Program Coordinator Part Time 24 hours per week/ (Homeland)

Position Summary: The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on excellent client service, problem solving, and communication skills to provide technical support in order resolve most day-to-day issues. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and keen interest in helping people achieve more through the careful adoption and support of information technologies. Major Responsibilities: • Provide remote helpdesk support, via phone, in person and through our ticketing system, for most issues related to desktop software, hardware and peripherals • First point of contact for all inbound client phone calls and tickets to the Help Desk • Maintain close contact and open communication with clients until an issue has been resolved • Work within our ticketing system to create detailed work logs and technical documentation • Triage and escalate complex issues to Systems Administrators, Engineers and Account Managers appropriately • Remotely provide hardware and software support, including the installation of new software and updates when required, across all supported sites • Proactively monitor client technology infrastructure to identify and resolve issues before downtime occurs • Conduct technical support in line with documented procedures; maintain hardware, software and network inventory, diagrams and related documentation as needed • Provide management with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems • Use communication channels to inform team of important issues and information which will help improve team performance Preferred Qualifications: • Associate’s Degree or Certification in IT related field or 2+ years of experience working in a technical support, helpdesk or IT support position • Experience working in a technical helpdesk role • Experience working successfully in a customer service role for 1+ years • Proven ability to install, upgrade, repair, move, and replace desktops, laptops and peripherals • Strong experience troubleshooting and resolving hardware, software, systems and network issues • Valid driver's license with reliable transportation Perks: • 401k retirement plan, health benefits, smartphone reimbursement, growth opportunities Reply to this post with your resume. This advertisement will remain posted until filled. For more information go to https://www.pavelcomm.com - We look forward to hearing from you.

The Company Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements. The Role We are looking for an energetic, enthusiastic Application Support Engineer who is committed to their work, and should be comfortable working in a fast paced, highly flexible environment. The role will be responsible for providing excellent technical support as part of our Level 2 support. Responsibilities Coordinate with support and development teams to resolve application and system issues Design and maintain expertise in flow of application process and systems related to company Administer and resolve applications issues, provide updates and perform root cause analysis Supervise all alerts related to application and system procedures and provide services pro-actively Maintain good professional relationships with counterparts of engineering and customer support departments Organize and implement projects ranging from small to medium size and provide assistance to all processes under guidance of Software Engineers Perform root cause assessment and debug all issues on server domain, and availability of applications Coordinate with test department to assist in releases and deployments to various environments and production outputs Provide support and identify all issues and prepare appropriate documentation all issues and solutions. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems. Identify and provide resolutions ranging in complexity from medium to high. Requirements Essential Experience and Qualifications Knowledge of Microsoft IIS Knowledge of Database technologies Microsoft SQL Server Working Knowledge of IT Hardware and Software Ability to learn and master employer-specific software Complex problem solving Written and verbal communication skills Customer Focused with excellent written and verbal communication and reporting skills Demonstrable ability to learn technical information, processes and applications quickly Excellent attention to detail and the ability to multitask and work effectively within a fast-growing organization Demonstrated ability to be flexible and take a proactive approach to problem solving Desired Experience and Qualifications Experience with cloud infrastructure (Azure) Experience using tools like Postman to create and save simple and complex HTTP/s requests. A degree level qualification in a technical discipline such as Computer Science or Software Engineering Basic knowledge of programming concepts, preferable C# Experience in building effective relationships with development teams and clients Benefits 25 days annual leave + 2 company days Health Insurance Pension Contribution ESOP Bits & Bobs days (Half day every quarter to get your Bits & Bobs done) Learning and Development Opportunities Cubic³ is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

Job Opportunity: Refrigeration Technician / Helper We are seeking a motivated and reliable Refrigeration Technician or Helper to join our team. The ideal candidate will assist with installation, maintenance, and repair of refrigeration systems while learning and growing within the trade. Responsibilities: Assist with installation and service of refrigeration systems Perform basic maintenance and troubleshooting under supervision Follow safety procedures and company guidelines Support senior technicians with daily tasks Keep work area clean and organized Requirements: Experience in refrigeration a plus, but willing to train motivated helpers Ability to lift and carry equipment as needed Strong work ethic and willingness to learn Reliable transportation to and from job sites Must be punctual and dependable

Job Description: Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. Responsibilities: • Respond to technical inquiries via chat, email, and phone in a timely and professional manner • Diagnose and troubleshoot software and hardware issues • Provide step-by-step guidance to users to resolve technical problems • Assist users with navigating our platform and utilizing its features effectively • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills • Collaborate with team members to continuously improve support processes and user experience • Document and escalate complex technical issues to the appropriate departments when necessary • Participate in training sessions to stay updated on product knowledge and technical support best practices Requirements: • No degree required • No prior experience needed; we will provide comprehensive training • Strong technical aptitude and problem-solving abilities • Excellent written and verbal communication skills • Ability to work independently and as part of a team • Reliable internet connection and a quiet workspace • Positive attitude and a willingness to learn Benefits: • Competitive hourly pay ($15-$18/hr) • Flexible work-from-home schedule • Comprehensive training program • Opportunities for growth and advancement within the company • Supportive team environment • Access to exclusive gig opportunities How to Apply: Ready to join the NoGigiddy team and start your career in technical support? Apply now by sending your resume and a brief cover letter explaining why you’re the perfect fit for this role to [email@example.com]. Equal Opportunity Employer: NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join NoGigiddy today and take the first step towards a rewarding career in technical support!

