Customer Care Specialist

FULL TIME REMOTE MIAMI, FL Position: Director of Customer Success Working Hours: M-F 🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!‼️ About the Company We are a fast-growing e-commerce brand redefining customer success by making loyalty and retention the core drivers of growth. Our mission is to transform first-time buyers into lifelong brand advocates through a seamless, empathetic, and customer-centric experience. Scope of the Role We are seeking a strategic and empathetic Director of Customer Success to build and lead a new function that will become the heartbeat of our company. This foundational role requires a hands-on builder who knows that in modern e-commerce, customer retention, loyalty, and lifetime value (LTV) are the ultimate growth levers. You will design and implement the post-purchase journey, architect programs that drive loyalty, and lead a team that ensures every customer interaction strengthens brand trust and long-term growth. Duties and Responsibilities Develop the Strategy: Define and implement the overall customer success strategy, establishing milestones throughout the e-commerce lifecycle. Build for Scale: Design scalable processes, systems, and programs for onboarding, proactive support, engagement, and feedback. Own the Metrics: Monitor and report on LTV, NRR, CSAT, NPS, and repeat purchase rate. Drive Retention & Loyalty: Launch and manage loyalty programs, subscriptions, and win-back campaigns to reduce churn. Voice of the Customer: Act as the central hub for feedback, driving improvements across Product, Marketing, and Merchandising. Team Leadership: Hire, mentor, and inspire a high-performing CS team. Cross-Functional Partnership: Work closely with Growth leadership to align retention and acquisition strategies into one seamless journey. Requirements 6+ years in customer success or customer experience leadership, with proven success scaling CS functions. Direct e-commerce or DTC experience is required. Deep knowledge of customer lifecycles, key metrics (LTV, CAC, NRR, Churn), and e-commerce tech stacks (CRM, helpdesk, loyalty platforms). Strong record of improving retention, loyalty, and lifetime value through data-driven strategies. Exceptional leadership in hiring, coaching, and building teams. Data-driven mindset, able to translate insights into actionable business strategies. Excellent communication and interpersonal skills, capable of influencing leaders and presenting to executives. Bachelor’s degree in Business, Marketing, Communications, or related field.

Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP). Job Description Diagnose, maintain, and repair Kia vehicles including engine, transmission, steering, suspension, brakes, HVAC, and electrical components Complete repair orders and warranty request orders in accordance with established Kia and Retailer policies and procedures Test drive vehicles, and analyze, diagnose, and repair components and systems using Kia diagnostic strategies, special equipment, and tools Perform services, diagnostics, and repairs in a timely fashion while communicating with the shop foreman and service advisor to promote an optimal customer experience All potential employment opportunities presented and advertised within this site are with independently owned and operated Kia Retailers. Applicants who seek employment through this site are applying for full-time employment with a participating Kia Retailer and not with KUS or ERS. All employment opportunities listed within this site are subject to applicable Federal and State statutes, rules, and regulations governing employment, which apply to each individual Kia Retailer’s specific location. KUS and ERS make no warranties (expressed or implied) or guarantees of employment to any individual seeking to participate in the Kia Veteran Technician Apprenticeship Program (VTAP). All employment decisions are at the discretion of the specific Kia Retailer to which an employment application is made, conditional upon meeting eligibility, skill, and experience requirements to participate in VTAP. Requirements Qualifications Honorable Discharge Valid Drivers License from any state with a clean driving record Experience in a technical / mechanical field is required Must be willing to complete and pass drug screening and background checks Benefits Kia VTAP Apprenticeship Highlights: Full-time employment with a participating Kia Retailer A program designed specifically for Veterans facilitated by Veterans! Participation in a one-year competency-based GI Bill approved apprenticeship leading to Kia Service Technician certification Access to all tools, equipment, vehicles, and training needed to complete the apprenticeship and certification process Eligible Veterans may apply for and receive a substantial GI Bill© Monthly Housing Allowance (MHA) during their apprenticeship

Keeper Security is hiring a Senior DevOps Engineer with direct experience building and managing infrastructure in IL5-compliant environments. This role is critical to our efforts to deliver secure and scalable cloud systems aligned with DoD and FedRAMP High standards. You’ll play a hands-on role in automating, deploying, and securing infrastructure that powers one of the world’s most trusted cybersecurity platforms. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and bring your IL5 DevOps expertise to mission-critical work. About Keeper Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and StateRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job We’re seeking a seasoned DevOps engineer who thrives in high-security, compliance-driven environments. You’ll be responsible for designing and maintaining cloud infrastructure, CI/CD pipelines, and automation in IL5-compliant deployments. This includes collaborating closely with security engineering, platform engineering, and compliance teams to deliver highly available and audit-ready systems. This is a deeply technical role requiring experience with hardened environments, automation under strict compliance controls, and secure cloud architecture. Responsibilities Design, implement, and manage IL5-compliant infrastructure in AWS GovCloud and/or Azure Government Automate infrastructure provisioning using Terraform and Infrastructure-as-Code best practices Build and maintain secure CI/CD pipelines in compliance with FedRAMP High / IL5 requirements Collaborate with security and compliance teams to ensure proper controls, monitoring, and reporting Configure logging, alerting, and telemetry in restricted environments Harden operating systems and container runtimes to meet DISA STIGs and other security benchmarks Support secure secrets management, access controls (RBAC, ABAC), and audit logging Participate in architecture discussions to ensure infrastructure is scalable, resilient, and compliant Assist with documentation and evidence collection for audits and ATO (Authority to Operate) processes Requirements 5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles Hands-on experience with IL5 or FedRAMP High environments (required) Deep familiarity with AWS GovCloud or Azure Government Strong IaC experience using Terraform, Terragrunt, or similar tooling Proficiency in scripting (e.g., Python, Bash) and automating system tasks Experience building secure CI/CD workflows (GitHub Actions, Jenkins, GitLab CI) Knowledge of STIG hardening, CIS benchmarks, and compliance automation Understanding of zero-trust principles and secure enclave architectures Ability to work collaboratively with security and compliance stakeholders Preferred Qualifications Prior experience contributing to an ATO process for a FedRAMP or DoD deployment Familiarity with Kubernetes in a high-compliance environment Experience with secrets management (Vault, AWS KMS, etc.) Exposure to vulnerability scanning, compliance drift detection, or SIEM integration Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

