Customer Experience Coordinator

Who are we?    We hire those that seek to innovate across people, process and technology. Join our global workforce, visualise the future and strive for success. Our engineering campus and corporate offices in the UK and US are optimal environments for ideas and innovation to flourish.    ALL.SPACE, has developed a smart terminal, capable of linking with all satellites, all networks, in all orbits, all at once. Our ground-breaking software-defined service enablement platform integrates intelligent routing, edge computing and on-demand services to deliver unprecedented network resilience and application performance. Our terminal designs operate as fully electronic beam steering systems. Our IP has applications across a wide range of market sectors including aeronautical, land mobile, maritime, and 5G. It provides broadband, multi-beam, two-way communications with dynamic tracking of geostationary and non-geostationary satellites or terrestrial nodes.    We are looking for world class talent to join our high-performing team working on cutting edge technology in the satellite communications industry. We stand by our company values; INTEGRITY, INNOVATION & EXECUTION EXCELLENCE – giving you the opportunity to build your career in an environment where we encourage crisp decision-making, challenging the status-quo, championing your beliefs and ideas, sharing successes (and learning from failures) and working collaboratively with your fellow team members.    ALL.SPACE is committed to practicing and promoting diversity, inclusion and equality in the workplace. We aim to lead by example by making satellite communications a more inviting and accessible industry for all.   Visit www.all.space to learn more.  Field Service Representative (FSR) Engineer responsible for the installation, commissioning, maintenance, and troubleshooting of ALL.SPACE terminals at customer sites and remote locations.  Provide pre-sale demonstration and field service trial CoTP and CoTM support within the defense sector.  Responsibilities of this role are listed below:        Install, configure, and commission ALL.SPACE terminals and associate modem and IP equipment.        Lead on-site fault diagnostic and resolution of ALL.SPACE antennas.        Carry out in-field release updates and routine maintenance.        Document all service activities, including installation reports, maintenance logs and technical issues.         Lead customer demonstrations and extended service field trials to validate customer success factors.        Deliver customer training modules covering installation, operation, and maintenance.        Conduct site surveys and provide technical integration for ALL.SPACE terminal deployments. Requirements        Bachelor’s Eng/STEM degree or equivalent industry or military experience        8 years of SATCOM experience within a field environment supporting military or defense services.         Demonstrated experience of working in a fast paced and green field environment where decisions need to be made in a timely manner.        Strong understanding of satellite networks (GEO, MEO, LEO) and satellite modems (e.g., iDirect, Comtech).        Familiarity with test equipment such as spectrum analyzers, power meters, and network analyzers. Additional Notes Willingness to travel extensively and work in remote or challenging environments. Security clearance or eligibility may be required for defense-related projects. Benefits Excellent Compensation package inclusive of competitive salary, 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays. Bonus and Stock options package Career development training opportunities (in house and external) Employee Referral scheme 24/7 access to discount platform across 900 retailers

