Browse
···
Log in / Register

Client Service Manager

$55,000/year

Sago

St. Louis, MO, USA

Favourites
Share

Description

As a Facility Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. Beyond overseeing administrative and operational aspects, you will actively drive sales opportunities to fill the rooms with both existing and new clients. Anticipating and meeting client needs is paramount, and your strategic approach will extend to cultivating relationships and identifying opportunities for business growth. Your hands-on involvement in managing your staff, coordinating logistics, coupled with a commitment to delivering exceptional customer service, will contribute not only to the success of individual in person projects but also to the facility's overall reputation in the competitive market research industry. This position is 100% in-person, in our facility in St. Louis. Requirements KEY JOB RESPONSIBILITIES:  Foster positive ongoing relationships with key client contacts to drive return business.   Drive room sales from both new and existing clients by employing strategic communication methods, including calls, emails, and in-person meetings.    Take the initiative to actively participate in local events, utilizing networking opportunities to expand the client base. Build and maintain lasting relationships within the community, promoting Sago Facility services.   Serve as a dedicated on-site concierge in the local Facility, fostering a welcoming atmosphere and delivering outstanding customer service.   Proactively identify and promptly address any signs of client dissatisfaction or a potential decline in trust, fostering a positive and responsive approach to client concerns.   Lead Team of Facility Supervisor(s), Site Supervisor(s), and Client Service Representatives (CSR).  Supervise staff to ensure the highest level of client and respondent satisfaction.   Ensure they uphold consistency, efficiency, and attention to detail.   Responsible for ensuring the office is staffed to accommodate the projects in facilities for both Traditional and Clinical Business.    Leads training and development of employees.   Providing continuous feedback and career coaching.   Conduct annual formal employee evaluations/performance reviews for full-time and part-time staff.   Operational Oversight:   Schedule necessary CSR staff to meet client needs and project requirements, ensuring ongoing facility operation and optimal project margins.   Effectively delegate tasks to facility staff, ensuring a comprehensive understanding of the client's expectations and project nuances.    Oversee the execution of hospitality and administrative functions within the facility, ensuring seamless management and efficient operation.   Coordinate with outside vendors to ensure timely delivery of client needs to a high standard.   Assist in basic IT/AV issues and report problems to the AV/IT Department.   Provide secondary support to Project Managers with in-house project client services and client feedback.   Maintain the facility and collaborate with property management and approved vendors.   Project Execution and Administrative Tasks:   Review all project materials at project kick off to understand the scope.    Attend kick-off calls with clients.   Engage in thorough communication with clients ahead of research initiatives, to ensure all needs are collected for projects.   Follow all set facility project execution protocols including paperwork, client welcome and staff briefings.   Ensure client food service and day of requests are fully addressed.   Assure all participant compensation is processed and reports are accurate.  Prepare and/or review invoice requests, ensuring accuracy and complete all necessary aspects of project close out.   Perform any or all CSR duties when appropriate and necessary.   Schedule participants in internal platform systems for room rentals.   Other duties as assigned.    CORE COMPETENCIES:  Market Research experience is preferred, but not required.  Client focus.   Leadership skills.   Decision making and problem-solving skills.   Professional manner and appearance.    QUALIFICATIONS: Education:  High School diploma or equivalent.  Experience:  2+ years of management experience.   2+ years of hospitality experience is preferred.    Computer Skills:  Microsoft Office/computer literate.  Location: Remote                                  Job Type: Full-Time, Exempt                             Compensation Details:                          ·         Base salary: $55,000+ per year, based on experience Benefits:                                               ·         Health, dental, and vision insurance ·         401(k) with employer match ·         Paid time off and holidays  

