Customer Service Representative (Navajo)

Position Summary We are seeking a highly skilled and reliable Maintenance & Construction Supervisor to oversee all property maintenance, small construction projects, and repairs for our managed buildings in Westchester County and the Bronx. This is a hands-on leadership role responsible for supervising two skilled laborers, coordinating outside vendors, and ensuring all work is completed on time, within budget, and to the highest standard. A company work truck is provided. Key Responsibilities Supervise and Lead Crew: Direct daily activities of two skilled laborers, assign tasks, and ensure quality and safety standards are met. Plan & Execute Jobs: Perform and oversee general repairs, carpentry, drywall, painting, plumbing, light electrical, and other building maintenance tasks. Work Order Management: Open, track, and close work orders; record labor hours, materials used, and submit reports to the billing department. Vendor Coordination: Schedule and oversee outside contractors for specialized work when necessary. Resident Interaction: Communicate with tenants and owners in both English and Spanish regarding maintenance work and scheduling. Vehicle & Equipment Oversight: Safely operate and maintain the company truck; manage tools, supplies, and job site materials. Compliance & Safety: Ensure all work is performed according to building codes, OSHA standards, and company safety protocols. Qualifications Experience: Minimum 5 years in property maintenance, construction, or related trades; at least 1–2 years in a supervisory role. Bilingual: Fluent in Spanish and English (required). Skills: Proficient in general building trades (plumbing, electrical, carpentry, painting, etc.). Technology: Able to use smartphones/computers for work order entry, photo documentation, and email. Experience with property management software is a plus. Licensing: Valid driver’s license and clean driving record. Physical: Able to lift 50 lbs, climb ladders, and work in various weather conditions. Compensation & Benefits Competitive salary based on experience Full-time, W-2 employment Paid time off and holidays Company work truck and tools provided Opportunity to work with a growing property management company

About the Role We’re looking for a Customer Support Associate who loves helping users solve problems. You’ll lead product support, as well as working closely with our awesome team of Customer Success Managers (CSMs) to deliver a world class customer experience on the frontline as well as behind the scenes, as we expand our in-house operations. This is a high-impact role in a fast paced SaaS environment where you’ll combine technical know-how, customer empathy, communication skills, and a relentless focus on optimizing processes to help our users get the most from our platform, ultimately empowering more independent and mature usage that drives more value for the customer. What You’ll Do Product support: smart ticket triage, troubleshooting and escalation Resolve customer support tickets in a timely, empathetic, and technically accurate way. Conduct live troubleshooting calls to support users, ranging from onboarding and how-to product guidance, to more complex technical issues such as integrations and APIs. Oversee the support workflow between outsourced agents and Engineering, acting as the first point of escalation for agent queries and driving process improvements. Identify and escalate bugs, usability issues, and feature requests to Product and Engineering, clearly articulating user impact and opportunities for improvement. Coach support agents and set the standard on best practices to enhance their knowledge, problem-solving skills and customer communication. Proactively reach out to client and law firm users to offer best practice guidance and ensure successful onboarding. Strategic support of Customer Success Managers in key phases of the customer journey (onboarding, renewals, expansion), with activities such as: Onboarding & configuration for new customers Platform training for new users Content and data preparation for key meetings Create engaging enablement content to empower users and your colleagues, ensuring each user enjoys an even better experience than the last. This includes: Knowledge articles, FAQs, videos and internal notes such as new product releases Analyzing support trends to identify opportunities to strengthen our product, streamline processes, and boost users’ confidence. Why You’ll Love It Here Mission-driven team and a platform that solves real customer problems. We’re growing something innovative and different, and it is challenging, fun and rewarding. Opportunities to shape our customer operations and grow with the company. Supportive culture that values feedback, ownership, and autonomy. Requirements What You Bring 2–3+ years at a SaaS company in a product/technical support or customer service/success role. Outstanding communication skills, with the ability to explain new concepts and complex issues in a clear, user-friendly way that empowers users. Hands-on experience supporting customers via email, chat, and video calls. Prioritization skills and the ability to manage multiple requests and focus on what matters most to customers. Comfort and flexibility collaborating cross-functionally with Product, Engineering, Customer Success and Support. A mindset of continuous improvement, always seeking smarter, faster and more effective ways to support users and streamline workflows. A strong technical background with experience in desktop support, supporting users of browser based applications, data collation and analysis and developing end user reports. Nice to Have Troubleshooting skills and familiarity with APIs, integrations, or software workflows. Background in legaltech, fintech, or enterprise SaaS. Experience with products like Zendesk, Slack, Pendo, Jira, Hubspot, as well as Google Slides or Powerpoint. Experience in a startup or scale-up environment, with the adaptability and pace it demands. This is a hybrid role with an expectation of being in the office three days per week. Base salary range for NYC-based applicants: $75,000-85,000. We’re committed to providing transparency in regards to salaries to our applicants. We’re also committed to constantly reviewing our data to ensure our benchmarks are in line with the market, and we’d still love to hear from you if your expectations aren’t in line with the listed range. Please also note these ranges are base salary ranges, and there may be additional compensation elements, such as bonuses, commission, retirement plan contributions, equity, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Wellness Resources