About the Role Our client is a global company that helps some of the world's most important institutions use data to solve their most urgent problems. As a Forward Deployed Software Engineer, you’ll work directly with customers to understand their challenges and use data to design and implement impactful solutions. This role is a unique opportunity to gain rare insight into and contribute to industries like national security, healthcare, and energy. Your responsibilities will be similar to those of a startup CTO. You’ll be part of a small team and own the end-to-end execution of high-stakes projects, from discussing architecture with fellow engineers to wrangling massive-scale data and speaking with customer executives. What You'll Do Work directly with customers to understand their problems and design solutions using data. Own the end-to-end execution of high-stakes projects. Span a variety of tasks, including architecture discussions, data wrangling, custom coding, and strategic planning. Help organizations use their data to drive real-world impact. Requirements 1-3 years of relevant, post-college work experience. Strong coding proficiency in languages such as Python, Java, C++, TypeScript/JavaScript, or similar. The ability and interest to travel up to 25% to client sites as needed. Located within a commutable distance to NY Benefits Salary: $135K - $200K Equity: RSUs Visa sponsorship is available. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Schedly is seeking a dynamic and innovative Content Marketing Manager to join our talented team in the staffing and recruiting industry. This role is pivotal in shaping our brand's narrative and driving engagement through compelling content across multiple channels. As a Content Marketing Manager, you will be responsible for developing and executing a content strategy that aligns with our company's goals and resonates with our target audience. You will leverage your exceptional writing abilities and digital marketing expertise to create informative and engaging content that attracts, informs, and retains customers while driving traffic to our platforms. Additionally, you will collaborate with various departments, such as sales and product, to ensure a consistent and customer-focused message. The ideal candidate will have a passion for storytelling, a strong understanding of SEO best practices, and a strategic mindset to analyze performance metrics and optimize campaigns. If you are a proactive thinker who enjoys tackling new challenges and thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity to make a significant impact at Schedly. Responsibilities Develop and implement a comprehensive content marketing strategy that aligns with business objectives and enhances brand awareness. Create high-quality, engaging content including blog posts, articles, newsletters, and social media posts tailored to our target audience. Conduct thorough research on industry trends, customer needs, and competitor activities to inform content creation and strategy. Collaborate with the design team to produce visually appealing content that enhances overall engagement across platforms. Manage and optimize the content calendar to ensure timely delivery of all marketing materials and campaigns. Analyze content performance using analytics tools to track engagement metrics and adjust strategies accordingly. Work closely with the sales team to develop targeted content that supports lead generation and conversion efforts. Requirements Bachelor's degree in Marketing, Communications, or a related field. Proven experience (3+ years) in content marketing or related roles within the staffing and recruiting industry. Exceptional writing, editing, and storytelling skills with a keen eye for detail. Strong understanding of SEO principles and best practices for content optimization. Experience with content management systems (CMS) and marketing automation tools. Ability to analyze data and interpret metrics to drive informed decision-making. Excellent communication and interpersonal skills with a collaborative mindset.

Office Administrator – Become a Part of Our Expanding Team! Are you an organized and detail-oriented individual with a passion for facilitating operations? If so, we have an exciting opportunity for you! American Chillers is a prominent manufacturer of cutting-edge refrigeration equipment catering to various niche industries, such as cold plunge, breweries, dry cleaning, and medical applications. This position allows you to thrive in a vibrant, rapidly-evolving manufacturing setting. We are on the lookout for a diligent and dependable Office Administrator to manage Accounts Receivable, Accounts Payable, shipments, and customer service. This role is essential for maintaining seamless daily operations while providing support to our internal teams and valued clients. Join our team today and be a part of our continued success! Why Work with Us? Attractive compensation package Participate in a lively manufacturing atmosphere Collaborate with a team dedicated to growth Key Duties Accounts Receivable (AR): Produce and dispatch customer invoices promptly Document and monitor incoming payments Follow up on overdue accounts and address billing concerns Maintain precise AR records and perform account reconciliations Accounts Payable (AP): Process vendor invoices and expense claims Guarantee timely and accurate bill payments Reconcile accounts payable transactions Coordinate with purchasing and suppliers to resolve discrepancies Shipments & Logistics: Organize outgoing shipments with carriers and freight services Prepare packing slips, bills of lading, and associated documentation Monitor shipments and provide status updates to clients Collaborate with production to ensure prompt order fulfillment Customer Service & Office Support: Act as a primary point of contact for customer inquiries Provide updates on order statuses and swiftly resolve issues Answer phone calls and route communications to the appropriate department Assist with general office tasks, including filing, records management, and managing office supplies Requirements Proven experience in office administration, accounting support, or customer service roles Familiarity with AR/AP processes and basic accounting principles Strong organizational and multitasking skills with keen attention to detail Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort with ERP/accounting software Excellent written and verbal communication skills Ability to work independently and manage priorities in a fast-paced environment High School Diploma or Equivalent (Associate’s or higher a plus) Work Location: In person Benefits Elevate Your Career Join us and play a vital role in our journey as a leader in innovative refrigeration equipment. Apply now to contribute your skills and be a part of our ongoing growth. Job Type: Full-time Benefits: 401(k) 401(k) matching Paid time off Retirement plan