Full Time: Monday - Friday, Days Jefferson City, MO and surrounding areas Pay Range: $50,000 - $80,000 As a valued LPN at Phoenix Home Health, you will serve as the vital link between our patients and their medical providers. We are looking for someone with exceptional skills in physical assessment and communication, enabling you to execute tailored care plans based on physician orders while incorporating insights from initial assessments. You will collaborate closely with fellow nurses, Physical Therapists, Speech Therapists, and Occupational Therapists. Unlike other agencies that require you to take work home, we believe in a better way. Our nurses complete their charting on-site with the assistance of Roger’s AI-powered support. Work smarter. Live better. Join the Phoenix family.  Benefits Multiple Major Medical Plans to Choose From (Medical, Dental & Vision) Flexibility, competitive pay, paid mileage, benefits package, and 401K! Spousal Insurance PTO Orientation and training tailored to your needs as a new hire. Motivational PHC culture, training, and Supportive Home Health Team. Responsibilities Assists in review and revision of the plan of care. Provides nursing care in accordance with physician’s plan of treatment, individual plan of care, as authorized by client’s payer source. Observes, records and report's reaction to treatment and any changes in client’s condition to appropriate personnel and/or physician. Provides ongoing instruction of client or family in the plan of treatment. Participates in education programs, quality assessment activities, nurse’s meetings and other staff meetings as required. Monday through Friday 8am to 5pm with every 4 to 6 weeks, weekend rotation Requirements Missouri or Compact Registered Nursing or Licensed Practical Nursing License Strong organizational and self-management skills Strong and compassionate customer service skills Valid driver’s license We’re taking the journey with you, creating a New Beginning! Choose Phoenix, Apply today! Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

Avint LLC is seeking a motivated, career and customer-oriented on-site Senior Security Specialist ISSO with hands-on expertise across the full RMF lifecycle. The ideal candidate will be comfortable working with IA controls, scanning tools, and ATO packages, and have strong knowledge of FS-191, operational directives, compliance requirements, NIST RMF (SP 800-37), NIST SP 800-53 (Rev 4 & 5), and CNSSI 1253. Candidates should also be able to create and maintain key security documentation such as SSPs, POA&Ms, SARs, and continuous monitoring artifacts. Requirements ·     Provide subject matter expertise to ensure compliance with Treasury, DHS, and NIST cybersecurity policies and frameworks. ·     Support the implementation and sustainment of security controls in alignment with the NIST Risk Management Framework (RMF). ·     Responsibility for and to assist system owners in maintaining system Authorization to Operate (ATO) status. ·     Enhance Treasury’s ability to measure, report, and manage cybersecurity posture and control effectiveness at a maturity level consistent with OIG FISMA Metrics Level 4 (“Managed and Measurable”). ·     Strengthen collaboration and information sharing across internal Treasury offices and external partners to support cybersecurity risk reduction and resilience Benefits Joining Avint is a win-win proposition! You will feel the personal touch of a small business and receive BIG business benefits. From competitive salaries, full health, and generous Open Time off and Federal Holidays. Additionally, we encourage every Avint employee to further their professional development. To assist you in achieving your goals, we offer reimbursement for courses, exams, and tuition. Interested in a class, conference, program, or degree? Avint will invest in YOU and your professional development! Salary $115,000-$120,000 Avint is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Pay: $80,000.00 - $90,000.00 per year Job description: Retail District Manager – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We’re currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations. This role offers a competitive base salary ($80,000 – $90,000) plus commission potential ($36,000 – $50,000), with a clear path to career advancement through industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states—and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network. Who We’re Looking For We’re seeking experienced multi-unit retail leaders—ideally with a background in wireless, cable, or consumer electronics—who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you’ll act as the primary liaison between corporate leadership and the field—ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards. Key Responsibilities Sales Leadership & Strategy · Oversee the sales and operational performance of multiple retail locations within an assigned district. · Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction. · Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results. Team Development & Coaching · Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture. · Provide ongoing coaching, feedback, and professional development to improve team performance and career growth. · Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs. Operational Excellence · Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards. · Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance. · Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives. Customer Experience · Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores. · Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed. Qualifications · Bachelor’s degree in business or related field (or equivalent professional experience). · 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics. · Proven success in driving sales growth and leading high-performing teams. · Strong communication, analytical, and problem-solving skills. · Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools. · Ability to work a flexible schedule including weekends and holidays. · Willingness to travel throughout the market; valid driver’s license required if operating company or fleet vehicles. Perks & Benefits · Competitive base salary + uncapped commission · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Vacation, Sick, and Personal Time Off · Employee growth & rewards programs, including: o Milestone Recognition Program o Annual Winners Circle all-expenses-paid trip for top performers Ask your interviewer for more details about these exclusive employee-focused programs! Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person