Local insurance office looking for a customer service representative. Establish client relationships and follow up with clients, as needed Support policy holders by responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification Provide prompt, accurate, and friendly customer service. Experience is preferred or will train the right candidate. Perform other related duties as assigned or required Career opportunity for the right individual Bi-lingual Spanish or Russian Required Full and part time available Immediate hire Great work environment.

Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.C. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits. Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquiries. Successful applicants will be energetic, patient, and tech savvy, able to navigate contact center systems and standard office software. We are seeking efficient, effective communicators who pride themselves on daily achievements. Candidates should be able to navigate challenging customer interactions with professionalism and empathy, effectively deescalating situations to reach positive resolutions while maintaining service standards. Responsibilities • Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. • Provide and respond to live contacts in order to give the appropriate response from provided responses and materials. • Assist in identifying multiple questions/concerns/inquiries in email and respond using Government-approved response template language. • Input correct information into the Customer Database, including use of correct grammar and spelling, accurate selection of all appropriate contact subject categories and a maximum of 5 resolutions, and addition of any notes or comments pertinent to the contact and/or contact record. • Provide and transfer any reportable communication to the appropriate department. • Answer customers questions; make referrals: help clarify policies and procedures. • Provide general travel assistance information. • Provide information for filing claims with DHS. • Other duties as assigned Requirements • This position requires US Citizenship. • Must be able to meet all security eligibility requirements • Bachelor of Arts or Science from accredited college or university required • 2 years of customer service experience required Additional Skills Ability to maneuver and use web-based applications; possess excellent verbal and vocal skills, exceptional writing skills and technical acumen. Applicants selected will be subject to a background investigation and need to meet security eligibility requirements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TechOp, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The wage range for this role, including health and welfare benefits, is approximately $47,500-$54,000.

Now hiring for Finish Carpentry Customer Service Field Technician for Residential and Commercial construction work throughout Southern California. Position Available: - Finish Carpentry Customer Service Field Technician - Must have experience in Finish Carpentry and excellent communication and people skills. Position Requirements: -Skilled Finish Carpentry Customer Service Field Technician able to perform a multitude of tasks ranging from exterior and interior door adjustments to re-keying lock cylinders. -Proficient at Finish Carpentry installation of exterior doors, interior doors, baseboard, shelving, residential door hardware, commercial door hardware and weather-strip. -Reliable transportation. -Proper tools in safe working condition. -Must have a great attitude and ability to communicate professionally with clients and homeowners. -Must have excellent problem solving and communication skills. -Must be able to work well with others – Go Team! Benefits: -Competitive Wages -Medical and 401K is available. -Bi-weekly pay – Direct Deposit -PTO and paid holidays available -Typical Hours are M – F 7:00a.m. – 3:30p.m *will vary depending on workload and may include weekends and overtime as needed. Please email resume/contact information. Contact job poster via email if you have additional questions and/or comments NO PHONE CALLS, PLEASE

Yellowstone Life Insurance Agency, LLC, an Integrity Company, is seeking motivated individuals to join our team as Remote Agents. This is an excellent opportunity to work from the comfort of your own home and establish a successful career in the insurance industry. As a Remote Agent at Yellowstone Life Insurance Agency, you will be responsible for providing top-notch customer service to clients, assisting them in finding the right insurance coverage to protect their loved ones and assets. You will have access to our lead platform, which connects you with individuals and families who have shown interest in purchasing life insurance policies. We are looking for self-driven individuals with excellent communication skills and a passion for helping others. If you are motivated, organized, and enjoy working independently, this could be the perfect fit for you. Responsibilities: Build and maintain strong relationships with clients as their primary point of contact for all insurance matters. Evaluate clients' insurance needs through comprehensive interviews and understanding their unique circumstances. Provide personalized insurance recommendations based on clients' specific requirements and financial goals. Educate clients on the different types of life insurance policies and their features, benefits, and limitations. Assist clients in completing insurance applications and gather the necessary documentation. Follow up with clients regularly to review their policies, address any concerns, and make adjustments as needed. Collaborate with insurance carriers and underwriters to negotiate favorable terms for clients' policies. Requirements Excellent interpersonal and communication skills. Strong problem-solving abilities and the capability to analyze complex information. Highly organized with great attention to detail. Self-motivated and able to work independently. A current Life Insurance License is preferred, but we will consider candidates who are willing to obtain the license within a specified timeframe (cost may vary depending on the state).