Sr IT Support Analyst | Wayne, PA | Rate Open

Advance or start a new career in as little as 3 months. Unless you have the required certifications you will more than likely start in a $20/hr position. If you have a resume and are having a difficult time getting into IT or Project Management just reply to this ad, if you need to be certified or are new to IT click on the link and fill out the form. https://yourit.lpages.co/daytona/ Our most recent placements/hires in June 2025: Cyber System Administrator - $100,000 Information Security Analyst - $75,000 Help Desk Tier 1 - $47,000 PC Technician - $40,000

As a Technical Support Advisor you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with their telemedicine offering. As a Technical Support advisor, you will ensure that our customers successfully connect to their patients through the eVisit platform. To enable this, you will be responsible for reviewing, analyzing, and monitoring audio/video connectivity and network performance data, and intervening in real-time to resolve technical issues.  The Advisor should be able to provide prompt, reliable, and accurate information to internal and external customers. They should maintain effective communications during telephone, email, and live chat conversations by adjusting to the pace and technical level of the customer. The Advisor will be responsible for ensuring total issue resolution in a timely manner, while maintaining the highest level of support quality possible for each individual situation. In addition, you'll need to collaborate with multiple departments to ensure product reliability and stability and innovate business practices that strengthen our quality assurance and issue resolution processes. You will also track and report metrics, adjusting strategy and tactics based on your analysis of outcomes.  Requirements Manage support ticket systems, ensuring that eVisit customers do not have any technical obstacles or blockers Manage customer business relationships by solving technical issues and escalating tickets accordingly Answer customer phone calls and respond to email and live chat communications to resolve common technical issues, business questions, and other concerns Identify, Validate, and Escalate potential bugs in the eVisit software Work cross-functionally to troubleshoot, escalate, and resolve technical issues, including managing cross-functional efforts for escalated issues and customer requests Engage customers to ensure successful use of the eVisit platform Provide first-line support and investigations of product and integrations issues, internal and external Master multiple customer and internal workflows Lead and assist with various Customer Success projects Minimum Qualifications: Excellent written and verbal communication skills 1 year of experience in a Technical Support role Advanced analytical and problem-solving skills Ability to analyze complex sets of data Ability to handle multiple tasks, set priorities, and meet deadlines Strong interpersonal and relationship-building skills Strong note-taking and documentation skills Self-starter and detail-oriented Ability to quickly learn new products Benefits Competitive salary Great benefits package including medical, dental, vision, HSA & FSA plans 401(k) Generous PTO plan, plus 12 paid national holidays Fun, collaborative environment where the company is working to define the future of telemedicine Excellent opportunity for professional growth

We are looking for reliable person with dependable transportation to get to jobs or to shop. Must be knowledgeable in forming footers pouring concrete/finishing we are drug-free workplace. We do Concrete and Aluminum work and home improvements. Pay is based on reliability and experience. Transportation is a must. Dress attire must have adequate footwear meaning shoes or boots no flip-flops or slides, pants or shorts and if work out you will be required to wear company shirts.

Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job Responsibilities: Respond to incoming support requests in a timely and courteous manner. Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. Document and track all support requests in a helpdesk ticketing system. Escalate complex issues to higher-level support staff as needed. Install, configure, and maintain software applications and operating systems. Perform regular maintenance tasks on hardware and software systems. Provide end-user training on software applications and systems. Communicate technical information to non-technical users in a clear and concise manner. Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. Other duties as assigned. Education, Licensure & Certifications: Bachelor's degree in computer science or related field preferred. CompTIA A+ certification or equivalent experience required. Experience: 2+ years experience working in a helpdesk or technical support role. Tier 2 experience preferred. Benefits If Interested please send your updated resume to : rehana.j@two95intl.comand include your rate/Salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest.

PC / AV Support Technician - Builds / Repairs Computer Systems - Loads / Configures Software - Builds / Repairs AV Systems - Provides Mobility Support to Cellular Devices - Provides Basic Asset Management Support * Working Hours M-F 8-4:30 * Located in southwest Michigan / On site attendance required / Not a remote position * Full time position with benefits * Must be able to pass a Background Check and Drug Screen * This is an entry level position, minimal experience O.K. / Training will be provided Please forward Resume and Contact Information for consideration

About Us  CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.    The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.  Responsibilities  1. Technical Support and Troubleshooting   Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.   2. Device Management and Maintenance   Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.   3. User Account and Access Management   Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.   4. Software Installation and Update Management   Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.   5. Network Support and Security Protection   Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.   6. Email Security and Anti-Phishing Measures   Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.   7. Data Backup and Recovery   Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.   8. Information Security Compliance and Training   Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.   9. Support IT Projects and Technology Deployment   Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.   10. Documentation and Reporting   Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.  Requirements Bachelor’s degree in information technology or computer science.  Proven work experience as a technical support engineer.  Knowledge of web services, API, and IP-based protocols.  Industry knowledge and/or experience relating to AI Knowledge of computer hardware and networking systems.  Good time management skills.  Good interpersonal skills.  Ability to troubleshoot complex hardware and software issues.  Excellent written and verbal communication skills.  Benefits Medical Insurance  Retirement Plan  Paid Time-Off  Opportunities for professional development and career advancement