Application Support Specialist (Remote / Northbrook)

APPLY HERE Join our team of website testers at Little Wheel. We are a gambling technology company researching and building products that put players first. We are hiring Website Testers at all of our offices across North America. Earn at least $1,000 for around 20 hours of testing. You’ll earn a minimum of $25/hour, but faster testers earn more. This is a short-term contract. There are opportunities for ongoing work for high performers. It’s ideally suited to people looking to supplement their income. You will not be gambling with your money, and you do not need any experience. There are no fees or out-of-pocket expenses. You'll complete a short online training program before starting to ensure you have the right skills for the role. We offer a $100 bonus for completing onboarding with us, so you start earning straight away. What's in it for you: Easy money - you will earn at least $1,000 for around 20 hours of testing. Work from home - earn from the comfort of your own home. Flexible schedule - you can choose when you work, day or night. Paid quickly - the testing is split into 4 stages, and you get paid after each. Great support - our research coordinators are available from 6am to 11pm ET. What you need to get started: Be at least 21 years old. Have your own laptop or desktop. What team members say about us: Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns! (Maria, Trustpilot, 2021) Tasks to complete are clearly explained with step by step instructions. There are timelines to complete tasks but you can work on them when convenient for you, usually a few hours each week is all you need. Support is very helpful and responsive. This is an easy and fun way to make some extra money. (Anonymous, Glassdoor, 2025) APPLY NOW

AFRL plans and executes USAF programs in the areas of basic research, exploratory development, and advanced development. Delaware Nation Industries is currently providing organizational support to the AFRL at Wright Patterson Air Force Base, OH. This support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission.  Provides end-user support of Windows desktops, laptops, and tablets.   Supports standard user applications.   Installs and configures Windows OS images, applications, and system tools.   Troubleshoots general IT system issues.   Deploys IT components to user locations.   General Windows desktop operating system support and troubleshooting.   Strong problem-solving skills.   Support ticketing/queue system use (Remedy, ServiceNow, etc.)   Linux and/or MacOS experience a plus.  Requirements 2+ years of relevant experience.  Active Secret clearance (or higher).  Active Security+ (or 8570 equivalent).     AAP/EEO Statement:  DNI complies with all federal, state and local laws designed to protect employees and job applicants from discrimination based on race, religion, color, sex, parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors.  Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  Benefits Benefits Include: Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Montgomery Purdue PLLC is seeking a full-time IT Solutions Specialist to manage the firm's network infrastructure and systems with an emphasis on maximum uptime, provide technical support and training to attorneys, legal assistants, accounting, and operations staff, and maintain overall system performance and functionality. This position ensures reliable technology operations that enable the firm to serve clients effectively and securely. This position serves as a key member of the Back-Office team. The firm offers a competitive and comprehensive compensation package that includes a starting salary of $90,832 to $125,560, full medical/vision/dental benefits, retirement account matching & contributions, a transportation subsidy, paid time off, and parental leave. SCHEDULE Monday through Friday 8:30 am to 5:00 pm (37.5 hour work week) onsite. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Maintains the firm’s information technology and systems • Administers network of 50+ users • On-site and remote support of end users and systems • Works with Human Resources and Accounting department in onboarding and offboarding processes • Regularly trains users on standard and advanced features of existing and new hardware and software • Maintains vendor relationships • Orders equipment and supplies • Maintenance of expiring/renewing service agreements • Maintains a working knowledge of the latest advances in computer technology, communications systems, software and law firm information systems • Monitors and reports on the effectiveness of the existing information systems and securities, and propose and implement changes when appropriate • Back up for other back-office positions as needed • Assist with training of new staff in standard operating procedures • Other projects as assigned QUALIFICATIONS • 4 years’ experience in related roles or related training; or equivalent combination of education and experience • Working proficiency in SQL server administration • Working knowledge of computer programming and scripting a plus • College degree preferred • Must be extremely detail oriented and produce accurate work • Must be organized and have great follow through skills • Excellent verbal and communication skills (particularly written) o Must be comfortable approaching individuals at all levels within the firm by telephone, email correspondence, and in person with confidence and clarity • The ability to solve problems in a methodical, practical way • Ability to thrive in a team environment and look for opportunities to help teammates • Must be able to keep a positive attitude in a fast-paced work environment • Must be solution driven and customer-service oriented o Strong people skills are imperative • Autonomous, self-starter with ability to work independently as well as in a team • Proficiency with standard office computing applications (MS Office) including Outlook, Word, and Excel • Must be able to regularly lift 40 lbs. and be able to be on your feet throughout the day PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Physical Strength: • Ability to independently lift and carry office supplies that may include boxes of paper (up to 40 pounds) in a variety of environments. • Ability to stand and work for longer periods of time, i.e., completing large copy jobs, scan jobs, etc. • Ability to sit and work for longer periods of time, i.e., document production tasks, etc. Manual Dexterity: • Ability to use fingers, wrists, and hands to perform repetitive motions over extended periods of time. Visual Ability: • Average, ordinary visual acuity necessary to prepare or inspect documents and operate equipment. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Skills: • Ability to apply common sense understanding and carry out detailed instructions; • Ability to organize and prioritize projects and tasks; and • Ability to successfully manage and ultimately solve a variety of problems. Communication Skills: • Capacity to consistently demonstrate the ability to maintain good professional relationships with co-workers and clients while executing job duties and problem solving with others; • Ability to verbally express ideas and information using good vocabulary and with diplomacy and tact; and • Ability to communicate in writing using grammatically correct syntax as well as correct spelling and punctuation. WORKING CONDITIONS No hazardous conditions (such as in a typical office). RELATED INFORMATION In no instance should the duties, responsibilities and requirements delineated in this document be interpreted as all-inclusive. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. PERFORMANCE EVALUATION SCHEDULE FOR THIS POSITION Formal performance evaluations are normally conducted after the first 90 days of employment and annually on the anniversary of date of hire or promotion. Employees’ performance is evaluated in the following categories: job knowledge; reliability and dependability; written work product; accuracy and quality of work; adaptability and flexibility; productivity and organizational skills; professionalism and working relationships; judgement and initiative; commitment and client support.; and overall rating. Other communications regarding job performance and expectations may take place from time to time and can be initiated by either Montgomery Purdue management or employees.

