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Administrative Assistant – Scheduling (Customer Service & Dispatch) (Deerfield Beach)

1011 Lyndhurst H, Deerfield Beach, FL 33442, USA
We're Hiring: Administrative Assistant – Scheduling (Customer Service & Dispatch)
📍 Location: Deerfield Beach, FL| 🕒 Full-Time | 💼 Salary: $48,000 – $54,600/year
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About the Role
We’re looking for a highly organized and proactive Administrative Assistant – Scheduling to join our team! In this full-time role, you'll be at the heart of our daily operations—coordinating schedules, managing dispatches, and ensuring top-notch communication with clients, subcontractors, and internal teams.
You will play a vital role in keeping our service flow smooth and our clients satisfied. If you enjoy staying on top of tasks, being the go-to person for scheduling, and handling customer service with a professional touch — we want to hear from you!
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Key Responsibilities
Scheduling & Dispatch Coordination
• Create job projects based on client requests
• Communicate with Blue Coast Management to coordinate schedules
• Contact clients to schedule jobs, ensuring mutual convenience
• Perform daily client check-ins to identify new job requests
• Liaise with subcontractors to resolve scheduling issues and provide guidance
• Collect and confirm job details: paint specs, material info, access, etc.
• Oversee the scheduling platform(s) and ensure accuracy
• Provide platform training to contractors and clients (e.g., Buildertrend, Connecteam)
Reports & Documentation
• Generate scheduling and client-related reports as needed
• Maintain accurate and up-to-date records of all activities
Administrative & Customer Service Support
• Answer incoming calls promptly and direct inquiries appropriately
• Monitor and respond to emails with professionalism and efficiency
• Follow up with clients and provide status updates
• Reach out to current and prospective clients to introduce our services
• Help maintain a clean and organized office environment
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What We’re Looking For
• Strong organizational and time management skills
• Excellent communication – written and verbal
• Tech-savvy; comfortable using scheduling platforms and learning new tools
• A problem-solver who can handle multiple tasks and adjust to changes
• Experience in customer service, scheduling, or dispatching is a plus
• Positive attitude and willingness to take initiative
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Position Details
• Job Type: Full-Time
• Salary Range: $48,000 – $54,600/year (commensurate with experience)
• Location: Deerfield Beach, FL
• Start Date: ASAP
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How to Apply
Interested candidates, please send your resume and a short cover letter to invoices@bluecoastmultifamily.com. Be sure to include "Administrative Assistant – Scheduling" in the subject line.
$48,000-54,600/year