Manager for IT Support Services

As Director of AI, you will help lead and shape Pioneer’s AI practice by delivering high-impact client solutions and scaling AI capabilities across the firm. You will play a pivotal role in shaping AI offerings, refining strategy, driving business development, and building a world-class AI team. This role blends technical expertise, strategic vision, and leadership to position Pioneer as a trusted AI consulting partner.    WHAT YOU’LL DO  Deliver Early Client Impact  Lead the successful delivery of Pioneer’s AI engagements, applying advanced AI solutions to solve complex client challenges.  Demonstrate clear business value through hands-on execution and close client collaboration.  Build and Develop the AI Team  Recruit, mentor, and grow a high-performing AI team capable of executing and scaling AI solutions across projects.  Foster a culture of innovation, continuous learning, and excellence within the AI practice.  Shape Integrated AI Offerings  Partner with general managers and national practice directors to identify AI-driven opportunities and develop AI-enabled products and services.  Integrate AI capabilities into Pioneer’s broader consulting portfolio to enhance client outcomes and market differentiation.  Refine Our AI Strategy  Collaborate with senior leaders to evolve the firm’s AI roadmap in ways that align with emerging technologies, client needs, and market trends.  Champion responsible AI practices, including data ethics and transparency, to build trust and sustainable competitive advantage.  Drive AI Business Development  Work closely with Pioneer leaders, marketing and sales teams to develop and execute a go-to-market strategy for AI services.  Identify new markets and client segments, support sales enablement, and position Pioneer as a leading AI advisor.  Represent Pioneer at industry events and contribute thought leadership.  Cross-Functional Collaboration & Innovation  Collaborate with delivery and marketing teams to ensure AI insights drive service development and client engagement strategies.  Promote experimentation with emerging AI technologies to maintain Pioneer’s innovation edge.  Data & Technology Integration  Partner closely with data engineering, cloud, and IT teams to ensure scalable, secure, and robust AI architecture.  Emphasis on operationalizing AI solutions.    WHAT YOU’LL BRING  Experience:   10+ years of professional experience working in data & analytics in a project management, engineering, or development role.   5+ years of relevant experience in an external consulting or industry role, with experience leading teams in data, analytics, and/or AI.  3+ years of professional experience in AI application development, with a strong track record of delivering production-ready solutions preferred.   Technical Expertise:   Hands-on expertise with Microsoft Copilot Studio (building custom copilots, leveraging plugins/connectors).   Proficiency in Azure AI services (e.g., Azure OpenAI, Cognitive Services, Bot Framework).   Strong skills in Power Platform (Power Apps, Power Automate) and/or low-code development environments.   Familiarity with REST APIs, GraphQL, and integration architectures.   Consulting Mindset: Ability to translate business needs into technical solutions, with an emphasis on clear communication, stakeholder engagement, and problem-solving.   Builder's Spirit: You enjoy creating — not just maintaining — and you thrive in fast-paced environments where curiosity, experimentation, and collaboration are key.   Ethical AI Awareness: A working knowledge of responsible AI practices, bias mitigation, security standards, and data privacy requirements.   Bonus Points If You Also Bring:   Familiarity with Copilot extensions for Dynamics 365, Teams, or SharePoint.   Skills in JavaScript/TypeScript, Python, or other backend web languages.   Knowledge of industry-specific AI applications (e.g., healthcare, manufacturing, financial services).     Benefits The estimated salary range for this role is $170,000-$220,000 annually. This is based on a wide array of factors unique to each candidate, including but not limited to skillset and years and depth of experience. This may differ from location to location. Bonuses and other incentives are awarded at the Company’s discretion and are based upon individual contributions and overall company performance. Pioneer is proud to offer a comprehensive benefits package that includes meaningful time off and paid holidays, parental leave, 401(k) including employer match, tuition reimbursement, and a broad range of health and welfare benefits including medical, dental, vision, life, long and short-term disability, etc. 

