Customer Service Representative

Immediate opening for a fire extinguisher/fire protection technician performing inspection & maintenance on a variety of fire extinguisher types, as well as installation of new units.  Technicians also provide maintenance & repair of emergency lighting.  All necessary equipment, tools, and training are provided. Ability to communicate properly with customers, provide excellent customer service, and work efficiently from a service vehicle in a pre-arranged route.  This position is based at the corporate office in Westminster, MD, and serves our customers in Maryland & Pennsylvania. This position requires a level of organization, customer service, and the ability to work independently and as a team. Long-term, career-minded individuals encouraged to apply. Ability to work after hours when necessary. Requirements Must be able to walk frequently and climb ladders occasionally Must be able to stretch, bend, and lift up to 50 pounds Must have a valid driver’s license and a safe driving record Must be able to pass a background check and drug test Must have a HS Diploma or equivalent Benefits Drug-free/smoke-free environment Health insurance, dental & vision coverage with employer-paid portion IRA pension plan with 3% employer match Vacation and holiday pay Short-term disability and life insurance provided by the company at the 6-month anniversary Company-provided truck, gas card, uniforms, phone & tablet, all tools, and additional training Work hours 8:00 am – 4:30 pm with some adjustments based on the customer’s request. Salary range:  $18.00 - $21.00/hour depending on experience Increases based on performance and annual reviews

Fairfield Inn & Suites by Marriott hotel located in Mansfield, MA at 50 Reservoir St. is looking for a Part -Time Front Desk Attendant. We want you to join our team at the Fairfield Inn & Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff. If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Fairfield Inn & Suites. This is an exciting opportunity if you are interested in developing your professional skills. Pay: $17 - $18 Per Hour Refer a friend once you join and earn up to $500!!! Responsibilities: Maintain a warm, welcoming and professional demeanor while interacting with all guests. Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. Answer the phone in a professional & helpful manner. Follow procedures on posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable of emergency procedures and Hotel policies. Practice punctuality for scheduled shifts. Shifts 7am-3pm , 3pm-11pm, Weekend Availability Job Types: Part-Time Keywords: Hotel, Hospitality, customer service, receptionist, administrative Requirements Customer Service Experience Hotel Experience is a plus but NOT necessary Attention to detail Reliability Benefits DailyPay - Get Paid Any Day ! 401K Matching Brand Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training

At Solutions iT, we are dedicated to creating a simple and peaceful existence for our clients by blending the human element with industry-leading services. As a Customer Service Representative, you will play a crucial role in our mission to provide an exceptional IT support platform for everyone. We believe that people supporting people is the key to helping our clients live their dream, and we are looking for passionate individuals who share our vision. In this position, you will be the first point of contact for our clients, assisting them with their inquiries, technical issues, and providing ongoing support to ensure their satisfaction. Your excellent communication skills and ability to problem-solve will help us maintain our reputation for outstanding service. Working at Solutions iT means being part of a team that values collaboration, empathy, and a commitment to excellence. If you are someone who enjoys helping others and is eager to make a difference in the world of IT support, we encourage you to apply and join our friendly team. Together, we can make technology work for everyone! Responsibilities Answers all incoming calls within three rings. Provides exceptional phone support to minimize time spent on phone calls, while maximizing the quantity of customers supported. Assists other team members with communications to clients as required. Answers all incoming calls within three rings and creates, triages, and troubleshoots client issues. Provideds a quick-fix phone suppot using our proprietary support tool. Provides in-house support for technicians to assist in troubleshooting and solving issues. Exhibits excellent communication skills, including listening and comprehension, speaking clearly and effectively, expressing ideas and thoughts in verbal and written form, and varying communication style to meet needs. Ensures that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Escalates complex issues to supervisors. Verifies customers' identity and account details for security purposes. Participates in team meetings and training sessions. Performs other duties as assigned. Requirements High school diploma or equivalent; additional education in IT or customer service is a plus. Proven experience in a customer service role, preferably in IT support. Excellent written and verbal communication skills. Strong problem-solving abilities and a keen attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Basic understanding of IT concepts and troubleshooting techniques. Familiarity with CRM systems and customer service software. Benefits Benefits include healthcare with dental and vision, 401k, and paid time off. Starting hourly wage is $22 - $25 depending on experience with lots of opportunity for advancement.

As an Assistant Store Manager at Huk Gear, you will have the opportunity to help lead our store team in delivering exceptional customer experiences while driving store profitability. In this role, you will support the Store Manager in the day-to-day operations, lead by example, and assist in the development of the retail staff. Your ability to motivate and inspire the team, along with your passion for our brand, will be crucial in realizing our store's goals and objectives.   Key Responsibilities: Assist the Store Manager in all aspects of store operations including opening and closing procedures. Lead, train, and mentor team members while fostering a positive work environment. Drive sales through understanding customer needs and providing exceptional service. Maintain visual merchandising standards to provide a welcoming shopping experience. Help manage inventory processes including receiving, stocking, and maintaining the sales floor. Support the execution of marketing strategies and promotional activities. Act as a point of contact on behalf of the Store Manager during their absence. Job Type: Full-time Compensation: $20 to $22 per hour based on relevant experience Schedule: Shifts lasting between 4 to 8 hours Available for both Day and Evening shifts Must be available on weekdays, weekends, and holidays as needed for business operations Requirements Qualifications: High School diploma or equivalent 2-3 years of retail experience, with at least 1 year in a supervisory role Proven ability to drive sales and manage store operations Strong leadership skills with the ability to inspire and motivate a team Excellent communication, interpersonal, and customer service skills Ability to analyze sales and inventory data to make informed decisions Flexible schedule, including availability on weekends, holidays, and evenings Basic computer skills including a working knowledge of Microsoft Office Basic interview skills and enhanced staffing knowledge Ability to lift up to 25 pounds. Benefits ·       401(k) ·       Dental insurance ·       Health insurance ·       Vision insurance ·       Health savings account ·       Employee discount ·       Weekly pay ·       Paid time off ·       Parental leave

