Field Service Technician

Field Service Technician (Entry-Level) – Aristocrat Bring the power of play to life. Join our Field Service Operations team supporting casinos across the U.S. & Canada. If you love solving problems, driving to different sites, and helping customers, this role is for you. Pay Range: $17.61 – $32.71 per hour Travel Expectations: Up to 75% Type: Entry-level • Hands-on & virtual training during first 6 months What You’ll Do Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and controllers. Perform routine maintenance and respond promptly to customer calls, including emergencies. Complete Pre-Site Surveys, follow schedules, and document service work accurately. Maintain parts/inventory accuracy; review pre-install docs for needed parts. Support customers with technical inquiries and report trends & challenges. Work safely and professionally with minimal supervision. What We’re Looking For High school diploma/GED or equivalent experience. 21+ with a clean, valid driver’s license and insurable record. Able to obtain gaming licenses as required (Aristocrat assists with application, payment, and renewal). Willing to travel daily within territory; regional/national travel up to 30%. Self-starter, organized, adaptable; strong communicator with a passion for tech & troubleshooting. Preferred Qualifications Experience as a slot technician or in field service/diagnostics. Comfort with on-call work and travel. Background in electronics/mechanics/troubleshooting. Physical Requirements Lift/move at least 50 lbs; push up to 250 lbs with equipment. Climb and balance on ladders; good manual dexterity/vision. Drive/operate a vehicle for extended periods. Work Conditions Operate service vehicles (GPS and camera monitored); safely operate a box truck. Work in crowded, noisy, and smoky casino environments. Occasional short-notice and extended travel. Why Aristocrat? World leader in gaming content & technology; top-tier mobile game publisher. People-first culture with a mission to bring joy to life through the power of play. Robust benefits, wellness focus, and global career growth. Click here to apply.