Customer Delivery Associate

If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU! Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team! Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York. Shift: This position is full-time, with some weekend time required. Job Status: Salary / Exempt Reports To: Program Manager Compensation: up to $64,410 per year Duties include: Responsible for all scheduling at this facility, performance of on call duties and assisting with time card submissions, weekly through ADP. Supervises staff as assigned by the program manager. Provide orientation to staff and clients. Provide on-going trainings as assigned. Conducts quarterly chart audits with program manager and assists with other administrative duties as assigned. Responsible for assisting manager in day-to-day facility operations clinically and administratively. Responsible for maintaining the physical plant including assuring the monthly environment of care checklist is completed, the monthly fire drills are completed, arranging cleanup, basic building inspection, scheduling maintenance work, etc. Performs primary counselor/family therapist duties for a caseload of 4-5 clients as well as group facilitation responsibilities. Assists with collaborating with Admission Dept. and Manager for new referrals, screenings and admissions. Assists in facilitating program staff meetings and case conferences. Attends managers’ meeting and QI meeting in manager’s absence. May assist with job interviews for potential job candidates as requested by manager. Participates in rotating on-call responsibilities. Performs and conforms with medication self-administration with oversight duties, as per policy. Requirements QUALIFICATIONS: Minimum of 1 year full-time work experience in Substance Use Disorder, or related field. Must maintain Licensure and Credentials at all times. EDUCATION AND TRAINING: NYS CASAC or higher credential or other Qualified Health Professional (QHP) Certification, or Licensure (LCSW, LMSW, LMHC etc.) required. A Degree in Human Services or a related field preferred Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of Hope House to provide equal employment opportunity to all applicants and employees without regard to race, sex, color, religion, national origin, age, disability, or veteran status. Benefits 11 paid holidays per calendar year Vacation, Personal, and Sick Time (up to 200 hours per year to start) Medical, Dental, & Vision Insurance Flexible Savings Account & Health Savings Account depending on medical plan AFLAC Supplemental Benefits Benefit Buyout option if coverage is waived Voluntary Short-Term Disability & Life Insurance Company paid Life Insurance Policy at two times annual salary Company funded Retirement Plan 401k option to further save for retirement Tuition Reimbursement Program Partnership with Maria College – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents Assistance with CASAC and/or Licensing Applications/Exam EAP Program for you and your family Legal/ID Shield Insurance

Company Overview Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com.    About the Role  We're looking for a motivated and detail-oriented IT Engineer with 1-3 years of experience to join our team. The ideal candidate will have a strong foundation in managing diverse IT environments and will be responsible for providing technical support, maintaining our IT infrastructure, and ensuring the smooth operation of our systems. This role requires a proactive problem-solver who can handle a variety of tasks, from user support to system administration.  Key Responsibilities  Provide technical support for Windows, Mac and Chromebook endpoints, resolving hardware and software issues for our remote 250-person team.   Administer and manage user accounts and security groups within Active Directory and Google Workspace  Configure and maintain our Mobile Device Management (MDM) solution to secure and manage company devices  Manage and administer the Atlassian suite of tools, including Jira and Confluence, to support project management and collaboration  Deploy and update software applications and operating systems  Assist in maintaining and monitoring our AWS cloud environment  Manage hardware inventory  Lead small-scale IT projects from planning to execution  Documenting support requests in a ticketing system, and ensuring timely and effective resolution  Create and maintain documentation for IT processes and procedures  Collaborate with other teams to support their technical needs and projects Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field 1-3 years of experience in an IT support or systems administration role  Proven experience in managing Windows, macOS and ChromeOS environments Proven experience in managing IT infrastructure and engineering projects  Excellent problem-solving and communication skills  Ability to work both independently and as part of a team  Hands-on experience with or exposure to the following tools and platforms:  Google Workspace Administration  Windows and macOS operating systems  ChromeOS operating system  Atlassian suite (Jira, Confluence, Jira Service Management)  Google Workspace Apps  Mobile Device Management (MDM) systems (MaaS360 MDM) LDAP (Active Directory, Google Workspace)  Understanding of Linux  Linux and Powershell scripting  Preferred Qualifications Previous experience supporting HIPAA / HITRUST activities in the healthcare industry  Strong analytical, problem-solving, and troubleshooting abilities  Excellent written and verbal communication skills  Ability to work remotely, independently and collaboratively in a fast-paced environment Comfortable interpreting and applying complex regulatory requirements Willingness to learn Requirements Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field 1-3 years of experience in an IT support or systems administration role  Proven experience in managing Windows, macOS and ChromeOS environments Proven experience in managing IT infrastructure and engineering projects  Excellent problem-solving and communication skills  Ability to work both independently and as part of a team  Hands-on experience with or exposure to the following tools and platforms:  Google Workspace Administration  Windows and macOS operating systems  ChromeOS operating system  Atlassian suite (Jira, Confluence, Jira Service Management)  Google Workspace Apps  Mobile Device Management (MDM) systems (MaaS360 MDM) LDAP (Active Directory, Google Workspace)  Understanding of Linux  Linux and Powershell scripting  Preferred Qualifications Previous experience supporting HIPAA / HITRUST activities in the healthcare industry  Strong analytical, problem-solving, and troubleshooting abilities  Excellent written and verbal communication skills  Ability to work remotely, independently and collaboratively in a fast-paced environment Comfortable interpreting and applying complex regulatory requirements, willingness to learn Benefits Compensation  As a venture-backed company, Wider Circle offers competitive compensation including: Performance-based incentive bonuses Opportunity to grow with the company Comprehensive health coverage including medical, dental, and vision 401(k) Plan Paid Time Off Employee Assistance Program Health Care FSA Dependent Care FSA Health Savings Account Voluntary Disability Benefits Basic Life and AD&D Insurance Adoption Assistance Program Training and Development Starting salary: $75,000-$80,000 And most importantly, an opportunity to LOVE, LEARN, and GROW with us! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