About Circles Culture:  The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.    The Greet Hub Onsite Manager is a pivotal role that combines exceptional customer service, leadership, and operational excellence for a leading Hospitality client. As the Onsite Manager, you will oversee the Concierge and Switchboard team, ensuring they provide white-glove service to employees and guests while maintaining professionalism and enthusiasm. This role is highly visible within the onsite operations and plays a critical part in client relations, project management, people management, and communications. You will be responsible for leading a dynamic team while fostering the client relationships, and driving operational excellence between the two by creating and implementing Standard Operating Procedures (SOPs) and supporting facilities requests.  This is a full-time, onsite, Monday-Friday role. Hours are based on availability for on-call coverage, and the salary range for the position is $58,000.00 - $63,000.00 per year. If you are passionate about exceeding customer expectations, leading by example, and creating a positive work environment, we invite you to join our team and make a meaningful impact on our concierge services! Key Responsibilities:   People Management  Provide effective leadership, guidance and motivation to the Concierge team to provide outstanding customer service.  Delegate responsibilities, schedule team members, and monitor their performance.  Supervise daily activities by delegating tasks, scheduling, prioritizing activities, and upholding operating standards.  Maintain a positive and professional team atmosphere.   Handle disciplinary matters according to HR policies and procedures.  Build the biweekly concierge schedule and address onsite coverage gaps by negotiating coverage with the concierge team and personally filling gaps when alternative coverage cannot be secured.  Act as an ambassador of company culture by promoting engagement and encouraging active participation.  Project Management  Collaborate with the team to identify and implement quality improvements.  Ability to manage, delegate assignments and ad-hoc projects as needed.  Initiate and oversee new projects and initiatives related to concierge services.  Ensure monthly goals are met and track and report on events, trends, performance levels and metrics.  Align company service standards to client needs and support projects through successful implementation.  Collaborate with local vendors to expand onsite services for employees.  Client Relations and Communications  Deliver best-in-class customer service in a fast paced, structured environment by providing for employees and guests.  Build and maintain positive relationships with clients, employees, and internal stakeholders.  Address client or guest concerns promptly and professionally.  Communicate essential information from the corporate office to the team.  Maintain a comprehensive understanding of corporate office events and communicate relevant information to the team.  Foster meaningful relationships through informed conversations with employees and guests via in-person interactions, phone calls, and emails.  Implement Standard Operating Procedures (SOPs)  Creating SOPs and providing ongoing training  Train team members on SOPs and ensure compliance.  Deliver and provide new hire and ongoing training to employees  Support achievement of site performance goals in productivity, customer satisfaction, and partnerships.  Supporting Onsite Services  Coordinate facilities requests from employees and guests efficiently.  Warmly greet arriving employees and guests with enthusiasm and professionalism.  Identify problems promptly and take immediate corrective action.  Handle inbound calls from external customers and connect them to the appropriate corporate contact.  Support event setup and breakdown.  Research and assist with personal travel, gift recommendations, event planning, and household service requests.  Other Duties as Assigned    Job Specific Competencies:  Inspire and motivate the team (remote and onsite) to work cohesively.  Communicate clearly in both verbal and written forms.  Provide effective coaching and mentoring skills.  Build professional relationships and maintain a positive image.  Prioritize tasks and manage time effectively.  Resolve conflicts and initiate solutions to improve productivity.  Maintain a consistently approachable and professional image.  Requirements High school diploma or GED required.  3+ years of office administration, luxury hospitality, luxury retail, travel industry or luxury residential concierge experience preferred.  2+ years of people management experience.  Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel.   Knowledge in Kastle is a plus.  Experience in client relations.  Must have reliable transportation.  Benefits Medical, dental, vision insurance starting the first day of the month after hire Long term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Paid time off Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Resource Groups that provide ongoing learning and mentorship opportunities

Resource Innovations is seeking a Customer Service Coordinator to join our growing team in Arizona. We are seeking a highly skilled and motivated Coordinator with a strong background in energy programs, contractor coordination, and customer service to support the delivery of impactful, energy initiatives. As a Solutions Delivery Coordinator, you will help customers save energy and reduce costs by ensuring programs are delivered efficiently, contractors are supported, and customers receive the maximum benefit. This role is critical to maintaining smooth day-to-day operations and meeting program goals and compliance requirements.  Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Maintain electronic and hard copy filing system of applications, rebates and other supporting documents. Communicate effectively as part of team approach with other departments in servicing customers. Data Entry - enter data into various database applications with strong attention to detail and near-perfect accuracy. Provide exceptional customer service and call handling in a customer centric environment. Safeguard confidential customer information. Willing to support any program within the department as assigned. Other duties as assigned. Requirements Must be located in Arizona Must be able to work 8-hour shift as assigned within the hours of 7 am to 6 pm 2+ years previous customer service and data entry experience required Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively Exceptional attention to detail, time management, and organizational skills Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives Able to meet deadlines while adapting to shifting priorities and evolving business needs Experience with various Microsoft programs, including Word, Excel, OneNote and Teams; experience with CRM systems preferred Excellent written and verbal communication skills Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Bachelor’s degree preferred 2+ years of experience in energy efficiency, sustainability, or project coordination preferred Experience working with utility-sponsored rebate or incentive programs is a plus Spanish-speaking bilingual candidates preferred Benefits About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $40,000 - $50,000.  In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location.  We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits.  Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.