Browse
···
Log in / Register

Airport Customer service Operation Supervisor ONT (Ontario)

$21/hour

9678 Foothill Blvd, Rancho Cucamonga, CA 91730, USA

Favourites
Share

Description

We are seeking a reliable, compassionate, and detail-oriented Operation Supervisor to oversee the safe and efficient transport of passengers requiring mobility assistance, while also managing baggage handling and customer service operations. This role is essential to ensuring a positive travel experience for passengers with disabilities or limited mobility, and maintaining operational excellence across multiple service areas. The Supervisor will lead a cross-functional team, coordinate dispatching, uphold compliance with airline and airport standards, and ensure timely service delivery. Strong leadership, communication, and logistical coordination skills are required. Key Responsibilities Supervise wheelchair agents and runners, baggae handlers and all customer service agents tasks for airline partners; ensuring timely and courteous assistance to passengers and airlines. Assign daily shifts, monitor attendance, and adjust coverage based on flight schedules and passenger needs. Coordinate with airline representatives and gate agents to ensure smooth boarding and deplaning for assisted passengers. Coordinate daily staffing, dispatching, and shift coverage based on flight schedules and passenger volume. Maintain accurate logs of wheelchair services provided, including incident reports and dispatch records. Respond to service delays, escalations, or emergencies with professionalism and urgency. Train new hires and provide ongoing coaching to maintain service quality and regulatory compliance. Enforce safety protocols, grooming standards, and ADA compliance across the team. Track service metrics and report performance to station leadership. Maintain accurate documentation of services rendered, including wheelchair dispatch logs Communicate effectively with airport authorities, airline staff, and internal teams to resolve operational challenges. Promote a respectful and inclusive environment for passengers and staff alike. Qualifications & Skills Minimum 1 year of supervisory experience in a customer service or aviation-related role. Prior experience in wheelchair assistance, baggage handling, or airport operations. Strong verbal and written communication skills. Ability to manage logistics and dispatch in a fast-paced high volume environment. Knowledge of ADA regulations and Air Carrier Access Act compliance. proficiency in Microsoft Office and dispatch/scheduling systems. Flexible availability, including weekends and holidays and varied shifts. Physical ability to walk long distances, push wheelchairs, and assist passengers safely. Lift up to 80 lbs Additional Information This role is vital to ensuring dignity, safety, and comfort for passengers requiring mobility assistance. Supervisor must lead by example, uphold service standards, and foster a team culture of empathy and accountability.Responsibilities may evolve based on operational needs. Benefits PTO/sick leave Holiday pay Opportunities for advancement Medical insurance

