Customer Service Representative (Navajo)

We have immediate job openings due to the opening of a new branch, no experience required, but an in-office interview is necessary. Weekly fixed payments. Call: Erick: +1 (347) 277-6770 Maikol: +1 (929) 453-3956

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Personnel required for customer service and sales positions, office located in Manhattan. Weekly pay No English required Contact information: Surley Piedrahita +1 (551) 556-2748 Jaime Rizzo +1 (347) 801-4822

The Inside Customer Service Representative serves as the primary liaison between property owners, sales and construction operations team, ensuring seamless communication throughout the project lifecycle. This role is crucial in delivering exceptional customer experiences while supporting operational efficiency across assigned regional territories.  https://www.reimagineroofing.com/ https://www.youtube.com/@reimagineroofing https://youtu.be/v0CNXnwGQJM?si=KdrTPB3bihcuLiP1 REQUIRED: KEY RESPONSIBILITIES  Pre-Project Communication:  Contact property owners to confirm project details, timeline expectations, and prepare them for upcoming work  Coordinate with field customer service reps and field repair techs to verify scheduling and resource allocation  Document and communicate special requirements or concerns to relevant operational teams  Project Support:  Monitor project progress and provide regular updates to property owners  Facilitate communication between field CSR and customers regarding day-of logistics  Process and relay critical project information to ensure operational continuity  Post-Project Follow-up:  Conduct post-project satisfaction surveys and document feedback  Coordinate warranty-related inquiries and escalate technical issues to appropriate teams  Maintain detailed records of all customer interactions and project outcomes  Quality Assurance:  Document and track all customer interactions in ERP system  Identify trends in customer feedback and provide insights to operations team  Ensure compliance with company communication standards and protocols  Additional Duties As Assigned  Requirements Education: Associates degree preferred; High school diploma with relevant experience required  Experience:  2+ years customer service experience, preferably in construction or home services  Experience with ERP systems and project management tools  Skills:  Excellent verbal and written communication abilities  Strong organization and multi-tasking capabilities  Proficiency in Microsoft Office Suite and CRM or ERP platforms  Benefits Financial & Compensation Benefits: Competitive base salary $45,000 - $50,000 401(k) with company match Direct deposit & biweekly pay Career Growth & Professional Development: Ongoing training & mentorship programs Leadership development opportunities Internal career advancement paths Health & Wellness Benefits: Medical, dental, and vision insurance options Health Savings Account (HSA) or Flexible Spending Account (FSA) Life insurance & disability coverage Work-Life Balance & Time Off: Paid time off (PTO) Paid holidays

Company established in Texas for 24 years and expanding, currently hiring personnel for remote work from home. The job involves making phone calls to Spanish-speaking households to schedule appointments related to improving indoor air, water, and chemical quality in homes that may be affecting families, helping them live a healthier lifestyle. Earnings of $500 to $750 per week BENEFITS: · Flexible schedule · Productivity bonuses · Growth opportunities · Position available for individuals with an ITIN# · English is NOT required REQUIREMENTS: 1. Must live in San Antonio, Texas 2. Must be very friendly and sociable 3. Must have a smartphone with internet access 4. Ability to perform internet searches 5. Availability to work 20–25 hours per week 6. Quiet place at home to make calls Due to the high volume of inquiries, we will not be responding to messages through this page. Please contact us ONLY by phone from Monday to Saturday, 8:30 a.m. to 5:30 p.m., and ask for Gabriela, or send a text message anytime, 24 hours a day: 346-632-0147 Equal Opportunity Employer: We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Career at item –   Join item, the global leader in modular systems for industrial applications. Our award-winning building kit system enhances efficiency, ergonomics, and safety across industries. We empower engineers to push boundaries and bring creative ideas to life with innovative aluminum profile solutions. At item, we inspire limitless possibilities—add your dimension with us! Job Duties: Execute strategies to improve customer service processes. Monitor and analyze customer feedback to identify areas for improvement. Manage all customer touchpoints, including phone, email, and in-person interactions. Ensure consistent and positive customer experiences across all channels. Develop and maintain strong relationships with key clients. Address and resolve customer issues promptly and effectively. Work with a system for tracking and managing customer complaints. Collaborate with other departments to resolve complex issues. Meet key performance indicators (KPIs) for customer service. Prepare regular reports on customer service performance and present findings to senior management. Use data to drive continuous improvement initiatives. Contribute to the development of customer service policies and procedures. Stay updated on industry trends and best practices in customer service. Requirements Proven experience in customer service, B2B environment a plus. Ability to work in a high paced team environment. Continuous improvement focus. Excellent communication and interpersonal skills. Proficiency in CRM software and customer service tools.