$20/hour
1510 Pomona Rd, Corona, CA 92880, USA
We are currently seeking a reliable and detail-oriented Customer Service Representative to join our team. This is an hourly position starting from $20 per hour, depending on experience and background. Key Responsibilities: Respond to customer inquiries via phone, email, and/or live chat in a professional and timely manner Assist with order processing, tracking, and returns Maintain accurate customer records and update information in the system Work closely with other departments (sales, logistics, warehouse) to resolve customer issues Handle complaints or product/service issues with empathy and efficiency Provide product information and support to customers as needed Ensure a high level of customer satisfaction through excellent service Requirements: Prior customer service experience preferred Excellent communication skills (verbal and written) Strong problem-solving abilities and attention to detail Comfortable using computers, order systems, and email tools Ability to multi-task and work in a fast-paced environment Must have good attendance and be dependable Bilingual skills are a plus but not required If you’re a positive, team-oriented person who enjoys helping others, we’d love to hear from you! Please send your resume to Joy@esportlet.com.