HVAC Office Manager (petaluma)

The Drain Doctors is a small Snohomish based, family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch role - answering phones, entering customer information, and coordinating and scheduling technicians. The Dispatch center is the central communication link between customers, technicians, and management. The ideal candidate will have extremely strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties: • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications: • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and technicians. • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. • Customer Service: A commitment to providing exceptional customer service and building positive relationships. • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. • High School Diploma or GED required. Job hours are 8am-5pm, Monday through Friday. Job duties will be performed at our new office location in the Clearview area of Snohomish. No remote. Compensation: Salary, DOE. $21+/hr. Health/Vision/Dental, Simple IRA, PTO, Sick Leave. Company Values: We are a Value-based organization. The Drain Doctors is committed to: Transparency, Humility, Integrity, Collaboration and Growth Mindset. HOW TO APPLY: Please reply to this post with letter of interest and resume. www.thedraindoctors.net

A Building Code Consultant works regularly with applicable building codes and standards in both the design and construction fields.  As a member of the Building Code & Life Safety Services group this position will require working collaboratively with other staff to review and interpret the code for the purpose of providing plan review, inspection and general code consultation.  Job duties will include working independently on reviews, participation in internal review meetings and attendance at client and jurisdictional meetings. Direct interaction with clients and participate in business develop activities may be necessary but is not required Responsibilities Perform code reviews, Perform code inspections, Prepare written reports, Provide code opinions based on experience and available resources, Communicate with clients and applicants to facilitate open dialog is necessary to bring code comments to resolution, Prepare proposals and assist in business development, Prepare and present presentations on code related topics, Perform reviews and quality control on deliverables. Requirements Bachelor’s degree in architecture, engineering or science fields is preferred. 2+ years of experience in architecture, engineering or municipal code enforcement. NYS Code Enforcement Certification is preferred. ICC Certifications are preferred. Physical Requirements: Travel to and from job sites Work in construction environment Standing for long periods of times Walking short/long distances Salary Range: ($30 - $40/hr.) The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Benefits Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. Flexible Work Schedule Health/Dental Insurance 401k Plan with Employer Match Short & Long Term Disability Profit Sharing Paid Time Off Leadership Development Program Fitness Reimbursement Tuition Reimbursement Referral Bonus Program Wellness Program Team Building Events Community Service Events Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.

Fulfillment Supervisor Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.  In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and Arizona, we deliver an elevated experience to local gaming communities. Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world. Our Perks: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays, and employee discounts. We support work life balance. Role: The Fulfillment Supervisor is responsible for overseeing and coordinating daily Fulfillment Operations including Production, Shipping and Pendings, while managing a team of direct reports who may work across various workflows. This role ensures the successful execution of Fulfillment-related tasks by holding team members accountable for their performance. This includes direct reports, whether they are working in the supervisor’s workflow or temporarily assigned to other workflows, as well as individuals assigned to the supervisor’s workflow who are not their direct reports. The Fulfillment Supervisor is responsible for maintaining performance standards and driving results across all assigned areas of responsibility. The Fulfillment Supervisor is responsible for meeting goals in normal operations, as well as participating in and delegating labor to special projects. This people-first position has a focus on building a workplace for continual improvement, both for our employees and our processes. Provide guidance, feedback, and support to Operations Specialists, fostering a positive and productive work environment. Maintain team morale and hold direct reports accountable for their performance, whether they are working within the inventory workflow or other areas. Provide Feedback about an employee’s performance to their direct supervisor. Ensure the consistency and accuracy of inventory operations by monitoring workflows, tracking labor, and meeting team-based SLAs and inventory goals. Train and mentor employees on inventory processes, identify opportunities for workflow improvements, and create performance development plans to enhance individual and team efficiency. Manage timecards in ADP Workforce Now, handle PTO and scheduling requests, and ensure compliance with company policies and collective bargaining agreements. Work closely with leadership from other workflows to align goals, improve consistency, and create synergy across Card Operations. Engage in disciplinary conversations when necessary and implement corrective actions to address performance issues. Participate in the hiring process by conducting interviews and providing recommendations for applicants. Delegate labor and participate in special projects to support organizational initiatives and drive operational improvements. Additional duties and responsibilities as assigned. Qualifications: Associate degree or 2-years equivalent work experience Prior supervisory responsibilities for a team of at least 5 Full Time Employees (FTE) Possess a strong attention to deal, especially with visual acuity Ability to consistently work in a repetitive environment Proficiency in Microsoft Office Suite Proven ability to provide feedback both in the moment and in regular performance reviews Demonstrated bias for action, especially when dealing with ambiguity Professional Development and Management experience a plus Knowledge of Magic: The Gathering editions and player base Physical Requirements: Manual dexterity with constant fine finger manipulation. The capacity to stand and work on hard surfaces for extended periods, up to 8 hours per day. Frequent wrist flexion/extension in repetitive motions. Occasional squatting, kneeling, bending, stooping, reaching, twisting at waist may be required. Capability to lift up to 50 lbs. occasionally. Location / Work Schedule: Monroe, WA PM Shift (3:00 PM-11:30 PM) Job Type / Pay Rate: Full Time, scheduled 40 hours per work week, set shift with two consecutive days off. Non-exempt/Hourly: From $26.60 per hour, and $27.53 per hour upon completion of training and meeting expectations. Full Pay Range: $26.60 per hour - $29.21 per hour based on proficiency. Overtime required, particularly for product releases and after-mail holidays. Benefits: Paid Time Off: 5 weeks accrued per year, 8 Company Holidays Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance Retirement: 401(k) with 4% Safe Harbor match, no vesting period Employee Stock Ownership Plan Flexible Spending Accounts & Health Savings Accounts Pre-Tax Commuter Benefits Supplemental Life and AD&D Insurance Accident, Critical Illness & Hospital Confinement Plans Employee Assistance Program Employee Discount Equal Opportunity Employment: We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. PI278276498 Apply