Source:  workable View original post

Location
St. Louis, MO, USA
Show map

workable

You may also like

Workable
Lead Preschool Teacher
We are seeking an experienced Lead Preschool Teacher to add to our growing team at our Gold (SUTQ), NAC-accredited childcare and preschool center located in Cleveland, Ohio. As a Lead Preschool Teacher, you will be charged with creating a caring and educational atmosphere for children 3 - 4 years of age. Your responsibilities will include fostering strong relationships with families and working collaboratively with a team of committed professionals to facilitate the growth and development of our young learners. We offer competitive pay ranging from $16.00 to $20.00 per hour (depending on experience and credentials) in addition to an industry-leading benefits package, underscoring our commitment to attracting and retaining top-quality educators and supporting staff members. Who We Are All Around Children is a family-owned and operated childcare business, deeply passionate about nurturing young minds. Since 2008, we have been committed to delivering high-quality care and education to children. Our network includes 8 state-of-the-art learning centers located across NE Ohio. We pride ourselves on creating a creative and caring work environment for our staff. This position not only offers generous benefits but also presents extensive opportunities for professional development and personal growth. Responsibilities Instruct children in activities designed to promote intellectual and creative growth. Develop schedules and routines to ensure adequate physical activity. Promote positive group dynamics for safe, fun and team-building activities. Ensure a safe and healthy learning environment, adhering to all licensing and accreditation standards. Work collaboratively with teachers and support staff to design and execute daily activities and routines catering to the unique needs of each child. Engage in regular and effective communication with families, providing updates on their child’s progress and developmental milestones. Maintain accurate and timely records of children's progress, attendance, and developmental milestones. Actively participate in professional development opportunities and staff meetings to remain abreast of the latest best practices in early childhood education. Training, supervising, and mentoring teachers to ensure that they perform well. Lead parent conferences. Requirements Possession of a CDA, AA or higher degree in Early Childhood Education, Child Development, or a related field is a plus, but not required for this position. Career Pathways Level 3 certification (preferred for Lead Teacher). At least one year of Lead Teacher experience working in a licensed ODJFS child care program. Current physical and ability to pass BCI/FBI background check. Must have a valid driver's license in order to transport children. Knowledge of developmentally appropriate practices for infants and young children. Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively with a team of teachers and support staff. Reliable, compassionate, and able to create a warm, nurturing and responsive environment for children and families. Maintain a clean and neat appearance. Must be dependable and maintain a good work record as to punctuality and daily attendance. Applicants must possess current legal authorization to work in the United States. Tdap and MMR Vaccination TB Screening Work Environment & Physical Demands Ability to kneel, bend, squat, stand, and sit on child-sized furniture or on the floor for extended periods. Ability to repetitively lift and move children, with a weight capacity of up to 50lbs. Comfort working in a moderate to noisy environment. Preparedness to assist children in emergency situations. Physical ability to stay within arm's reach of children, ensuring proximity and safety. Participation in safety drills, adhering to guidelines including relocating children, which may involve moving cribs with multiple children to designated safe areas. Endurance to withstand varying outdoor conditions and temperatures for prolonged durations throughout all seasons. Benefits Health and Wellness Benefits: Comprehensive Medical, Dental, and Vision Coverage Short Term Disability Insurance 100% Employer-Paid Life Insurance Financial and Retirement Benefits: 401(k) Retirement Savings Plan (with up to 3% Company Match) Employee Assistance Program (EAP) Work-Life Balance: Paid Time Off (PTO) Paid Parental Leave Paid Holidays Family and Medical Leave Act (FMLA) Leave No Weekend Work One-Hour Lunch Breaks Professional Development: Paid Professional Development Days Employer-Sponsored Child Development Associate (CDA) Program Workplace Perks: Heavily Discounted Child Care Referral Bonus Program (New Family & Staff Referrals) Complimentary Company Apparel Free Coffee, Tea, and Snacks Bright and Inviting Facility, with Dedicated Staff Break Areas For any questions regarding your application, please call 440-786-8888 x1003. Or reach out via email to marcus@allaroundchildren.com.
Cleveland, OH, USA
$16/hour
Workable
Service Porter
