must have a current TS/SCI Clearance with Full Scope Polygraph. 4 yrs full-time experience or 6 without degree Associate’s degree or 2 additional yrs of work experience ILR Skill Level 3 in Audio or Graphic 4 years performing crypto language processing – above (OLA 1) plus report drafting 2 yrs primary duty: translating, transcribing, and/or gisting No more than 1 of 4 yrs reporting as primary duty 2 of 4 yrs experience has to be within 4 yrs of resume submission Global Dimensions does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Equal Opportunity Employer/Veterans/Disabled.

About Us The first production facility in the USA by SBA Group, a furniture manufacturer from EU member in Lithuania, with operations starting in late 2025. Over 250 talented professionals will work here and build their careers. It will be a highly robotic and automated factory with products reaching millions of homes in the US. The company's main customer is IKEA. Today we are looking for a Machine Operator who is reliable, detail-oriented, and eager to work in a fast-paced manufacturing environment. Key Responsibilities: Monitor and maintain equipment and machinery Set up manufacturing equipment Use machine equipment to complete tasks Evaluate the efficiency of each unit regularly, identifying improvements as needed Collaborate with other team members to address maintenance needs and improvements. Ensure compliance with safety, quality and customer standards Qualifications: High school diploma or equivalent Proven experience as a Machine Operator in a manufacturing setting or in a similar role. We offer: Leading compensation plans Flexible schedule Competitive benefit package Paid holidays, sick days, and PTO 401(k) with company match  Professional development assistance We bring a strong winners' culture with a positive and friendly team that is being guided by three core values: passion to win, leadership in invention and ownership spirit. Requirements Benefits

Lead Locally. Influence Regionally. Advance in New Home Sales Leadership. New Home Star is seeking an experienced Area Sales Manager to provide hands-on leadership for our Melbourne North division. In this role, you’ll represent our valued builder partner, Maronda Homes, and work closely with the Director of Sales to lead and support on-the-ground sales operations. You’ll serve as the local leadership presence, coaching your team, driving performance, and delivering an exceptional customer experience. This is a key opportunity for someone with strong new home sales management experience who’s ready to lead with impact while advancing their career in a high-performing, growth-focused environment. 🌟 Why New Home Star? Industry Leader: The largest privately owned new home sales company in the U.S., partnering with market-leading home builders to deliver exceptional results. Competitive Compensation: Enjoy a secure base salary with lucrative bonus opportunities—six-figure income potential based on performance. Career Growth: Accelerate your leadership journey with structured mentorship, advanced leadership training, and clear pathways for advancement. Award-Winning Culture: A supportive, high-energy environment recognized as a 2025 Best Place to Work in Real Estate and one of Glassdoor’s Best Places to Work. Comprehensive Benefits: Medical, dental, vision, 401(k) with match, paid time off, and more—plus time to give back through company-sponsored volunteer initiatives. 💼 What You’ll Do Team Leadership & Sales Strategy- Coach and mentor a team of New Home Sales Associates to meet and exceed community sales goals. Align closely with builder partners on strategic initiatives. Training & Development- Provide consistent feedback and hands-on training to ensure each team member achieves their full potential. Lead community-level sessions and participate in corporate leadership development programs. Customer Experience- Support your team in guiding buyers through the home buying journey, ensuring an exceptional and consistent experience. Market Outreach- Monitor local market conditions, implement marketing strategies, and build relationships with local Realtors to drive traffic and increase exposure. Operational Excellence- Maintain model home and community presentation standards and collaborate with builder partners to ensure smooth operations across communities. 🎯 What We’re Looking For Availability: Flexibility to work occasional weekends and evenings as needed. Experience: Proven new home sales management experience is required, including a track record of coaching and leading high-performing teams. Leadership Skills: Strong communicator, strategic thinker, problem-solver, and coach with a passion for developing high-performing teams. Tech Proficiency: Comfortable using CRM tools, Zoom, and MS Office (Excel, Word, PowerPoint); AI-driven tools are a plus. Education/License: A bachelor’s degree is preferred; a valid real estate license is required within three months of hire. Other: Reliable transportation, valid driver’s license, and liability insurance.  Take the Next Step! Join New Home Star and build a career with purpose. Apply now at www.newhomestar.com/careers Follow us on LinkedIn, Facebook, Instagram, and YouTube to learn more! New Home Star is an equal opportunity employer. Reasonable accommodations will be considered in accordance with applicable law. Applicants must be legally authorized to work in the U.S. at the time of application. Visa sponsorship is not available for this position. Employment is contingent upon a background check conducted in compliance with applicable federal, state, and local laws.  Please beware of fraudulent job postings—always apply directly through our official careers page and never pay to apply. All job postings are the property of New Home Star and may only be shared by authorized platforms such as LinkedIn, Indeed, and other verified partners. Any unauthorized copying, scraping, or reposting is strictly prohibited and may be subject to legal action.

