$25/hour
4706 Edinburgh Dr, Carlsbad, CA 92010, USA
Job Summary: This position is responsible for warehouse management, order process, sales support, customer service, sourcing and purchasing. Essential Functions and Responsibilities: • Warehousing: o Packing products on pallets or in boxes follow the customer order, o Loading and off-loading goods from containers/trucks. o Preparation of daily shipments. o Count inventory and keep accurate o Keep warehouse organized and clean • Customer Service: o Support outside sales o Process sales order o Coordinate all aspects of customer care from original order to shipment and ensuring or managing any issues that may arise o Interface with customers to resolve payment issues o Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. • Sourcing and Purchasing: o Communicate with China team on the shipment o Custom clearance o Source ingredients from other suppliers o Request samples for evaluation o Place purchase order o Monitor the shipment • Any other duties and responsibilities as assigned by management: o Forklift maintenance o Help accounting paper work Skills/Qualifications: • Speaking Mandarin is required • A Bachelor Degree in Science, Business or Marketing is required • Able to work with minimal supervision while remaining productive at all times • Able to handle multiple, rapidly changing and conflicting priorities • Able to read a sales order, counting stock and packing in pallets. • Able to understand and follow safety procedures • Able to operate forklift (training is available) Physical Requirements: • Must be able to lift and carry items weighing at least 55 lbs consecutively