Application Support Engineer

I’m looking to hire a person to help me organize the things I need to build a touch screen computer table. I also need help building a number of apps to connect the table and several wall mounted touch pads/table speakers.

The Office of Emergency Management (A/DOES/OEM) is the Department of State organization responsible for fulfilling the Department’s responsibilities mandated by Presidential Policy Directive 40 (PPD-40), National Continuity Policy. The Department’s Continuity programs cover the full range of threats to national security that derive from natural disasters, military and terrorist attacks, technological emergencies, or other emergencies. The Continuity Communications Division (A/DOES/OEM/CCD), Office of Emergency Management is responsible for developing emergency and continuity plans and programs and an appropriate state of readiness that prepare the Secretary and the Department to respond to any national security emergency. The scope of this requirement encompasses obtaining Audio Visual (AV), Telecommunications/PBX, and Information Technology (IT) communications systems support and continuity communications services necessary for the design, development, implementation, deployment, operation, and maintenance in support of the Bureau’s continuity-specific hardware and software applications, telecommunications/networking systems, and continuity communications operations. The tasks described below will be performed as a part of a technical team including other contract and government personnel. The objective of this requirement is to provide A/DOES/OEM/CCD with real-time services for the operations, maintenance, testing, and development of Audio Visual (AV), Information Technology (IT), and telecommunications systems, and Security/COMSEC program support for continuity communications operations that enable the Bureau of Administration and A/DOES/OEM/CCD to conduct the Department of State’s domestic emergency continuity mission. Job Duties: Provides both secure and non-secure IT data, voice, and video for the Department as part of the Secure Communications Team. Supports IT and Communications systems for the Department and serves as an on-call 24/7 point of contact for all IT issues relating to maintaining continuity of mission critical operations for the facilities. Navigates through the challenges of working with a dynamic and ever-changing landscape that comes with supporting high level government officials. Assists in managing classified and unclassified IT and communications security resources for the Department and facilitates communication between the Department and other Departments and Agencies. Assists the Government Senior IT Specialist with all Bureau IT resources at the unclassified, SECRET and TOP-SECRET classification levels, installed in the conference rooms, offices, and residences. Guarantees the physical and operational security for the classified video systems and conference rooms. Ensures all security policies and procedures are adhered for the preventions of potential security violations. Assists in the programming, operation, maintenance, testing and connections for all secure IT/communications systems and networks. Serves as a customer service representative for IT issues and provides technical support for project installations, design, maintenance, and testing of IT/data transfer equipment and systems. Assists in the administration, maintenance, tracking, and repair of desktop assets. Assists in the administration, maintenance, tracking, and repair of mobile assets (i.e., smartphones, tablets, laptops, and other mobile devices). Assists in the administration, maintenance, and repair of OEM SharePoint presence/site collection. Assists in the management and operation of the OEM Microsoft Teams sites and WEBEX utilization within CCD. Trains others in subjects related to IT. Develops Standard Operating Procedures (SOPs) for use and operation of IT systems. Performs a wide variety of administrative duties including the preparation of routine correspondence, data retention/security, data classification, and maintenance of electronic repositories for essential records. Works under severe time constraints and must be able to multi-task and work on multiple complex tasks and scenarios concurrently to meet strict deadlines. Operates frequently in high intensity situations under pressure. Requirements Experience as a dynamic, self-motivated individual with experience, knowledge, and skills as a Junior IT Specialist. Working knowledge of Windows, Microsoft Office and other Personal Computer based applications that may be used in all aspects of the position. Strong communication skills (verbal and written), tact, services, and teamwork are critical. The position is part of a team within a matrixed organization. Ability to prioritize and execute tasks in a high-pressure environment. Skilled in the transmission, broadcasting, switching, control, and operation of various IT/communications systems. Knowledge of information security and physical security programs to safeguard, control, and regulate access to classified U.S. national security and cryptographic information. Associate degree is preferred, with at least 2 years general IT experience. Familiarization with networking related to IT infrastructure concepts, principles, and practices is preferred. Knowledge of cloud computing environments, local and wide area networking, and procedures used by federal private industry organizations. Knowledge of Video Teleconferencing systems is desirable. Must be able to follow established policies and regulations with exact precision and attention to detail. Must be able to develop and maintain productive working relationships with colleagues both internal and external to the Department. Must be in good health to deal with long hours occasionally needed in emergency situations. Top-Secret clearance, with the ability to acquire Sensitive Compartmented Information (SCI) access Occasional travel to support remote locations throughout the country, as needed, may be required. Other Duties:   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