Lead Locally. Influence Regionally. Advance in New Home Sales Leadership. New Home Star is seeking an experienced Area Sales Manager to provide hands-on leadership for our Melbourne South division. In this role, you’ll represent our valued builder partner, Maronda Homes, and work closely with the Director of Sales to lead and support on-the-ground sales operations. You’ll serve as the local leadership presence, coaching your team, driving performance, and delivering an exceptional customer experience. This is a key opportunity for someone with strong new home sales management experience who’s ready to lead with impact while advancing their career in a high-performing, growth-focused environment. 🌟 Why New Home Star? Industry Leader: The largest privately owned new home sales company in the U.S., partnering with market-leading home builders to deliver exceptional results. Competitive Compensation: Enjoy a secure base salary with lucrative bonus opportunities—six-figure income potential based on performance. Career Growth: Accelerate your leadership journey with structured mentorship, advanced leadership training, and clear pathways for advancement. Award-Winning Culture: A supportive, high-energy environment recognized as a 2025 Best Place to Work in Real Estate and one of Glassdoor’s Best Places to Work. Comprehensive Benefits: Medical, dental, vision, 401(k) with match, paid time off, and more—plus time to give back through company-sponsored volunteer initiatives. 💼 What You’ll Do Team Leadership & Sales Strategy- Coach and mentor a team of New Home Sales Associates to meet and exceed community sales goals. Align closely with builder partners on strategic initiatives. Training & Development- Provide consistent feedback and hands-on training to ensure each team member achieves their full potential. Lead community-level sessions and participate in corporate leadership development programs. Customer Experience- Support your team in guiding buyers through the home buying journey, ensuring an exceptional and consistent experience. Market Outreach- Monitor local market conditions, implement marketing strategies, and build relationships with local Realtors to drive traffic and increase exposure. Operational Excellence- Maintain model home and community presentation standards and collaborate with builder partners to ensure smooth operations across communities. 🎯 What We’re Looking For Availability: Flexibility to work occasional weekends and evenings as needed. Experience: Proven new home sales management experience is required, including a track record of coaching and leading high-performing teams. Leadership Skills: Strong communicator, strategic thinker, problem-solver, and coach with a passion for developing high-performing teams. Tech Proficiency: Comfortable using CRM tools, Zoom, and MS Office (Excel, Word, PowerPoint); AI-driven tools are a plus. Education/License: A bachelor’s degree is preferred; a valid real estate license is required within three months of hire. Other: Reliable transportation, valid driver’s license, and liability insurance.  Take the Next Step! Join New Home Star and build a career with purpose. Apply now at www.newhomestar.com/careers Follow us on LinkedIn, Facebook, Instagram, and YouTube to learn more! New Home Star is an equal opportunity employer. Reasonable accommodations will be considered in accordance with applicable law. Applicants must be legally authorized to work in the U.S. at the time of application. Visa sponsorship is not available for this position. Employment is contingent upon a background check conducted in compliance with applicable federal, state, and local laws.  Please beware of fraudulent job postings—always apply directly through our official careers page and never pay to apply. All job postings are the property of New Home Star and may only be shared by authorized platforms such as LinkedIn, Indeed, and other verified partners. Any unauthorized copying, scraping, or reposting is strictly prohibited and may be subject to legal action.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.