Responsibilities Invaluable resource to the company and the team in proactively identifying problems and recommending solutions. Provide exceptional support for clients. Responsible for onsite and remote support for our end users and immediate IT team. Various methods of communication will be used, including tickets, Slack, and email. Serve as a technical escalation point for the IT support team, mentoring junior staff and promoting best practices. Be able to travel to different client sites as needed. Create weekly schedule for Onsite User Support Techs Optimize and provide training for all areas related to support analyst processes including but not limited to onboarding, offboarding, device management, event support, and access requests. Engaging with stakeholders to identify problems, gather requirements, propose and implement solutions. Scheduled On-Call responsibilities to monitor and support work stoppage situations. Provide technical support to users, addressing and resolving hardware and software issues. Assist in the maintenance and administration of servers and networks. Document and track support requests using ticketing systems. Conduct training sessions for users on IT best practices and system usage. Manage and maintain asset inventory of hardware and software. Support the implementation of security protocols and monitoring systems Requirements Qualifications: 5+ years of hands-on experience in user support and systems administration. Bachelor's degree in Computer Science, Information Technology, or a related field. Proficiency in Windows and Apple operating systems. Working knowledge of server systems, particularly Windows Server (2008/2012). Experience with cloud services such as Office 365 and Google Workspace. Familiarity with MDM solutions and security protocols. Excellent troubleshooting skills and ability to work under pressure. Strong communication skills and a customer service-oriented mindset. Ability to adapt to rapidly changing technology and business needs. Benefits 401(k) with company match Company Paid Holidays Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home Free Food & Snacks Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

I put together a 4- 12 volt battery 3 wheel trike. I am seeking a DC electrician to help me finish the work I started. Recently I had a fall and was hospitalized for a while, but before I could finish the wiring on the trike. I am now home, but confined to a wheelchair for a while. As I said, I need help with the wiring. If you have had experience with this kind of work and think you can help me, I would appreciate a call. 516-857-3453 or 516-819-2249. I can pay $25 per working hour. thanks, AL OR Mary