ABOUT THE BELLINGHAM CODING AND ROBOTICS CLUB We provide a fun, engaging learning environment where students are taught to use computational logic, creativity, and collaboration in a self-paced project based setting to build their own video games, websites, and robots! We are a new company offering in-person year-round after school programming and summer camps at our Fairhaven based location looking for our instructor to help us create and grow the business with an immediate state date. WHO ARE WE LOOKING FOR? Our Coding Instructor position requires previous coding/technical experience and previous experience working with kids. Working with drones and robotics competitions is a big plus! JOB DUTIES: • Teach our students (1st-10th graders) to code using our proprietary curriculum software. • Directly supervise 5-7 students per class. Classes last 1-1.5 hours. • Provide support and encouragement when students become frustrated/distracted • Inspire students to take on new projects using more advanced technologies • Write notes on student performance after each class • Interface w/ parents during pickup (ex: student's progress, any break throughs, goals for next week). • Build additional lessons that will engage your students. REQUIREMENTS - Experience working with kids - ex: after school programs, summer camps, tutor, ext. • Ability to build relationships with students and provide encouragement • Willingness to work afternoon hours (3:00pm - 7:00pm), and some Saturdays/Sundays (9am - 4pm). • Desire to learn new coding languages/platforms. • Must have checking account for direct deposit DESIRED TECHNICAL EXPERIENCE Do you have experience with any of these platforms/languages? • MIT Scratch • TinkerCAD • 3D Printing • Visual Website Builder (Wix, Wordpress, ect) • HTML/CSS • JavaScript • Java • Minecraft • C#, C • Unity • 3D Modeling & Rigging • Robotics We are looking for a special person to help us really develop the program. Get in on the ground floor and grow with us! COMPENSATION $18 - $30/hr DOE HOW TO APPLY Please submit a resume and cover letter specifically answering the questions below. The resume MUST include at least one reference who will speak to your skills with children and one who will speak to your skills with technology (they may be the same person). Ensure there is a valid email address and phone number. In the cover letter, include your salary expectations, as well as the days and times that you are available for an interview. Note: the interview will take place outdoors, and the applicant must wear a face mask and pass a health screening (temp/questions). *Do you have any experience working with 1st - 8th grade students? *What is your technical/coding experience? *What is your availability during the week? (Sun - Sat) *Are you available year-round, or only seasonally? Which months? *What is your earliest start date? Please send resumes and cover letters and any questions you have to the address below

TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and smart home products and services make daily lives simple and secure. Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team! What we’re looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American Business Network Support Specialist team. This position will focus on our SMB/Enterprise product lines for our North American customer base. The Level 2 Business Network Support Engineer will serve as the secondary point of contact for any escalated network support related issues and inquiries, troubleshooting and resolving complex problems in a timely and efficient manner through live phone, chat, and Email support and updated ticket queues. Additionally, Tier 2 Business Network Support Engineers will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements.  Responsibilities: Service Request reception through Call/Chat/Email/Ticket system. Collect necessary information and determine basic problems of SR. Inform customer about the service request update. Update tickets in ticketing queue. Analyzing severity levels. Provide product information and configuration support based on knowledge base and other open information sources like TP-Link website. Product recommendations based on product specifications or competitor’s products. Perform hardware RMA based on relevant SOP. Follow the troubleshooting SOP and collect relevant technical problem identification information. Provide solution based on standard internet protocols and software features. Provide feedback on Level 1 support required material absence to Level 1 Support Manager. Provide feedback on scenarios or requirements not covered by the product to additional Support Teams. Full-time in Irvine office Requirements Must have expert-level knowledge of Wired or Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). 2+ years business customer technical support experience via Chat, Phone or Email. 3+ years of experience supporting SMB/Enterprise products. At least 3 years of experience in the field of network management / support practice. Able to provide customer solutions based on requirements and TP-Link business products. Familiar with Cisco Meraki /HPE/Ubiquiti networks or other business network product configurations and troubleshooting. L3 Switch related experience preferred. Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively. Experience configuring of commercial networking products, such as firewalls, VPN routers, switches, or wireless access points. Proficiency in using Microsoft Office programs like Word, Excel, and Outlook. Experience in working in call center environments. Preferred Skills: Having working Experience in the networking industry Networking certifications (CCNA/CWNA/ACNT/CCNP/CCIE/Etc.) Familiarity with customer service processes and systems (e.g., Zendesk). Having IT working experience and familiar with Cisco Meraki /Juniper/HPE or other business network product configurations and troubleshooting. Having working Experience in the networking industry, like Cisco Meraki, HPE (Aruba), Ubiquiti Networks, etc. Education: BE Degree from an accredited college. Information technology, Computer Science, or computer engineering preferred. AE Degree with terrific Benefits Salary: $75K - $95K annually + Bonus WHAT WE'RE ALL ABOUT: TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team. We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.