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Operations Manager – No Healthcare Experience Needed Lead with Purpose. Make an Impact. Grow with Us. At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Operations Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve. About the Role As a Operations Manager, you’ll oversee day-to-day clinic operations and ensure that every patient experience is smooth, warm, and professional. You’ll coach your team, hit performance goals, and help patients feel valued from the moment they walk through our doors. Key Responsibilities: Lead and motivate a team to deliver exceptional, patient-first care Manage daily clinic operations and resolve workflow challenges efficiently Support patient education and communicate our services with confidence Monitor KPIs and use data to drive performance and improvements Foster a calm, welcoming environment aligned with Serenity's high standards Implement best practices to improve efficiency and reduce operational waste Give and receive feedback — always aiming to improve the clinic experience About Serenity Healthcare Serenity Healthcare provides cutting-edge, FDA-cleared treatments for depression, anxiety, PTSD, and other mental health conditions. We focus on holistic, technology-driven solutions such as Transcranial Magnetic Stimulation (TMS) that help patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results. Ready to Lead with Impact? Apply Now. Join Serenity and become part of a team changing lives through innovative care. Serenity Healthcare is an equal opportunity employer. All qualified applicants will receive consideration. Employment is contingent upon successful completion of a background check and drug screening.   Requirements What We’re Looking For Required Qualifications: 3+ years of experience in team leadership or operational management Proven experience managing performance metrics and goal outcomes Strong communication skills — both verbal and written Experience leading performance conversations and coaching individuals Ability to make smart, empathetic decisions in a fast-paced setting Willingness to take full ownership of team results and branch operations Preferred (Not Required): Experience in relationship-focused sales or customer experience roles Background in hospitality, wellness, fitness, or people-facing industries Familiarity with basic administrative processes or scheduling systems Benefits Why Join Serenity Healthcare? We’re not just offering a job — we’re offering a career with purpose and room to grow. What We Offer: Competitive pay and rapid promotion opportunities 90% employer-paid medical, dental & vision insurance 401(k) retirement plan with company contribution 10 PTO days (15 after one year) + 10 paid holidays Supportive leadership and a mission-driven culture Professional development in a growing healthcare company

Note: This role is for in OFFICE at our Irvine Office, candidate must be local. Are you passionate about making a difference and eager to support those in need? Join us at TORKLAW! We're seeking a standout Medical records clerk who thrives on challenges, excels in organization, and never loses sight of the overarching goals. As a Medical Records Clerk, you will be responsible for organizing, managing, and retrieving medical records for special projects, while ensuring full compliance with legal and ethical standards. This role is ideal for someone seeking a meaningful opportunity, who is efficient, detail-oriented, and capable of handling sensitive information with the highest level of discretion. Key Responsibilities: Collect, organize, and maintain client medical records in compliance with HIPAA regulations Review and verify the accuracy of medical records and reports Input and update client information into our case management system Request medical records from healthcare providers and follow up as needed Organize records for easy retrieval by attorneys and staff Assist in preparation of medical records for legal documentation Maintain confidentiality and security of medical information Perform additional clerical and administrative duties as required About TORKLAW TORKLAW is an incredibly fast-moving, innovative law firm that is all about delivering the absolute best client experience and unmatchable legal representation to each and every one of our clients. We have been entrusted with an awesome responsibility to which we respond with hard work, discipline, and laser focus. As a result awards, accolades, and outstanding results have followed. Here are a few: Top 10% of Inc. 5000’s list of America’s fastest growing companies Best Law Firm US World News & Report - every year since 2016 Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate If you would like to be a part of a downright badass team like this, then we can’t wait to hear from you. When you join us, you will be joining a supportive and fun-loving team. You will find yourself in an environment where you can make meaningful contributions, learn, and grow. As a values-based firm. We believe in: Radical Authenticity – Being transparently who we are: with ourselves, with each other, and with our clients & partners. Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals. Growth Mindset – Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients. Ownership – we take responsibility for our work and actions. Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results. Respect for Each Other – Supporting each other with kindness and respect, and enjoying the journey together. Unwavering Integrity – Standing up for what’s right with consistently sound ethics and courageous honesty. Requirements High school diploma or equivalent; further medical records management or a related field is a plus Minimum of 1 year of experience in medical records or a similar administrative role Familiarity with medical terminology and understanding of HIPAA regulations Strong organizational skills and attention to detail Proficiency in Microsoft Office and experience with medical records software Excellent communication skills, both written and verbal Ability to work independently and efficiently Strong ethical standards and respect for the confidentiality of the records Bilingual in Spanish required. Benefits In addition to a competitive salary, this position will receive the following benefits: 12 paid holidays annually 10 days of paid vacation annually 6 days of sick leave annually Medical insurance Optional Dental, Vision, Life 401(k) with 4% fully vested safe-harbor company match Regular firm events (happy hours, team building, holiday party, etc) Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop. TORKLAW is a multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.