The InProduction team has spent the better part of the last decade combining the best seating and staging companies into a one-stop shop for most of what is needed to produce an event. Starting with SGA Production Services, we added and integrated T&B Equipment, CommuniLux Productions, Nussli U.S., and Seating Solutions to become today’s InProduction. These acquisitions have allowed InProduction to evolve into the largest provider of temporary seating, staging, structures, and scenic production for the United States events industry. Central are our people. As an InProduction employee you are central to our sustained growth and success. We offer a rewarding career in a fast paced and exciting environment. Our employees demonstrate our core values in safety and quality every day while working to provide top notch service to our client partners. Whether working in the field, yard, warehouse, or office, InProduction offers a future with huge growth potential.   Come join us! Check out our web page https://inproduction.net/welcome/ The Project Manager is responsible for managing project timelines and budgets while creating and implementing technical solutions and construction methods based on design concepts and visual information. The Project Manager must possess the ability to multi-task while maintaining attention to detail and must be highly organized. This position requires hands on experience related to Scheduling, Written and Verbal Communication, and/or general construction practices. The Project Manager must be willing to travel locally (40-50%) and out of market (15-20%) as required by project. This position reports to the Director of Operations & Vice President. Essential Duties & Responsibilities Onsite project management lead for all greater NY based jobs – approx 40-50% out of office in market Complete daily progress reports with crew attendance, photos & completion metrics for each day a job is active in the field Conduct site visits as needed for any greater NY area jobs Travel out of market as needed when nationwide project management bandwidth is limited during busier times – approx 15-20% out of market travel Per diem & travel expenses covered for all out of market travel to jobs/site visits Accompany clients, building dept, fire marshals etc on walkthroughs to inspect & confirm all installations are built to code & clients agreed to desires; acquire sign off on all projects prior to completion & exiting the job site Oversee project prep in Hauppauge WH prior to events – including but not limited to tools, hardware, materials & other misc equipment needs Assist with local project planning, schedules & logistics Ensure crews attend safety orientations, are up to date on all safety requirements & adhere to all safety regulations & have proper PPE while working Manage all job specific purchasing & procurement Assist WH manager with creation & verification of BOLs on inbound & outbound material Assist in development of project cost estimates in collaboration with the sales team Coordinate and review all technical drawings with the CAD Department & project foreman to ensure all details of job are captured prior to arriving onsite Coordinate and review detailed assembly/installation drawings with project foreman for use by the installation crew to ensure all details of job are captured prior to arriving onsite for load in Actively communicate with management & warehouse team to maintain shop production & logistics schedules in coordination with the project onsite Work closely with department heads and subcontractors to meet both budgetary and scheduling goals Communicate with the client, management & sales staff during the build & strike phases of the project to ensure all parties are aligned with progress, milestones & deadlines Manage changes to the project scope onsite & report any budgetary and/or staffing implications back to management Track and Report project costs compared to budget, assemble post mortem reports on all projects to give top-line view of how each project fared in comparison to estimates Requirements Previous industry experience in scaffolding, construction, technical theater and/or scenic fabrication is a plus but not required Proficiency with MS Office & Teams High-level problem-solving skills Ability to make decisions when prioritizing the short- and long-term objectives for projects Must have outstanding relationship skills and have a team oriented, collaborative work ethic Ability to work within a flexible schedule Valid Drivers License Availability to report to Hauppauge office all work days not scheduled to be present on jobsites Bilingual a major plus, but not required Education Qualifications High School Diploma or Equivalent Pay Scale Salaried, Non-Exempt - $60,000-75,000 negotiable based on relevant experience Benefits Health, Dental, Vision Insurance Life Insurance Vacation Paid Holidays Floating holiday 401 K Match Tuition Reimbursement

