Office Manager – Cannabis Delivery Company (Van Nuys)

Customer Experience Service Manager – Barefoot Sound Location: Barefoot Sound Portland Job Type: Full-time Reports to: CEO & CTO Job Summary Barefoot Sound is seeking an experienced Customer Experience Manager to oversee and manage all aspects of customer support, technical service, and warranty/repair operations. This role is responsible for ensuring high-quality service delivery, maintaining customer satisfaction, and improving internal service processes. The ideal candidate will have a strong technical background in professional audio equipment, excellent problem-solving skills, and experience leading a service team. Key Responsibilities Customer & Technical Support • Manage and respond to customer inquiries, service requests, and technical support issues. • Develop and implement efficient troubleshooting and repair procedures to minimize downtime for customers. • Maintain strong communication with customers regarding service timelines, repairs, and warranty claims. • Experience with Zendesk and Trello Administration is strongly preferred. Service Operations Management • Oversee the repair and warranty process, ensuring timely resolution of issues. • Track and analyze service data to improve response times and service quality. • Manage service inventory, including replacement parts and repair components. • Develop and enforce service policies, ensuring compliance with company and industry standards. Team Leadership & Training • Supervise and support service technicians and customer service representatives. • Provide training and technical resources to internal teams and external service providers. • Work closely with engineering and production teams to provide feedback on recurring product issues. Process Improvement & Documentation • Continuously improve service workflows to increase efficiency and reduce service costs. • Maintain accurate service records, reports, and documentation. • Develop and update service manuals, FAQs, and troubleshooting guides for customers and internal use. Collaboration & Product Feedback • Work with the engineering team to report and analyze recurring product issues. • Provide insights into product reliability and potential areas for improvement. • Support production and quality control teams by relaying service-related data. Qualifications & Requirements • Bachelor’s degree in engineering, electronics, business, or related field preferred • Minimum of 5 years of experience in technical service, customer support, or repair operations, preferably in the pro audio or electronics industry. • Strong leadership skills with experience managing a service department. • Hands-on experience troubleshooting and repairing audio electronics. • Proficiency in soldering through-hole and surface mount components • Excellent customer service and strong communication skills for troubleshooting with clients. Both over the phone and email. • Strong ability to multi-task and prioritize service repairs and requests, integrating occasional VIP cases requiring high prioritization. • Comfortability working in windows terminal / PowerShell for remote firmware updates • Proficiency with service management software and CRM tools. • Strong analytical and problem-solving abilities. • Ability to work collaboratively across departments. • Product QC and testing for replacement parts for completed repairs. Preferred Qualifications • Experience in professional audio, recording studio equipment, or related fields. • Knowledge of electronic circuits, schematics, and test equipment. • Understanding of warranty and service logistics, including international service support. Compensation & Benefits • Competitive salary based on experience. • Health, dental, and vision insurance. • Paid time off and company holidays. • 401(k) retirement plan. • Employee discounts on Barefoot Sound products. How to Apply If you're ready to make your mark in the world of audio engineering and become part of the Barefoot Sound family, please send your resume and a brief cover letter detailing your interest and qualifications. In your cover letter, please include your relevant experience and why you are excited about joining our team.

Banning and Son Inc., a San Diego-based, home remodeling company with over 25 years of experience, is currently seeking a Sales Person with excellent communication and interpersonal skills. We are looking for someone that wants to build a life-long connection with the Banning and Son team. We strive to provide high quality home remodeling services for a variety of local customers. Duties will include meeting with potential clients for remodeling consultations. In order to be successful in this role, you will need to have a deep understanding of home remodeling and design, and also superb organizational skills to track the progress of the projects. Previous experience working in the construction industry or trades is required. Duties and Responsibilities: ● Having consultations and creating estimates for prospective clients. ● Preparing and submitting estimates for prospective clients. ● Visiting clients and conducting in-home consultations. ● Knowledge of in home plumbing, electrical work and layout to conceptualize and communicate the feasibility of their project ● Answering client questions about all things related to remodeling and our processes for completing projects. ● Understanding and promoting the value of Banning and Son Inc, showing our commitment to quality, craftsmanship and customer satisfaction, earning the customers trust and confidence in our company and services. Requirements: ● 2+ years’ experience working in the construction industry, preferably as a skilled laborer or tradesman. ● EXPERIENCE WORKING IN CONSTRUCTION OR TRADES IS A MUST. ● Understanding of the sales process and dynamics. ● A commitment to excellent customer service. ● Excellent written and verbal communication skills. ● Excellent interpersonal skills, including the ability to quickly build rapport and relationships with prospective clients. ● Communicate to prospective clients in a understandable and clear way ● Strong people skills with friendly demeanor ● Strong consultative selling skills, with the ability to identify customer needs and the ability to recommend solutions. ● Self-motivated and driven to achieve and exceed sales targets. ● Experience using computers for a variety of tasks. ● Outstanding organizational skills ● Strong attention to detail. ● Competency in office applications and a Google based environment. Able to work comfortably in a fast-paced environment. Job Type: Full-time Benefits: Here is what we have to offer: ● Competitive Salary and 401K ● Paid, sick, vacation and holidays. ● Medical, Dental and Vision Schedule: Monday through Friday 8:00 am to 4:30 pm No phone calls. Send your resume along with your desired compensation.

Rain Soft the worldwide leader in water treatment since 1953 has 3 immediate opening in our survey department. *Work part or full time with excellent benefits including medical and dental insurance, paid vacation and 401K. • $20 per hour with bonuses can make $25- $30 per hour. • Must be able to pass a background check and have reliable transportation. • Work in the Home Depot closest to home conducting water quality surveys and promoting our brand. • Manager and manager training positions are also available with an excellent growing company. • Call Vickie 858-800-1131 • Check our website: hqwaa.com or RainSoft.com

Local roofing contractor looking for a nice/friendly guy or gal who enjoys talking to people. The job will be focused on knocking doors to set up leads to inspect roofs for hail damage. Flexible hours It is full commission with daily pay ranging from $250-$1000+. Call or text Troy 206-300-3792

Work At Home- hourly pay, virtual agent customer service positions. English and bi- lingual opportunities. Morning, evening, and overnight shifts available. Choose your own schedule, full/part time. Paid training and ongoing support is provided. Multiple positions available and added frequently. Must be 18+, no experience needed, will train. Must be able to pass background check, have up to date computer w/ wired high speed internet. Set your own schedule & control your full/part time career today. Earn as a virtual work from home agent. Please send you name - email - phone number and we will get back to you right away. Phone/Fax 512-778-5202 M-F 8am-6pm 🚫 Please note we are currently Not hiring in California, Colorado, Connecticut, District of Columbia, Illinois, Maryland, Massachusetts, US territories including Puerto Rico and the US Virgin Islands 🚫

Looking for a customer service person for a local Dry Cleaner, looking for someone that can work days between 8am and 6pm Monday to Friday and a Saturday when needed, we want someone that is friendly and likes customer service, must be able to count a register, and be detailed oriented.