About Chemin Chemin, TDCX’s AI-focused subsidiary, is launching a new gigwork opportunity for individuals eager to earn while contributing to cutting-edge AI projects. We partner with leading global companies to power next-generation AI solutions. For this project, we are teaming up with a leading fintech client, and we’re inviting individuals native of Brazil to join us as Large Language Model (LLM) Evaluators. This role is fully remote, task-based, and gives you the flexibility to increase your income at your own pace. Your contributions will shape advanced technology for financial solutions. About the Role As an LLM Evaluator, you will review conversations and complete two core tasks: Sentiment Analysis: Identify and label the sentiment of responses. Emotion Taxonomy: Tag relevant emotions present in inputs and outputs. Your work will directly improve the accuracy of large language models (LLMs), enabling reliable, efficient AI systems. To set you up for success, you will be provided with onboarding and training by our dedicated Project Managers. If you’re passionate about technology, finance, or linguistics, this is the opportunity for you! Responsibilities Deliver high-quality annotations with 90% accuracy with minimal revisions. Tag emotions and sentiments consistently based on provided guidelines. Communicate effectively with Project Managers regarding challenges, feedback, or clarifications. Maintain efficiency and reliability in a remote work environment. Meet key deadlines while maintaining quality and consistency in completed tasks. Requirements Native speaker of Portuguese (Brazilian dialect) at C1 level or equivalent, or higher. Professional working proficiency in English (UK/US). A laptop or desktop computer with a stable internet connection. Precision, consistency, and attention to detail. A growth mindset with the ability to learn quickly and adapt to project requirements. Efficient time management to deliver consistent output. Bonus points if you have: Prior experience in data annotation or LLM evaluation projects. Academic background in Finance, Accounting, Linguistics, or similar fields. Working Arrangements This is a fully remote, gig-based project with flexibility in when you work. To ensure project goals are met, we are looking for individuals who can commit to this project on a daily basis, including weekends where required. The more tasks you can complete, the faster you will learn, and the higher your earnings will be. Consistency is key to success! There is no cap on earnings, paid on a per-task basis. The project timeline is from mid-September 2025 until October 2025 Benefits Add a flexible side hustle to your existing commitments Earn more on your own schedule with no ceiling on earnings Gain hands-on experience in the fast-growing AI industry Be part of Chemin, TDCX’s fast-growing AI subsidiary, and work on projects that shape the future

We're not telehealth and we're not a traditional doctor's office: we're the best parts of both. Our mission at Rezilient is simple: to make access to primary care convenient, timely and seamless.  In our hybrid model, clinics are staffed by paramedics with the provider joining the appointment virtually on-screen. The provider relies on the medic as their partner for a thorough physical assessment, with the aid of connected devices that live stream ENT, skin, and cardio respiratory exams. Not only does this allow the provider to see and hear high quality exams, but it allows the patient to participate in the experience themself through hearing their own heartbeat or seeing their own eardrum. Our model is breaking through the old way of medicine and bringing transparency and high quality care through the use of technology. We are looking for paramedics that are ready to expand and break new grounds in the world of primary care. Requirements Serve as the all-in-one micro clinic operator: greeting patients, working as the hands of the provider during appointments, and performing in-clinic tests and procedures.  Use connected technical devices to perform physical exams with a virtual provider (cardiac and lung exam w/ stethoscope, ear exam w/ otoscope, etc.) In-clinic procedures including: blood draws, EKGs, processing urine samples, injections, ear flushes, etc. Obtain and record patient medical histories, vital signs, and current medications. Oversee and complete charting and documentation of exams, procedures, and lab orders. Troubleshoot devices or audio/video issues that might occur (camera obstructed, speakers disconnected, screen disconnected, etc). In-depth technical support is provided remotely. Daily opening and closing of the clinic. Required Qualifications: Minimum 2+ years of proven field experience as an EMT or Paramedic. Demonstrated experience in one or more of the following clinical settings: clinics, primary care, urgent care, emergency department (ED), intensive care unit (ICU), or inpatient (I/P) step-down units. Proficiency in working independently and collaboratively with remote specialty providers. Excellent remote communication skills, enabling seamless interaction with colleagues. A confident, curious, and agile learner, capable of rapidly adapting to new technologies and innovative healthcare models. Exceptional interpersonal skills, with a demonstrated commitment to providing compassionate, patient-centered care. Ability to create a comfortable, safe, and empathetic environment for patients, ensuring they feel heard and understood. A proactive problem-solving attitude, coupled with a passion for revolutionizing healthcare. A hands-on, can-do personality, driven to contribute to innovative solutions. Ability to lift up to 15 pounds of medical or office equipment unassisted. License/Certifications: State paramedic license (required) NREMT (preferred) Current BLS and ACLS certification Community paramedic, FP-C, CP-C, CC-EMT (a bonus) Benefits We offer competitive compensation, generous paid time off, comprehensive health and life insurance, and valuable stock options. Enjoy a flexible work-life balance with regular hours, no weekends, holidays, or night shifts.