Source:  craigslist View Original Post

Location
9678 Foothill Blvd, Rancho Cucamonga, CA 91730, USA
Show Map

craigslist

You may also like

Craigslist
Business Development Professional in NYC ( Real Estate-Property Mgmt) (New York, NY)
357A 8th Ave, New York, NY 10001, USA
Kent Services is looking for a Business Development Professional (Real Estate-Property Management) Company Overview: Kent services is a family-owned security, technology and building services firm with a renowned history of delivering unparalleled services through our close to 2,000 employees. We offer an array of services: Security guard, video surveillance/access control and alarm systems technology and hospitality services in residential and commercial buildings. Requirements: We are looking for a driven and results oriented sales professional to join our sales team in New York. The business professional is responsible for generating leads, setting meetings and securing new clients across commercial, residential and government sectors. A sales professional with experience in real estate, property management or a related industry. Identify and target potential new clients, including: property managers, building owners and developers. Develop long-term relationships with key decision-maker to ensure client satisfaction and retention. The position is a hybrid position. Qualifications: Proven ability to develop and close sales opportunities. Strong negotiation and presentation skills. Self-motivated individual with exceptional organizational skills Compensation & commission; Competitive base salary (100,000/year) and commissions (Year 1: 3 %; Year 2: 2%; Year 3: 1%) Benefits: Health Insurance 401(k) with company match. Paid time off SEND your resume to gcuadros@kentservices.com OR TEXT the Talent Manager: Guillermo at 917-318 9228 (Reference:Sales Manager-Business Development) Address: 150 West 28th Street Suite: 1103 New York-NY 10001
$100,000/year
Craigslist
Business Development Professional in NYC ( Real Estate-Property Mgmt) (New York, NY)
357A 8th Ave, New York, NY 10001, USA
Kent Services is looking for a Business Development Professional (Real Estate-Property Management) Company Overview: Kent services is a family-owned security, technology and building services firm with a renowned history of delivering unparalleled services through our close to 2,000 employees. We offer an array of services: Security guard, video surveillance/access control and alarm systems technology and hospitality services in residential and commercial buildings. Requirements: We are looking for a driven and results oriented sales professional to join our sales team in New York. The business professional is responsible for generating leads, setting meetings and securing new clients across commercial, residential buildings industry. A sales professional with experience in real estate, property management or a related industry. Identify and target potential new clients, including: property managers, building owners and developers. Develop long-term relationships with key decision-maker to ensure client satisfaction and retention. The position is a hybrid position. Qualifications: Proven ability to develop and close sales opportunities. Strong negotiation and presentation skills. Self-motivated individual with exceptional organizational skills Compensation & commission; Competitive base salary (100,000/year) and commissions (Year 1: 3 %; Year 2: 2%; Year 3: 1%) Benefits: Health Insurance 401(k) with company match. Paid time off SEND your resume to gcuadros@kentservices.com OR TEXT the Talent Manager: Guillermo at 917-318 9228 (Reference:Sales Manager-Business Development) Address: 150 West 28th Street Suite: 1103 New York-NY 10001
$100,000/year
Craigslist
We Need Virtual Business Advisor (New York. NY)
357A 8th Ave, New York, NY 10001, USA
If you are ready to make your own hours and create financial security for yourself and your family, then you may be our perfect candidate. If this career change is right for you, I can guarantee with 100% certainty that your life will NEVER be the same! WE NEED VIRTUAL BUSINESS ADVISORS! If you have a solid business background and if you are looking for a career change, come join my team as a business advisor and profit advisor. I am looking for someone who is trainable, and who wants to control their time and become financially independent. You may think that this is the wrong time to become a business advisor because of inflation and an economic slowdown. The reverse is true. The current economy has made business advisory services very much in demand and people are realizing that their great jobs are not so safe which is why this opportunity may be right for you. You can select your own compensation model. Model 1 – we provide you the clients and pay you $50 per hour to advise them 4 times per month for 60 minutes per session ($200 per client per month). You must have three (3) years minimum coaching experience for this model. Model 2 – we will set you up in your own home-based advisory practice and you’ll have your own client list. You set your own schedule; no travel - all advisory services are provided online from your home office. You will need a computer, a phone, and a Zoom account. You do not need experience for this model; we will train you. If you want to help businesses recover from the current financial debacle that’s taking place and create more time freedom; and financial security for yourself, click this link https://911profit.com/opportunity and watch a webinar that explains this opportunity in detail. Then, click the link at the end of the video to schedule a 30-minute phone call with me. Please note: This is NOT a salaried position.
$125,000-250,000/year
Craigslist
Security Account manager (Bronx)
1898 Crotona Ave, Bronx, NY 10457, USA