CLASS A CDL TRUCK DRIVER Apply today click icon to access our DOT application Currently hiring REGIONAL drivers for 100% refrigerated freight. Call today and join our team!!! $25.00 per hr. Safety bonuses!!! Our drivers earn $75,000-$80,000 average annually. Become part of the Brent Redmond Transportation Family. Be home weekly!! Consistent weekly year round work in the following lanes: Western States Regional – Between - CA, AZ, OR, & WA Benefits: Direct Deposit with weekly pay Full Medical, Dental, Vision and Rx, and Life Thermo King TriPak aux power units with inverters Paid sick and vacation time Paid Orientation. Safety Incentive Bonus Program Refrigerators available in sleeper cabs Matching 401K plan Sirius Radio paid Holiday Pay Late model Peterbilt's 579/Late model Freightliner Cascadia's Call our recruiting department to discuss our opportunities for you!!!! 1-831-637-5342 ext 1320 To learn more about Brent Redmond Transportation, go to our website http://brentredmond.com/ and visit our Facebook page https://www.facebook.com/brentredmondtransportation REQUIREMENTS: Must have at least 2 years OTR experience

Our client is a venture-backed startup. Think FaceTime with a brain: powered by LLMs, ML-generated video, and real-time infra designed for trust, intimacy, and speed. They are reimagining how people talk to machines and each other. You'll lead the development of their intelligent interaction layer, blending prompting, memory, and agentic behaviour into seamless, meaningful real-time conversations. From context-carrying to goal-driven agents, you'll help architect the soul behind the face. What you'll build: ● An agentic orchestration layer for memory, context-switching, and real-time intent. ● Retrieval-augmented generation (RAG) pipelines for grounded, high-fidelity responses. ● Prompting systems optimized for fast, emotionally intelligent conversations. ● Tools for prompt versioning, observability, and testing. ● Custom fine-tuning for LLMs and eval loops that prioritize character fidelity. ● Tight collaboration with video/audio ML, infra, and design teams to bring it all together. Requirements ● Have shipped LLM-powered, multi-agent, or RAG-based systems in production. ● Are comfortable with LangGraph, CrewAI, or building orchestration layers from scratch. ● Understand prompt engineering deeply — and know its limits. ● Have experience evaluating and fine-tuning models for responsiveness and style. ● Care about identity, memory, and coherence in human-AI interaction. ● Want to help define what it feels like to speak to an AI. Benefits ● Salary $120,000 (USD) per year plus equity options available on top. ● Platinum health insurance — we cover the good stuff. ● 4% 401(k) match — long-term thinking encouraged. ● Flexible hybrid schedule in SF Bay Area, or remote for the right person. ● We’re pre-seed, so base comp is lean — but the founding equity package and impact are real. ● Early ownership in a team that values velocity and thoughtfulness. ● AI Confidant included — weird, personal, powerful. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

The IT Application Manager is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure, systems, and applications. This role combines technical expertise, leadership, and a customer-focused approach to ensure the reliability, security, and scalability of IT services. The IT Application Manager will collaborate with cross-functional teams, lead IT projects, and provide technical guidance to resolve complex issues. Technical Support & Troubleshooting Provide first-line support for hardware, software, and network issues via phone, email, or in-person. Diagnose and resolve technical issues related to workstations, servers, and networking equipment to minimize downtime. Infrastructure & System Management Lead the planning, design, and deployment of IT infrastructure, including servers, storage, network components, and cloud-based solutions. Manage and monitor Active Directory, DNS, DHCP, Windows Shares, Antivirus, and backup systems. Collaboration & User Support Act as a owner of Tier I Tier II Tier III support, providing expert technical support and guidance. Conduct training sessions to enhance employees' technical skills and promote effective technology use. Work closely with other IT team members and departments to implement IT projects and improve service delivery. Documentation & Process Improvement Maintain detailed records of support requests, resolutions, and system configurations using the helpdesk system. Create and maintain standard operating procedures and client-related documentation. Proactively identify and implement innovative solutions to improve IT support services and operational efficiency. Application Management Administer productivity and collaboration tools such as Teams, One drive, Adobe Suite, POS, ERP Troubleshoot application issues, serve as an escalation point, and manage support escalations with software vendors. Implement security patches and maintain system configurations according to best practices. Strategic Leadership Evaluate emerging technologies and trends to enhance the organization's IT capabilities. Contribute to strategic planning and provide technical expertise for managed service clients and internal IT needs. Requirements Education & Experience Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred). Proven experience in IT support or a similar role. Technical Proficiency Strong troubleshooting skills for Windows and Mac operating systems, hardware, and networking equipment. Knowledge of networking concepts, including routers, switches, and security protocols. Familiarity with tools like Intune, Azure Update Management, and third-party patching solutions. Communication & Customer Service Excellent verbal and written communication skills to interact with users of varying technical expertise. A customer-focused attitude with a commitment to delivering high-quality support and service. Preferred Qualifications IT certifications (e.g., CompTIA A+, Network+, MCSE) are an advantage. Knowledge of logistics and supply chain operations is a plus. Benefits Competitive compensation packages Medical, Dental, Vision, FSA Retirement Savings Plan Match Summer Fridays Discounts and More! Annual Salary $130,000 The offered salary for this position will vary based on role requirements determined by NYC Alliance, skill set and years of experience.