Martin Automotive Group is seeking a Service Porter to join our team at our Volkswagen San Bernardino dealership. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We are looking for certified technicians to join our team. We provide an excellent working environment and temperature-controlled environment. Come be part of a team determined to be the best! Responsibilities: Provide friendly, courteous and prompt transportation to customers while the customer’s vehicle is being serviced or repaired. Pick up and deliver packages, parts or mail to the facility and run errands for the facility. Drive defensively and comply with all motor vehicle laws. Maintain cleanliness of vehicle. Recommend repairs/maintenance work to management. Ensure registration and license tag are current. Ensure all occupants wear seatbelts. Child restraint seats must be used in accordance with local law. Pick-up and deliver company owned vehicles to dealerships and auctions. Ensure that vehicles are delivered in the same condition they were received and deliver necessary paperwork and key to appropriate personnel. Obtain proper paperwork and keys from selling party and return to General Manager. Ensure Sign off form is completed and maintain procession of dealer plate and return to General Manager. Turn in expense report and receipts in a timely manager to General Manager. Notify General Manager about any incidents including speeding tickets, light obstructions, etc. Notify General Manager about all drivability issues and damage to vehicle. Complete all training as directed by supervisor. Follow policies and procedures as set forth in Employee Handbook. Any other duties as assigned. Requirements High school diploma or the equivalent. Ability to read and comprehend instructions and information. Should be knowledgeable about the area or town. Current valid driver’s license with clean driving record. Benefits Medical, Dental, Vision, Life Insurance 401k Paid Holidays Weekly Paychecks $16 per hour Service Porter, Lot Porter, Lot Attendant, Valet, Customer Service, Porter, Sales Porter #R4
San Bernardino, CA, USA
$16/hour
Workable
Lead and Assistant Teachers
$1000 Sign-On Bonus! We are now seeking experienced Lead and Assistant Teachers to add to our growing team at our Gold (SUTQ), NAC-accredited childcare and preschool center located at 7115 Woodland Ave, Cleveland, OH 44104. You will be an essential member of a team of qualified teachers who are talented, fun, and genuinely enthusiastic about child development and learning. You must be comfortable working with groups of children ranging from 6 weeks - 12 years of age. All Around Children encourages collaboration, cherishes open communication, and creates an outstanding work-life balance by supporting teachers every step of the way. Currently hiring for: Lead School Age Teacher (Part Time) Lead Toddler Teacher Assistant Preschool Teacher Assistant Sr Infant Teacher Floater Teacher We offer competitive pay ranging from $15.00 to $18.00 per hour (depending on experience and credentials) in addition to an industry-leading benefits package, underscoring our commitment to attracting and retaining top-quality educators and supporting staff members. Who We Are All Around Children is a family-owned and operated childcare business, deeply passionate about nurturing young minds. Since 2008, we have been committed to delivering high-quality care and education to children. Our network includes 8 state-of-the-art learning centers located across NE Ohio. We pride ourselves on creating a creative and caring work environment for our staff. This position not only offers generous benefits but also presents extensive opportunities for professional development and personal growth. Responsibilities Provide support for the Lead Teacher with any responsibilities and duties. Work collaboratively with teachers and support staff to design and execute daily activities and routines catering to the unique needs of each child. Ensure a safe and healthy learning environment, adhering to all licensing and accreditation standards. Assist in the planning and implementation of educational and recreational activities that help children develop their physical, emotional, social, and intellectual capabilities. Ensure play, sleep and changing areas are sanitized and kept clean. Engage in regular and effective communication with families, providing updates on their child’s progress and developmental milestones. Actively participate in professional development opportunities and staff meetings to remain abreast of the latest best practices in early childhood education. Requirements Minimum of a high school diploma/GED. Possession of a CDA, AA or higher degree in Early Childhood Education, Child Development, or a related field is a plus. At least one year of child care experience working in a licensed ODJFS child care program. Experience teaching and working with children between the ages of 6 weeks to 2 years of age. Current physical and ability to pass BCI/FBI background check. Basic language, written, and computer skills necessary for communication and documentation. Knowledge of developmentally appropriate practices for infants and young children. Excellent