Part Time General Maintenance Worker - Joint Base Anacostia- Bolling Competitive Wages and Employer Paid Health Insurance! EMI Services is hiring a Part Time General Maintenance Worker. Primary responsibilities of the General Maintenance Worker overall include performing general maintenance, preventative maintenance, and repairs on buildings, equipment and machinery in various trades. The ideal EMI General Maintenance Worker has the practical skill and knowledge in various trades such as painting, carpentry, plumbing, masonry, HVAC and electrical work. *flexible part time hours Salary $35.99/ hr. plus additional $4.75 in lieu of health & welfare benefits! Key Responsibilities Work involves a variety of the following duties but is not all inclusive: replace broken hardware on doors, replacing electrical receptacles, wires, switches, fixtures, patch minor holes and cracks in walls and ceilings, repairing or replacing sinks, water coolers, and toilets Repair or replace defective equipment parts and reassemble equipment Perform routine preventive maintenance ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate Perform general cleaning of buildings or properties Perform other related duties as assigned Essential Skills Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices Adjust functional parts of devices or control instruments Knowledge of methods, materials, tools, and equipment used in both rough and finished carpentry in COMMERCIAL/INDUSTRIAL settings Adaptable and flexible in work situations Establish priorities to ensure completion of tasks in a timely manner PRACTICES WORKPLACE SAFETY in the use of tools, equipment, and supplies Including proper use of personal protective equipment (PPE) Requirements High school diploma or equivalent 4+ years related experience and/or formal vocational/technical training in a variety of building and/or utility trades MUST have a Top Secret Clearance MUST have SCI eligibility Valid driver’s license compliant with REAL ID Act or are you willing and able to obtain one Pass a pre-employment drug screening and background check Regular, dependable attendance U. S. citizenship to obtain and maintain access to military installations Preferred Qualifications TS/SCI clearance Certifications Formal apprenticeship Physical Requirements Must be able to lift up to 50lbs unassisted Use of hands, reaching with hands and arms, talking, and walking Prolonged periods of sitting, bending, squatting, standing, twisting, or stooping Climbing ladders and entering confined spaces Lifting and adjusting heavy objects, contact with sharp, hot and/or very cold supplies and equipment. Work both indoors and outdoors in various temperatures (some extreme) and weather conditions * Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Click here to follow EMI Services on Facebook Benefits Flexible Schedule Pension Contribution What Sets EMI Apart EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients’ expectations. The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry. The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners. The Right Approach: EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution. #emiservices

Make an impact by joining our team and caring for the pets and people who love them! Over 30,000 pet owners in the Northern Kentucky – Greater Cincinnati area trust their pet’s healthcare to PetWOW. Who We Are: PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area. We are passionate about our mission of strengthening people and pets by making pet care easy! We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance. Description We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service. Responsibilities ·         Treat clients in a friendly and professional manner. ·         Schedule appointments for clients and maintain accurate records in our database. ·         Provide guidance and support to clients concerning their pets' health concerns. ·         Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication. ·         Handle client inquiries and complaints with empathy and professionalism. ·         Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures. ·         Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs. Requirements Requirements ·         Previous experience in a call center, customer service role, or sales preferred. ·         Excellent communication and interpersonal skills. ·         Ability to multitask and prioritize in a fast-paced environment. ·         Proficient in using computer systems and databases. ·         Ability to remain calm and composed under pressure. ·         Knowledge of veterinary practices, medical terminology, and/or sales is a plus. Benefits Free In-House Veterinary Services At cost third-party veterinary services and products Paid Vacation and Holidays Health Insurance Dental and Vision Insurance Short-Term and Long-Term Disability Retirement Uniform and Shoe Benefits Compensation and Benefits ·         $1500.00 onboarding signing bonus paid in three installments: ·         $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training   ·         $16.00 - $17.00 per hour

The Customer Service Representative is responsible for receipt of new cases and ensuring proper system drafting and setup. The CSR also is responsible for taking direction and facilitating the case assignment/scheduling process. MAJOR DUTIES & RESPONSIBILITIES Handling Receipt of New Cases: Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS. Work with the client on any information missing pertinent to processing the claim. Sort, organize and create a medical document listing - if required by the client, and in line with specific special handling. Oversight of Cases: Monitor, process and track cases to ensure we meet deadlines. Assignment of Cases: Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements. Ensure that the assigned physician has no conflict of interest with the case assignments Client Interaction: Update clients frequently on cases in progress. May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer. Ensure proper documentation for specified cases is provided to the client. Requirements COMMUNICATION: Indicate applicable type of communication ✓ External ✓ Internal EDUCATION/CREDENTIALS: An Associate’s Degree preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Good communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. Beginning compensation will depend on several factors including the candidate's experience, education, and specific skills. In addition to the base salary, we offer a comprehensive benefits package including health insurance, retirement plans, and performance bonuses. Our Commitment: We are committed to providing fair and competitive compensation that reflects each employee's contributions and performance. We value diversity and strive to create an inclusive environment for all employees. Compensation Range: $15.00 - $21.00/hr USD Benefits Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.  ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.