Stanton Chase is our sole recruitment source for this position. To be considered an applicant for this position, e-mail your resume to j.torres@stantonchase.com and include the position code PR25026 in the subject line. Job # PR25026 Job Title Technical Services Director Office Location Houston, TX Business Function /Department Business Development Sales Territory, if applicable General Role Description Define and execute comprehensive strategies for the Company's Technical Services (TS) to meet the short and mid-term period (1 to 3 years) of the Mid-Range Plan (MRP) and the long-term (3 to 5 years) strategy and the healthy, sustainable, and profitable growth of the Company. Role Accountabilities - Develop the annual MRP to forecast the orders, sales, and contribution margin for the TS market segment in alignment with the Company's goals and in collaboration with BU leadership - Manage the Design Request process for new product requirements to product development teams - Assess the Company’s capabilities, products, services, and technologies and recommend new TS offerings and enhancements that position the BUs to achieve long-term TS objectives - Determine key wants and needs of the existing industries, markets, and market segments and monitor industry and macro-economic trends to assess how these factors might change over time - Develop Marketing Requirement Specifications (MRS) and Development Request Sheets (DRS) for new products, solutions, and upgrades to existing products to position the BUs to achieve long-term objectives - Monitor and investigate industry technical service trends, the Company’s market position, competitive threats, and opportunities in the market to assess how these factors might affect current offerings and change over time and to recommend new and enhanced offerings - Use analytics and metrics to drive strategic decision-making as it relates to technical services - Develop and execute Go-To-Market strategy and collaborate with Marketing, Business Development, and BU leadership on TS product launch - Coordinate and review commercial proposals for accuracy, adherence to company policies, and profitability with engineering, project management, manufacturing, and business executives in accordance with corporate guidelines and in a timely manner - Provide input to initial due diligence on potential M&A targets in relation to new markets and industries to ensure these activities support long-term organization plans in collaboration with the Business Development team - Proactively and positively promote and exemplify the Company brand to internal and external contacts and the general public - Develop and execute strategic business plans for the BUs’ entry and offerings of TS to clients, in collaboration with BU and Business Development senior management - Develop, maintain, and continuously improve the system by which client relationships are strengthened and the TS orders strategy is fulfilled effectively - Ensure consistent branding guideline compliance throughout the Company in collaboration with the Global Marketing team - Diagnose gaps between the function's current and desired performance and deploy strategies to resolve - Ensure key information about project performance is acquired and monitored in coordination with other BU management - Ensure effective risk management and communication, in compliance with Company and parent company policies and contractual terms and conditions, to protect the organization from liability - Develop and implement strategies to Increase internal and external awareness and understanding of the BU's objectives and achievements via effective public relations and advertising in global and local media programs in collaboration with the Global Marketing team - Ensure effective design, development, implementation, measurement, and management of the TS systems to increase capability and performance - Develop and manage a system to track current TS offerings and standardization across the BU's - Coordinate and influence within the entire organization to secure resources and solutions to execute the TS strategies - Determine the budget and business resources required for advertising, sales and marketing collateral, trade shows, technical seminars, and related material and activities in coordination with the BUs’ commercial leadership - Plan and execute projects to aid in improving and growing the BUs’ business to meet goals set by BU senior management - Build and sustain productive relationships with the parent and group companies to ensure collaboration and responsiveness to ensure open communications of technical service programs, activities, and best practices to expand the overall technical services business - Report results for TS Orders and Sales as scheduled and requested to Company and parent company management, including, but not limited to research, analysis, evaluation, and recommendations General Employee Accountabilities - Bring full effort to bear on tasks assigned by manager - Give manager best advice - Give earliest notice when work cannot be delivered as specified - Cooperate and collaborate with peers and interact cross-organizationally as specified by manager - Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment - Comply with all Company policies, practices, and procedures and all regulations and laws - Recommend viable improvements proactively - Ensure effective utilization of business tools and processes Requirements Minimum Qualifications - Bachelor's degree in project management, construction management, computer science, engineering, or engineering technology or related field, or equivalent via education and/or work experience - 2 years of project or program management experience - 5 years in a direct client-facing position in any combination of oil and gas, metals, mining, port solutions, renewable energy systems, paper, or related general industries - 2 years' experience in specifying, designing, and/or commissioning electrical and automation systems for metals, port solutions, paper, renewable energy, and/or related general industries - Demonstrated success in business development in a complex business environment with commercial activities in any combination of the oil and gas, metals, mining, port solutions, renewable energy systems, paper, or related general industries - Demonstrated successful experience in business management and strategic planning - Proven ability to work across functional teams - Demonstrated ability to balance strategic direction with hands-on, tactical work - Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills - Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts - Demonstrated continuous improvement in areas of responsibility - Proficiency in MS Office, a CRM tool, and ERP business system - Availability to travel domestically, up to approximately 10%, and internationally, up to approximately 5%, sometimes with limited notice - Demonstrated use of keen business acumen to develop effective strategies and determine appropriate priorities for improved business results - Proven ability to work effectively, influence without authority, and achieve business goals collaboratively across all functions and levels of an organization Preferred Qualifications - Demonstrated success leading teams to accomplish business goals - MBA or Master's in applicable field - 8 years' sales or business development experience in any combination of oil and gas, metals, mining, port solutions, renewable energy systems, paper, or related general industries - Experience in a business with foreign ownership, preferably Japanese - Demonstrated successful experience in business management and strategic planning Link to TMEIC Corporation Americas website: https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted. EEO/AA/M/F/Vet/Disability Employer

About the Role Are you passionate about transforming raw data into real business impact? We're looking for a strategic, hands-on Data Strategy & Engineering Lead to architect the future of data at one of the nation's leading real estate companies. In this role, you'll do far more than build pipelines—you'll drive a firm-wide transformation that empowers smarter decisions, accelerates AI integration, and unlocks the full value of our data. As the firm’s go-to data leader, you'll work cross-functionally with key stakeholders to understand business needs, build scalable infrastructure, and deliver insights that shape the direction of our company. You'll play a pivotal role in advancing our capabilities in generative AI, predictive analytics, and beyond. What You’ll Do Architect Our Data Future Evaluate current infrastructure and define a scalable, future-ready data strategy. Establish and maintain data governance, quality, and reliability standards. Build the Engine Design and develop robust ETL/ELT workflows for structured and unstructured data. Create and optimize data pipelines across cloud platforms (preferably Azure, but open to AWS/GCP). Use Python, SQL, and modern tools to turn messy data into business-ready intelligence. Collaborate and Deliver Impact Partner with teams across finance, leasing, operations, and development to understand their data needs. Build intuitive dashboards and reporting tools that bring data to life and support real-time decisions. Champion best practices for data entry, hygiene, and stewardship across the organization. Lead with AI & Innovation Help shape and lead generative AI initiatives—from experimentation to implementation. Collaborate on building proprietary tools powered by machine learning and AI technologies. Why You’ll Love It Here High Impact: Play a critical role in a transformative company-wide data initiative. Cutting-Edge Work: Help shape how AI and predictive analytics redefine real estate. Cross-Industry Exposure: Collaborate across disciplines in a fast-moving, data-hungry environment. Growth Opportunity: Lead with autonomy and help set the data agenda from the ground up. Requirements Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related field. 5+ years of experience in data engineering, analytics, or business intelligence. Deep experience with Microsoft Azure (Data Factory, Synapse, Azure SQL), or similar cloud platforms. Strong proficiency in Python and SQL; experience with dbt, Power BI, or Tableau is a plus. Proven ability to design and scale data infrastructure and pipelines. Excellent communicator with a knack for translating technical work into business value. Familiarity with generative AI, APIs (e.g., OpenAI), or LLM frameworks is a strong bonus. About WS Development Massachusetts-based WS Development is a mixed-use developer with a singular mission: creating places people want to be. With an approach that values art, science, innovation and, above all else, people, WS strives to engage each community it serves with best-in-class experiences, designed with our customers, tenants and partners in mind. Established in 1990, WS is one of few vertically-integrated real estate companies that conceptualizes, owns, operates and leases more than 100 properties that range from cutting-edge urban spaces to lifestyle and community centers. With over 22 million square feet of existing space and an additional nine million square feet under development, it is one of the largest privately-owned development firms in the country. WS is where great ideas and great people come together to design, build, and operate some of the best loved real estate projects in the country. We live at the intersection of entrepreneurship and establishment. We have the infrastructure of decades supporting a culture of free-thinking excellence. We expect every WS employee to feel welcomed and valued irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, and life experiences. Or for any other reason.