As a knowledgeable and confident Enterprise Technical Support I, you focus on enhancing and simplifying the client experience. With a positive and patient attitude, you provide frontline assistance from their 24/7 operations center to business clients who subscribe to their voice, video, data and managed services. If this is something you would like to use to start your IT career then we can help. Cybersecurity, IT and Project Management training/certification scholarships with Fast-Tracked job placement are available through the U.S. Department of Labor. We have experts on staff who can walk you through the process. Grants and scholarships are available for individuals who are unemployed or underemployed as well as those who need to update their skills in high demand/high wage occupations to re-enter or advance in the workforce. If you are interested in beginning your Cybersecurity career and certification at NO COST, click on the link below. One of our student advisors will reach out to you shortly! https://yourit.lpages.co/tampa/

Title: Service Desk Technician Location: Cherry Hill, NJ Job Type: 3-6 Months Contract to Hire Responsibilities: The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients. Windows Server Management Network Management Customer Support o Administration of Windows servers in SMB environments o Batch and PowerShell scripting o Server deployments and migrations o Group Policy creation and maintenance o Make recommendations for hardware and software upgrades o Configuration and deployment of SMB class routers, switches, and access points o Configuration and troubleshooting of site-to-site VPN connections o Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems o Make recommendations for hardware and software upgrades o Provide remote support for desktops, laptops, printers, servers and other computer related devices o Provide on-site support at client locations o Troubleshoot hardware and software problems in Windows and Mac environments o Participate on an on-call schedule o Perform other duties and responsibilities as assigned by the MSP Manager Required Skills: Must exhibit a clear, friendly, professional phone manner. Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users. Able to handle multiple projects and assignments with attention to detail. Microsoft Windows Operating Systems (Desktop and Server) VMWare and Hyper-V installation, configuration, and management Active Directory, Group Policy, Mac OSX, SMB Routers (Sonicwall, Watchguard, FortiNet). Basic Batch and PowerShell scripting Microsoft Office 365 management Must have transportation Must be able to physically lift and move computer equipment

Now currently placing for: IT Install Technician L1 Associate Technical Support Specialist (Bilingual) Jr. Cyber Hero Technical Support Expert Operations Technical Specialist Associate IT Project Manager All require IT Certifications and some require a 4 year degree. PLEASE READ: If you have a resume with IT Certifications or Project Management certifications just reply to this ad, if you need to be certified or are new to IT click on the link and fill out the form. Our most recent placements/hires in July 2025: Several IT Specialist $37,000 - $52,000 IT Analyst $90,000 Technical Project Manager $65,000 Product Support Analyst $73,000 Network Engineer $98,000 ** We have received numerous resumes that are missing the required certifications. If your resume does not meet our requirements or you fill out the form below, you are agreeing to be contacted by our training partner for free training preparing for a similar job. https://yourit.lpages.co/psco/

Role: Data Center Technician Location: Douglasville, GA - Onsite Position Type: Contract Job Description: What You'll Be Working On- • Supporting data center engineers with on-site physical deployments • Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers • Replacement of server components such as CPU, RAM, drives and boards • Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors. • Work through assigned tickets and work requests effectively, performs basic diagnosis and repairs to hardware in line with internal SLAs • Assists data center engineers in debugging network, hardware, and Linux OS-related issues • Assists with asset management, tracks and monitors data center hardware and component inventory What We’ll Expect From You- • Hands-on experience with servers, hardware, and networking is preferred but not essential • Passionate about data center hardware and infrastructure • Interest in networking, hardware, and Linux OS • Excellent verbal and written communication skills, collaborative nature, and a friendly can-do attitude • Can perform a basic level of troubleshooting preferred but not essential • A strong desire and aptitude for solving problems • A valid driver’s license (must be comfortable with driving) • Willing to receive guidance from senior engineers and technicians • Ability to logically analyze and solve problems • Ability to be on your feet all-day • Ability to lift objects up to 50 lbs • Ability to be on-call outside of business hours for escalations as needed Thanks & Regards Rupesh Kumar Gupta Sr. IT Recruiter