Audio-Visual Support Technician (NJ) (Newark)

To apply: https://www.linkedin.com/jobs/view/4248764720/ About the job Gerhardt is one of the leading global suppliers of laboratory equipment and analytical systems for food, animal feed, and environmental testing As a Xylem, Field Service Engineer, you will play a critical role in supporting the maintenance and troubleshooting of laboratory instruments for Gerhardt GmBH which includes Digestion, Distillation, Protein, and Fiber, with a legacy dating back to 1846, as well as Titration and Viscosity instrumentation from SI Analytics, a Xylem Brand. You will be operating primarily in lab environments, you will ensure optimal performance, reliability, and customer satisfaction by providing on-site technical expertise and responsive service. This position requires strong diagnostic skills, hands-on technical experience, and the ability to communicate effectively with lab personnel and internal teams. We offer a full benefits package to include Flexible Time Off (FTO), health, dental, vision, investment savings plan, and additional miscellaneous benefits. Responsibilities: Troubleshoot complex system from Gerhardt and SI Analytics Perform preventative maintenance and repairs to ensure reliability, accuracy, and compliance to factory settings. Document service activities which include certifications, service reports, and issue resolutions. Prepare or review process documentation or operations manuals as upgrades occur on products This position requires travel up to 75% of the time. Travel is typically Monday-Friday or as required When not in the field the Service Engineer will assist customers via phone, email, etc, service planning and coordination, internal collaboration and non specific tasks that may be assigned during low utilization periods of downtime. Provide exceptional customer service, acting as the face of the company and foster long term customer relationships. Qualifications: B.S Degree Electronics, Electrical Engineering or equivalent experience. High degree of electrical knowledge and proven experience. Hands on repair and maintenance experience with analytical instrumentation Must have strong mechanical knowledge, including pumps and valves Excellent customer service skills to built trust and rapport with customers Ability to communicate through video, phone calls, emails, and in person to technical and non technical audiences Must be able to lift and carry objects up to 30 lbs. Basic networking and software configuration for instrument integration Must have a valid Driver’s License and a good driving record Must be able to follow all safety rules and wear all required safety equipment at the request of customer sites Must have the ability to travel to both domestic and international sites as needed MS Office and MS Windows English – both written and verbal Require reading and understanding schematics, P&ID’s and other related drawings to the equipment and process. Have the skills to diagnose, repair, or replace components on both high and low voltage systems. Ability to travel regularly and work independently with minimal supervision Must work under pressure while in the field in Adaptability to changing environments, technologies, and customer needs. To apply: https://www.linkedin.com/jobs/view/4248764720/

Level 2 Helpdesk Engineer OVERVIEW The number one goal of everyone in our team is to make our clients exceptionally happy. The Level 2 Network Engineer plays an important role in making sure that happens. The Level 2 Network Engineer handles escalated support requests for the Service Delivery Team. They are assigned the Level 1 and 2 support requests and a point of escalation for junior technicians. When help is needed the Level 2 Network Engineer can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKS CUSTOMER SERVICE • Work on and resolve Helpdesk Tickets • Delight our Clients with a Friendly, Quick and Helpful Experience • Provide the Client with advanced remote troubleshooting • Remote Hardware Maintenance and Support USE OF OUR TICKETING SYSTEM • Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests • Managing and recording all work though our Ticketing System • Make sure that Client Documentation in well maintained USE OF OUR MONITORING & MANAGEMENT TOOL • Review RMM dashboard and apply remediation actions as indicated by our Processes • Review regularly scheduled/automated actions as indicated by our Processes PROJECT WORK • Help deliver projects either on site or remotely. • Design, deploy, configure, and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy. • Implement and maintain backup and disaster-recovery solutions COMMUNICATION, REPORTING & RISK • Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue • Submit Timesheets & Expense reports as indicated on their SOPs • Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients TEAM WORK • Mentor the “Junior” Service Team Members • Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher • Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks • Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues • Identify opportunities for improvement and make constructive suggestions for change • Contribute to the process of innovative change effectively • Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO SKILLS AND ATTRIBUTES DESIRED • At least three years of experience • Strong background in operating systems, business applications, printing systems and network systems • Strong proficiency in Windows Server administration • Advanced knowledge of networking routing and protocols (TCP/IP, VLANs, routing, firewall, etc.) • A love of (and ability to) Solve Problems & Challenges • Great Communications skills, founded in being a good listener • Advanced understanding of support tools, techniques and how technology is used to provide services • Advanced understanding of operating systems, business applications, printing systems and network systems • Advanced experience and knowledge of working with the Microsoft 365 Platform • A deep desire to deliver an amazing Client Experience • Advanced knowledge of IT Applications, Software & Hardware • The ability to speak both Geek and human • Driver’s license • The ability to keep up with and adapt to the fast-paced IT world NICE TO HAVE • Experience using a Ticketing system / RMM Tool and PSA software • Experience providing support via remote tools • Experience handling Technical Service Tickets • Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. • Client Experience Certifications such as Helpdesk Habits etc. • Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS • Generous incentives for reaching Team and Company Goals • Health / Dental and Vision coverage • An easy-going environment and culture (we all enjoy what we do) • A Proactive Approach to Ongoing Training to help you develop life-long skills