Kings Security Services is the leading security company that provide rewarding career that gives you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. Kings Security Services located in the Bronx is looking to hire an Account Manager. Account Manager Jobs at Kings Security Services are accountable for the day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. As a member of our Account Management Team, you will support our existing clients through best-in-class customer service. You will engage with a wide range of high-end/high-risk clients, that include luxury retail, property management, art galleries and hospitality. You will focus on delivering exceptional service, driving client satisfaction, and identify growth opportunities through consultative engagement. Duties and Responsibilities 50% of your time - Existing Client Sales: 1. Evaluate customer needs and collaborate with team members and management in order to identify proper solutions based on the portfolio of products and services. 2.Collaborate cross-functionally with Sales and Operations teams to deliver tailored solutions and resolve client issues efficiently. 3. Monitor account health and lead quarterly business reviews (QBRs) to demonstrate value and drive retention. 4. Create follow-up tasks, generate proposals and administer all facets of the account and sales process utilizing Salesforce.com and alternate software for efficiency. 5. Identify additional service opportunities, contributing to revenue growth and client success. 6. Supervise a team of field Supervisors, dispatchers and schedulers. 40% of your time: - Relationship Management: 1. Serve as the primary point of contact for enterprise accounts, ensuring consistent communication and proactive support. 2. Propose and negotiate contract extensions, rate adjustments, and revised agreement terms to align with client needs and business objectives. 3. Conduct site visits to client locations across New York city and surrounding metro area. 4. Lead ongoing reviews of client processes and procedures to identify improvement opportunities and ensure operational efficiency. 5. Complete system implementation for client relocations, including on-site surveys, solution design and coordination of set up and client locations. 10% - Escalations and Collections 1. Act as an escalation resource for the Customer Care Team, addressing unresolved client challenges and ensuring timely, effective resolutions to maintain high satisfaction levels. 2. Partner with the Finance Team to conduct account reviews for clients at risk of service suspension, balancing business objectives with client relationship considerations. Requirements: 1. Over 2 years of client-facing relationship management experience, with a background in sales and high-end customer service. 2. Proven ability to negotiate effectively with clients both in person, telephone and virtual platforms ensuring mutually beneficial outcomes. 3. Exceptional communication and interpersonal skills, paired with strong computer proficiency and meticulous attention to detail. 4. Thrives in a fast-paced environment, demonstrating the ability to multitask, think quickly and adapt to evolving challenges throughout the workday. 5. Experienced in engaging with a diverse range of clients, from individual business owners to senior corporate executives. 6. Associate degree preferred or higher is preferred. What's In It for You 1. Competitive compensation and excellent comprehensive benefits package 2. Join a team of experienced, driven professionals who are passionate about what they do. 3. Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement. 4. Vibrant company culture that believes in working hard and celebrating together. 5. Work from our conveniently located office in the heart of the Bronx • Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results Schedule: 1. Position Type Full Time 2. Workdays Available Monday - Friday, Saturday – Sunday - and be available to respond to client needs 24 hours daily Benefit and Perks: 1. Paid 2 weeks’ vacation annually 2. 56 days sick days 3. 2 Personal days 4. 6 Paid holidays 5. Company Paid Index Universal Life Insurance 6. 401(k) Retirement Savings Plan with Employer Match 7. Commuter Benefits 8. Starting Salary $71,999,00/ Year Kings Security Services are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, and sexual orientation, and gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
$71,999/year
Craigslist
Entry Level Account Manager (Midtown)
398 W 44th St, New York, NY 10036, USA
Do you love dealing with people? Passionate about great causes? Love self-development and growth? If so, this is the place for you! NM Group is a marketing company with different clients who hire us to increase their revenue in a specific demographic of consumers. Over the last 5 years, we have worked in various cities (D.C., Atlanta, Dallas) and with various clients, both in the nonprofit and for-profit sector, and are looking to continue to grow our market penetration by adding new clients to our NYC market. The thing that separates NM Group from other companies, is our training. Every candidate that we hire is given extensive, hands-on training, to ensure the results our clients have come to expect are replicated. Account Manager Responsibilities: Face-to-face presentations. Our clients want to be represented by the best and the brightest! Passion and understanding for the cause Product knowledge to answer questions Weekly meetings with out marketing department to report feedback/suggest changes Entering KPI's every night for market research Traveling to potential new markets for expansion opportunities Visiting partnering offices to network and exchange best practices Account Manager Requirements Interpersonal skills (already developed or a desire to develop them) Teamwork (anywhere from 3-10 people per team) Organization Professionalism both in the office and at events 1-2 years either sales/customer service/marketing Leadership experience or qualities The only thing more important to us than our clients is our team. We believe the most effective teams are those with great chemistry. We give each candidate a chance to meet multiple current members of our team to ensure great synergy. Each week we have non-mandatory team-building activities ranging from kickball to wine tasting to karaoke and encourage all members to get involved! If this sounds like an environment you would enjoy, be sure to apply today! We are looking to fill the role within 2-4 weeks.
$700-1,200/week
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.