interpersonal, communication, and organizational skills. Reliable, compassionate, and able to create a warm, nurturing and responsive environment for children and families. Must be dependable and maintain a good work record as to punctuality and daily attendance. Applicants must possess current legal authorization to work in the United States. Tdap and MMR Vaccination TB Screening Work Environment & Physical Demands Ability to kneel, bend, squat, stand, and sit on child-sized furniture or on the floor for extended periods. Ability to repetitively lift and move children, with a weight capacity of up to 50lbs. Comfort working in a moderate to noisy environment. Preparedness to assist children in emergency situations. Physical ability to stay within arm's reach of children, ensuring proximity and safety. Participation in safety drills, adhering to guidelines including relocating children, which may involve moving cribs with multiple children to designated safe areas. Endurance to withstand varying outdoor conditions and temperatures for prolonged durations throughout all seasons. Benefits Health and Wellness Benefits: Comprehensive Medical, Dental, and Vision Coverage Short Term Disability Insurance 100% Employer-Paid Life Insurance Financial and Retirement Benefits: 401(k) Retirement Savings Plan (with up to 3% Company Match) Employee Assistance Program (EAP) Work-Life Balance: Paid Time Off (PTO) Paid Parental Leave Paid Holidays Family and Medical Leave Act (FMLA) Leave No Weekend Work One-Hour Lunch Breaks Professional Development: Paid Professional Development Days Employer-Sponsored Child Development Associate (CDA) Program Workplace Perks: Heavily Discounted Child Care Referral Bonus Program (New Family & Staff Referrals) Complimentary Company Apparel Free Coffee, Tea, and Snacks Bright and Inviting Facility, with Dedicated Staff Break Areas For any questions regarding your application, please call 440-786-8888 x1003. Or reach out via email to marcus@allaroundchildren.com.
Cleveland, OH, USA
$15-18/hour
Workable
Lake Maintenance - Field Technician (On the job training)
Availability: Immediate Job Type: Full-time, Schedule: 8-hour shift, Monday – Friday - 7:00 am - 3:30 pm Pay: $18.00 - $21.00 per hour, depending on experience PLUS commissions Office: Summerville, SC Lake Maintenance - Field Technician sought to join The Lake Doctors, Inc. We are currently seeking technicians that enjoy working independently outside, can communicate well with customers, have good math skills and take pride in their work. The qualified full-time Aquatic Field Technician will treat and maintain lakes, ponds, and other bodies of water for a variety of customers in the Charleston area. Duties/Responsibilities: Control of aquatic vegetation and algae at established Lake Doctors accounts. Other duties include water testing, stocking fish and other pond and lake services. Maintain communication with customers such as Homeowners Associations, Management Companies and Property Owners. Present a positive and professional image in the community to help grow The Lake Doctors, Inc. business. Maintain customer records within customer service software system. Requirements Ability to read and interpret herbicide labels, operating procedures, and safety rules. Possess good time management, organizational and communication skills. Highly motivated individual that works well on their own. Strong Team Player. Comfortable speaking with the customers to discuss their lake and pond needs. Education and Experience: Experience in lawn service or pest control (helpful). Mechanical and/or electrical knowledge (helpful). High school or equivalent (required). Some college helpful but not essential. Physical Requirements: Physical strength and agility to safely and sufficiently operate equipment in outdoor environments, on or near water, in an environment that may include heavy vegetation, uneven terrain, various species of wildlife and varying weather conditions. Ability to work outdoors and use equipment such as boats, all-terrain vehicles, trucks and other assigned equipment or vehicles. Must be able to lift and move items up to 50 lbs. Must be able to wear all personal protection equipment needed in various weather conditions. Restrictions: A valid, clean driver’s license for the operations of various motor vehicles and equipment. Our insurance company must accept you as an insured prior to employment. Full Time only. Must have reliable transportation to and from work. We perform background checks, motor vehicle record checks and drug screening. Work Location: One location Work Remotely: No Benefits Excellent 90-day training program with assistance in preparing for required State test for certification in Aquatics. Competitive Compensation. Company Cell Phone. Paid Personal Time Off and holidays. Health and wellness benefits to include medical, prescription, dental and vision plans, short term disability, supplemental life insurance and flexible spending accounts. 401(k) with company match. Employee Referral programs to help generate leads.
Summerville, SC, USA
$18-21/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.