A&S Electric Inc. A small electrical company in business 25+ years, is seeking full time help to join our hardworking team. We are an electrical company with new construction projects, remodel projects, commercial projects and can guarantee you a 40 + hours a week. Must have own tools and transportation and be reliable. We are a commercial/residential electrical contractor servicing greater Boston and Metrowest area. If you want to share your talent with us give us a call at 781-706-5818. Seeking apprentice and licensed electricians for projects throughout Boston and Metrowest area. Work includes new and old construction in the commercial, and residential sectors. Seeking responsible, hardworking individuals who can take direction and work in a team environment. Responsibilities: -Perform electrical work in a neat, organized, and timely manner -Mount and install assigned hardware such as conduit, wires, and lighting as directed -Ability to work safely on a construction site -Follow directions from team leaders Qualifications: -Electrical schooling -2-5 yrs field experience for apprentice position -5-8 yrs field experience for leader position -Valid Driver License -Ability to work safely and with others Please include your full name, phone number, email for contact information, and any relevant experience you may have when responding to this post.

We are looking for a dedicated and knowledgeable individual to join our team in providing exceptional phone support for our swimming pool heat pump services. Key Qualifications: Strong computer skills Familiarity with QuickBooks HVAC and/or plumbing knowledge is a plus Excellent phone etiquette and customer service skills Problem-solving abilities Bilingual (Spanish preferred) Job Details: Full-time position (35-40 hours/week) Monday to Friday schedule Paid holidays 401(k) benefits If you are a motivated individual with the ability to troubleshoot and provide support, we'd love to hear from you!

We are looking for a dedicated and knowledgeable individual to join our team in providing exceptional phone support for our swimming pool heat pump services. Key Qualifications: Strong computer skills Familiarity with QuickBooks HVAC and/or plumbing knowledge is a plus Excellent phone etiquette and customer service skills Problem-solving abilities Bilingual (Spanish preferred) Job Details: Full-time position (35-40 hours/week) Monday to Friday schedule Paid holidays 401(k) benefits If you are a motivated individual with the ability to troubleshoot and provide support, we'd love to hear from you!

Advance or start a new career in as little as 3 months. Now currently placing for: IT Install Technician L1 Associate Technical Support Specialist (Bilingual) Jr. Cyber Hero Technical Support Expert Operations Technical Specialist Associate IT Project Manager All require IT Certifications and some require a 4 year degree. PLEASE READ: If you have a resume with IT Certifications or Project Management certifications just reply to this ad, if you need to be certified or are new to IT click on the link and fill out the form. Our most recent placements/hires in May 2025: Several IT Specialist $37,000 - $52,000 IT Analyst $90,000 Technical Project Manager $65,000 Product Support Analyst $73,000 Network Engineer $98,000 ** We have received numerous resumes that are missing the required certifications. If your resume does not meet our requirements or you fill out the form below, you are agreeing to be contacted by our training partner for free training preparing for a similar job. https://yourit.lpages.co/sarasota/