Want to Make a Difference for Others? Welcome to Serenity. Want to be part of something meaningful, no healthcare background required? This is your moment. At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people-first approach.   No Healthcare Experience? We'll Teach You. We provide full training – you bring 2+ years of full-time experience, a positive attitude, strong work ethic, and a genuine passion for making people feel seen, heard, and cared for. It’s all about driving real results and better outcomes for each patient.   What You’ll Do as a Patient Care Coach: Work 1 on 1 with patients throughout the day Use our high-tech TMS machine to deliver next-level therapy – you'll be a certified expert after our training! Help patients feel supported and hopeful along the way, using exercises like gratitude, journaling, goal-setting, habit-building, and positive life skills Prepare daily objectives to help patients get the most out of each treatment Track patient progress and update their records for the doctors, managing sensitive information with professionalism   Who We Are: Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.  Requirements What You Need: 2+ years of full-time work experience demonstrating a strong work ethic and ability to connect with others Interpersonal skills – naturally positive, patient, and people-focused Ability to communicate clearly in person and in writing Ability to maintain a calm, composed presence, even in fast-paced or busy environments Desire to learn and be open to feedback, to better help patients on their healing journeys Benefits Why You’ll Love Working at Serenity: Fulfillment – make a real difference for others as you help our patients ‘take back their lives’ Huge growth/promotion potential as we continue to expand Competitive pay Luxe-level benefits: We cover 90% of medical, dental & vision 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge 401(k) – because your future deserves self-care too

We believe in keeping beauty, Naked. Bringing lavish and affordable experiences to anyone and everyone who simply desires it. Through a minimalistic, personalized approach to aesthetics, we are redefining wellness and creating a world where changing the meaning of beauty is our declaration. Because when you look good, you feel good. We are seeking licensed Aestheticians who are interested in a rewarding career in the medical spa space. The ideal candidate will uphold the highest integrity with a heart for servant leadership and always promotes the patient’s well-being by providing the highest standards of care. Experience Mandatory Requirements Perform client evaluations, this includes but not limited to skin evaluations, desired results, treatment plans and explanation of aesthetic results, risks and benefits Perform Aesthetic Services- hydrafacial, dermaplaning, spa style facials, and light chemical peels Maintain accurate medical documentation, such as patient charting, before & after photos and treatment records. Prioritize patient safety above all else: inspect the Aesthetician room and act to maintain excellent hygiene and safety (decontaminating equipment, sanitizing surfaces, preparing room etc.) Honor and respect the diversity of our patients and their individual rights to care. Acknowledge and remedy mistakes and seek to maintain and advance your skills and understanding within the industry. Must be available Fri/Sat Skills Proven experience as an esthetician Working knowledge of medical Aesthetics Knowledge of health and safety guidelines and procedures from the Board of Barbering and Cosmetology Kind and professional Responsible and compassionate Strong organizational and multi-tasking skills Patient with excellent problem-solving skills Valid Esthetician license

We believe in keeping beauty, Naked. Bringing lavish and affordable experiences to anyone and everyone who simply desires it. Through a minimalistic, personalized approach to aesthetics, we are redefining wellness and creating a world where changing the meaning of beauty is our declaration. Because when you look good, you feel good. We are currently seeking MA's CNA's or LVN's who are interested in a rewarding Aesthetic career. The ideal candidate will uphold the highest medical integrity with a heart for servant leadership and always promote the patient’s well-being by providing the highest standards of care. Requirements Responsibilities Maintain accurate medical documentation, such as patient charting, before & after photos and treatment records. Prioritize patient safety above all else: inspect the injection room and act to maintain excellent hygiene and safety (decontaminating equipment, sanitizing surfaces, preparing injection room etc.) Prepare injectables and treatment trays for the aesthetic nurses. Monitor inventory for the back end. Honor and respect the diversity of our patients and their individual rights to care. Acknowledge and remedy mistakes and seek to maintain and advance your skills and understanding within the industry. Must be available Fri/Sat Skills Knowledge of aesthetic care methods and procedures Knowledge of health and safety guidelines and procedures Kind and professional Responsible and compassionate Strong organizational and multitasking skills Patient with excellent problem-solving skills Valid MA/CNA/LVN/Phlebotomy license

We believe in keeping beauty, Naked. Bringing lavish and affordable experiences to anyone and everyone who simply desires it. Through a minimalistic, personalized approach to aesthetics, we are redefining wellness and creating a world where changing the meaning of beauty is our declaration. Because when you look good, you feel good. We are currently seeking MA's CNA's or LVN's who are interested in a rewarding Aesthetic career. The ideal candidate will uphold the highest medical integrity with a heart for servant leadership and always promote the patient’s well-being by providing the highest standards of care. Requirements Responsibilities Maintain accurate medical documentation, such as patient charting, before & after photos and treatment records. Prioritize patient safety above all else: inspect the injection room and act to maintain excellent hygiene and safety (decontaminating equipment, sanitizing surfaces, preparing injection room etc.) Prepare injectables and treatment trays for the aesthetic nurses. Monitor inventory for the back end. Honor and respect the diversity of our patients and their individual rights to care. Acknowledge and remedy mistakes and seek to maintain and advance your skills and understanding within the industry. Must be available Fri/Sat Skills Knowledge of aesthetic care methods and procedures Knowledge of health and safety guidelines and procedures Kind and professional Responsible and compassionate Strong organizational and multitasking skills Patient with excellent problem-solving skills Valid MA/CNA/LVN/Phlebotomy license