Bilingual Customer Service Rep. (7a-3p) and (3p-11p) (Bronx)

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase. Responsibilities: Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience. Evaluate and write up incoming orders and present them to the Processing Department. Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods. Have a basic understanding of company product knowledge to properly address customer questions and concerns. Offer customers alternative products or additional products to boost sales and provide first-class customer service. Provide customer outreach when necessary to relay and evaluate any pending issues. Communicate cross-functionally with processing team/Account Managers to ensure orders are processed accurately inclusive of; price validation, shipping methods/costs, backorders etc. Communicate with account managers to address any customer concerns. Process all paperwork for customer orders/RMAs/backorders etc. Compile pertinent customer data in provided documentation and flag any concerns/patterns to management. Maintain and collect accurate customer data in our ticketing, ERP and CRM platforms Requirements Required Skills/Abilities: Superior verbal and written communication skills. Proficient in Microsoft Office Suite. Ability to multi-task in a demanding environment Organized and meticulous. Strong interpersonal skills. CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED required. A minimum of two year’s related experience Benefits Health Care (Medical, Dental & Vision) 401(k) Plan with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Convenient Location with Free Parking Company Provided Beverages and Snacks Dog Friendly Work Atmosphere Company Gatherings and Events

We are looking for staff for the customer service area. Office located in Manhattan. English is not required. Weekly pay. Contact information: Surley +1 551 556 2748 Jaime +1 347 801 4822

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet’s medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Guide emotional conversations in a calm and peaceful manner Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support in a fast-paced environment. You will utilize various transportation management systems and tools to assist customers with their inquiries and ensure their needs are met efficiently

This remote US-based role of Participant Recruiter is critical to the success of our client’s research studies.  The focus is on recruiting qualified participants while ensuring seamless communication between all parties involved. The recruiter works closely with the Project Manager and other team members to achieve success.   Must be willing to work 11am-7pm EST or 12pm-8pm EST / 8am-4pm PST or 9am-5pm PST.   KEY JOB RESPONSIBILITIES:  Participate in an initial Kick Off call with necessary parties to learn more about the specifics of each study and to take notes regarding the details.  Recruit for multiple qualitative market research studies simultaneously (10-12 projects at a time), ensuring smooth execution of the study within timelines.    Schedule appropriate participants for research studies, meeting or exceeding the recruitment targets and timelines   Provide comprehensive, clear, and timely information to both participants and researchers to ensure a smooth and professional study experience.  Collaborate closely with Project Managers and internal team members to understand study requirements and recruitment goals.  Maintain accurate records of outreach, participant status, and study progress using internal tools or platforms.  Proactively address questions or concerns from participants, ensuring a positive experience and high engagement levels.  Coordinate the delivery of  project deliverables which could include participation in a Kickoff call, recruiting updates, schedule sheets, signed consent forms, technology logistics etc.      Collaborates with internal teams to achieve a successful recruit, continuously monitoring project elements to identify potential roadblocks and manage to resolution.  Includes keeping all informed of the project’s progress and exhibiting effective, timely and detailed communication skills.    Is flexible and adaptable with changes to existing key elements of projects as required by internal teams or the client directly.     Responds quickly to unanticipated or urgent issues and manages to resolution, escalating as appropriate.    Works in accordance with company SOPs.    Requirements CORE COMPETENCIES:  Consistently provides service excellence.   Experience conducting market research, preferably digital.   Excellent communication skills, both written and verbal.  Ability to maintain composure in high pressure and stressful situations.    Ability to multi-task and juggle multiple deadlines at once while working collaboratively with teams in a fast-moving environment.    Strong attention to detail  Must be adaptable; able to work independently and collaboratively.   Ability to problem solve.  Maintain thorough knowledge of Qual Products and services     QUALIFICATIONS: Education:   High School Diploma or equivalent.      Experience:   Prior experience in participant recruitment, customer service, research coordination, or a similar field is preferred.     Computer Skills:   Operating Systems: Windows, macOS  Google Docs/Sheets    Location: Remote Job type: Full-time, non-exempt Compensation Details: Base pay: $17/hr+ based on experience  Benefits: Health, dental, and vision insurance 401(k) with employer match Paid time off and holidays

🌟 YEMENAT – NOW HIRING SERVERS & BUSSERS 🌟 📍 7721 5th Ave, Brooklyn, NY 11209 Join the team behind one of Brooklyn’s rising stars! Yemenat was recently added to the Michelin Guide, recognized for delivering bold, authentic Yemeni cuisine and warm, memorable hospitality. ⸻ We’re hiring: • Servers (Full & Part-Time) • Bussers (Full & Part-Time) ⸻ What We Offer: • Competitive hourly pay + tips • Flexible scheduling • Staff meals & employee discounts • Supportive, respectful team environment • A chance to grow with a Michelin-recognized restaurant ⸻ What We’re Looking For: • Friendly, dependable, and energetic individuals • Previous restaurant experience is a must • Strong communication and teamwork skills • Comfortable working in a fast-paced environment ⸻ Apply Today: 📧 By E-mail 📍 Or stop by in person: 7721 5th Ave, Brooklyn, NY 11209 ✨ Be part of something meaningful — and now Michelin-recognized — from day one.