This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients across multiple locations and many different industries. The Level 1 Technology Support Specialist will be responsible for the administration and internal support of the Clients’ PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. ·        Honest, self-motivated, professional, team player and the ability to work with minimal supervision ·        Travel to client offices when needed ·        Exceptional customer service skills, organizational skills with a proven ability to manage multiple priorities ·        Ability to learn new technology quickly ·        Must be able to diagnose problems quickly and correctly with computer systems and introduce a resolution ·        Provides installation, support, and maintenance of workstation, scanner, fax, printers, mobile devices, etc. ·        Answer client calls and create detailed tickets ·        Escalate tickets to the appropriate technician when needed ·        Remote/ On-site troubleshooting of level 1 issues such as desktop hardware failures ·        Will be responsible for taking calls on an On-Call rotation ·        Punctuality is required ·        Provide helpdesk support and resolve problems to the end user's satisfaction ·        Monitor and respond quickly and effectively to requests received through phone calls or email to ticketing system ·        Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority ·        Modify configurations, utilities, software default settings, etc. for the local workstation ·        Utilize and maintain the helpdesk tracking software ·        Document internal procedures ·        Assist with onboarding of new users ·        Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment ·        Install, test, and configure new workstations, peripheral equipment, and software ·        Maintain inventory of all equipment, software, and software licenses ·        Manage PC setup and deployment for new employees using standard hardware, images, and software ·        Assign users and computers to proper groups in Active Directory ·        Perform timely workstation hardware and software upgrades as required   SUPERVISORY RESPONSIBILITIES: None COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: ·        Problem Solving - Identifies and resolves problems in a timely manner ·        Gathers and analyzes information skillfully ·        Develops alternative solutions   Customer Service ·        Manages difficult or emotional customer situations ·        Responds promptly to customer needs ·        Responds to requests for service and assistance ·        Meets commitments   Interpersonal Skills ·        Maintains confidentiality ·        Listens to others without interrupting ·        Keeps emotions under control   Oral Communication ·        Speaks clearly and persuasively in positive or negative situations ·        Listens and gets clarification ·        Responds well to questions   Written Communication ·        Writes clearly and informatively ·        Able to read and interpret written information   Quality Management ·        Looks for ways to improve and promote quality ·        Demonstrates accuracy and thoroughness   Business Acumen ·        Understands business implications of decisions ·        Aligns work with strategic goals   Ethics ·        Treats people with respect ·        Keeps commitments ·        Inspires the trust of others ·        Works with integrity and ethically ·        Upholds organizational values   Organizational Support ·        Follows policies and procedures ·        Completes administrative tasks correctly and on time ·        Supports organization's goals and values   Strategic Thinking ·        Develops strategies to achieve organizational goals ·        Understands organization's strengths & weaknesses   Judgment ·        Displays willingness to make decisions ·        Exhibits sound and accurate judgment ·        Supports and explains reasoning for decisions ·        Includes appropriate people in decision-making process ·        Makes timely decisions   Motivation ·        Sets and achieves challenging goals ·        Demonstrates persistence and overcomes obstacles   Planning/Organizing ·        Prioritizes and plans work activities ·        Uses time efficiently ·        Plans for additional resources ·        Sets goals and objectives ·        Organizes or schedules other people and their tasks   Professionalism ·        Approaches others in a tactful manner ·        Reacts well under pressure ·        Treats others with respect and consideration regardless of their status or position ·        Accepts responsibility for own actions ·        Follows through on commitments   Quality ·        Demonstrates accuracy and thoroughness ·        Looks for ways to improve and promote quality ·        Completes work in timely manner   Attendance/Punctuality ·        Is consistently at work and on time ·        Dependability ·        Follows instructions, responds to management direction ·        Takes responsibility for own actions ·        Keeps commitments ·        Commits to long hours of work when necessary to reach goals ·        Innovation Meets challenges with resourcefulness   QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft Office software; including Word, Excel, Email and Scheduling software PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 60 pounds. Employee is required to maintain a valid driver’s license with reliable transportation. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Job Type: Full Time Required education: ·        Associate degree in IT, Computer Science or related field   Required experience: ·        1-3 years of relevant technical experience ·        Customer Service: 1 year (preferred) ·        Types at least 40 wpm ·        Proficient MS Office Experience   Preferred certifications: ·        Windows: 1 year ·        Customer Service: 1 year ·        A+ Certification ·        Network+ ·        Microsoft Certified Professional ·        MCSA ·        MCITP