Call Center Manager

Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on! Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive. Oversee day-to-day operations Design strategy and set goals for growth Drive Sales and Installation Productivity to meet daily targets Ensure Daily KPIs are achieved Set policies and processes Ensure employees work productively and develop professionally Oversee training of new employees Prepare regular reports for upper management Requirements Proven experience as an Operations Manager or similar executive role Knowledge of business process and functions (finance, HR, procurement, operations etc.) Strong analytical ability Excellent communication skills Outstanding organizational and leadership skills Problem-solving aptitude Benefits Job Type: Full-time Pay: $60,000.00 - $70,000 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance ARE YOU READY TO JOIN OUR SERVICE TECHNICIAN TEAM?* If you feel that you would be right for this Call By Call Manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

We are a locksmith and security company seeking a reliable and detail-oriented Office Administrative Assistant to join our team. This role combines office support, customer coordination, and dispatcher responsibilities. Responsibilities: Answer phones, respond to emails, and provide professional customer service Schedule and dispatch technicians for locksmith and security service calls Maintain organized records, files, and job documentation Assist with invoicing, payment processing, and basic bookkeeping tasks Support management with administrative and clerical duties as needed Requirements: Must be fluent in both English and Spanish (spoken and written) Strong communication and organizational skills Ability to multitask and work in a fast-paced environment Experience with dispatching or administrative work preferred Proficiency with computers and office software Reliability and attention to detail are essential We offer a supportive work environment, growth opportunities, and the chance to be part of a company providing essential locksmith and security services. Please respond to ad by answering 4 x 4= to ensure the entire post was read. Thank you!

Become a part of DATAMARK, Inc. as a Call Center Relationship Manager! This position is integral to our client engagement strategy and aims to enhance customer satisfaction and retention. As a Call Center Relationship Manager, you will serve as the primary point of contact for our clients, playing a vital role in managing accounts and ensuring that our contact center operations effectively meet their needs. Your goal will be to uphold the highest service standards while identifying areas for improvement and growth. Key Responsibilities: Client Interface: Build and maintain strong relationships with key clients, addressing their concerns and ensuring their satisfaction. Performance Analysis: Monitor call center metrics and performance to ensure service levels are met, and identify opportunities for enhancements. Collaborative Approach: Work closely with internal teams to align services with client expectations and operational capabilities. Proactive Engagement: Regularly communicate with clients through meetings and reports to provide updates and gather feedback. Strategic Planning: Create and implement action plans that drive client engagement and maximize account growth. Join us in delivering exceptional service and support to our clients while fostering a positive team environment! Requirements Qualifications for the Call Center Relationship Manager: Education: Bachelor’s degree in business administration, communications, or a related field. Experience: Minimum of 3 years of experience in a call center environment, with at least 2 years in a relationship management or client-facing role. Knowledge: Familiarity with call center operations, metrics, and best practices. Communication Skills: Exceptional verbal and written communication skills to effectively interact with clients and internal teams. Analytical Ability: Strong analytical skills to evaluate performance data and client feedback. Problem-Solving: Proven ability to resolve conflicts and manage issues with professionalism and tact. Team Player: Ability to work collaboratively within a team-oriented environment. Technical Skills: Proficiency in CRM tools and Microsoft Office applications. Travel Requirements: Willingness to travel occasionally for client meetings, if needed. **Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time** Benefits What We Offer: Comprehensive Health Care: Medical, dental, and vision plans to keep you and your family healthy. Retirement Savings: Secure your future with our 401k plan Life Insurance: Basic, voluntary, and AD&D coverage for peace of mind. Time Off: Paid time off and major holidays to recharge and enjoy life. Disability Coverage: Short-term and long-term disability plans for added security. Professional Growth: Access to training and development to advance your career. Wellness Resources: Support for your overall well-being. Starting Salary: $70,000/annually **Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**

Job Offering at JFK & LGA airport Please only respond to this job posting if you have the following qualifications below To fill out an application for -- JFK --go to JFK Long Term Parking 122-02 South conduit ave South Ozone Park 718 843-8400 LGA- go to Airpark LGA 99-11 Ditmars Blvd East Elmhurst NY 718 898-8400 You will be Pre-Interview that same day-- on the following sched JFK Long Term Parking tuesday to friday 5am to 12 noon Airpark LGA Monday TO FRIDAY 7 am to 12:30 pm QUALIFICATIONS BELOW We are currently Looking for someone at JFK& and LGA Airports... Clean Driver License/No CDL required Must be 25 years and older to work Must have proper paperwork to work in the USA Clean driving record Parking attendant Customer service Shuttle vans Driver Good interpersonal language and skills Pleasant and positive attitude towards customers and fellow employees Basic Computer skills Available nights and weekends We are Open 24hrs 7 Days a week --Please ask within-- $17 +Tips

Florida Window and Door is seeking a dynamic Call Center Director to lead our vibrant team of 70 professionals, including appointment setters, confirmers, and quality assurance staff. This role is crucial for maintaining and enhancing our culture of success and teamwork. As the 19th largest home improvement company in the nation, Florida Window and Door proudly serves the state of Florida with top-quality Impact Windows and Doors. We succeed because we care—about our team and our customers. We're looking for a confident and experienced leader to continue driving the success of our well-established team while guiding our operations to even greater efficiency. Requirements Develop and implement strategic plans to meet company goals in customer service and team performance. Oversee the daily operations of the call center, ensuring efficiency and effectiveness in all processes. Lead, mentor, and inspire a large team, promoting a culture of excellence and continuous improvement. Collaborate with other departments to align strategies and enhance trust and accuracy. Analyze performance metrics and make data-driven decisions to improve customer satisfaction and operational efficiency. Ensure effective use of technology and software tools within the call center to optimize workflow. What We Need: Proven experience as a Call Center Director or similar leadership role in customer service settings. Strong ability to lead and motivate a large team in a performance-based environment. Excellent communication and interpersonal skills, with a knack for critical thinking and problem-solving. Experience in strategic planning and execution. Proficiency in Google Sheets and Excel, with a generally high software IQ. Knowledge of dialer systems and strong skills in training and development. Willingness to relocate to Palm Beach, Florida, if not already residing in the area. Benefits Why Join Us? Competitive salary and benefits package: $85,000 base annual salary with the potential to earn up to $5,000 per month in bonuses, totaling a potential of $145,000 annually. Monday through Friday schedule with weekends as needed. Opportunity to lead a dedicated and skilled team in a reputable company. Vibrant company culture focused on success, teamwork, and continuous learning. Job Type: Full-time Pay: $85,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Moving company looking for a self-motivated, reliable, well-spoken customer service representative. You must have excellent communication skills. We are looking for friendly, responsible professionals to grow with our company. Qualifications: Be organized, well-spoken, confident, and personable Have a desire to learn and grow, a positive attitude, and strong listening skills At least two years working in customer service and/or office setting Must be tech savvy and be able to type and navigate a computer well Position is Full Time Work Schedule is 9 am - 5 pm, Monday - Friday. Our office is located in Yonkers, NY, 10701, candidate must have reliable transportation. Our benefits Include: • Weekly paychecks • Direct Deposit • Full-time schedule • Life Insurance • Paid Holidays • Paid Sick Days This position offers a temporary-to-permanent opportunity for the right candidate. Join our team and contribute to the success of the company. Submit a RESUME to apply.