Visit.org is seeking a skilled and driven Customer Success Manager for our Enterprise Accounts to join our dynamic remote team. This role is crucial for maintaining and expanding our relationships with our largest and most strategic corporate partners. As the primary point of contact and advocate, the CSM will be responsible for ensuring the full utilization of our services, maximizing participant engagement, overseeing quality assurance at the contract level, providing expert social impact advisory, and taking an active role in collaboration with Sales, in the renewal process for enterprise portfolios. The ideal candidate will bring a strategic vision, a deep passion for our mission, and the agility required to thrive in a fast-paced, start-up tech environment. What Motivates Us There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it.  We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities.    When You Join the Team You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together.  You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world. About Visit.org: Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities:  Strategically manage and nurture enterprise accounts to drive account growth and increase service utilization. Develop tailored account plans that ensure client goals and ROI metrics are achieved, aligning with Visit.org’s capabilities. This includes supporting and/or leading the planning and execution of offsite meetings with clients to deepen understanding of their needs, co-create enhanced value, and strengthen strategic relationships. Actively support the Sales team with client renewals and negotiations, ensuring high retention rates and minimizing churn within enterprise accounts. Build and maintain strong, executive-level relationships with key stakeholders within each client organization, becoming a trusted advisor on social impact and partnership. Deliver customized consultations and presentations demonstrating the ongoing value of Visit.org’s offerings to client objectives. Proactively identify and resolve issues that arise within enterprise accounts, ensuring a high level of client satisfaction and service delivery. Collaborate with Supply, Content, Sales, Marketing, Events, and Product teams to communicate client needs and align on cross-functional initiatives that enhance product functionality, service delivery, and client satisfaction. Champion client needs internally to ensure that all client deliverables are met with a standard of excellence, advocating for product enhancements when necessary to serve enterprise needs. Contribute to the development of best practices, operational procedures, and strategic initiatives that enhance the overall effectiveness and scalability of the Customer Success team. Requirements 2+ years of experience in Customer Success, Account Management, Sales, Partnerships, or another client-facing, quota-responsible role Experience working in a fast-paced startup environment, particularly enterprise SaaS Fluency in demonstrating value through customer stories, data, and unique insights Strong organizational skills and the ability to create structure in ambiguous situations Detail-oriented while maintaining the ability to drive towards overarching goals Ability to learn quickly and grasp different processes and/or systems Excellent written, verbal, and presentation communication and interpersonal skills A team player who can foster relationships and communicate effectively across departments Competence using sales management and internal communication tools, including Salesforce, Gong, Slack, Monday.com, and others A genuine desire to satisfy the needs of our clients Passion for our mission and the desire to make an impact in the world through technology Benefits How we care Health, Dental, Vision Unlimited PTO + Holiday + Birthday off!  Unlimited Social Impact Time Off (SITO)! Competitive salary Mission-aligned company events/volunteering Inclusive, exciting start-up culture Accelerated career & personal growth Culture Club and more! Salary range is $75,000  to  $100,000 DOE + OTE; however, base pay may vary depending on job-related knowledge, skills, and experience. A range of benefits may include equity, healthcare benefits, and paid time off may be provided as part of the compensation package. 

Project Coordinator / Project Engineer - Estimating, Full Time (San Diego) Compensation: $65,000 - $90,000 / Annual Salary + Plus Benefits, DOE Successful San Diego Striping & Pavement Marking Contractor is willing to pay top dollar for a highly qualified Professional! Candidate must pay attention to detail, and follow through with customer needs. We are looking for a dedicated team player with the ability to prioritize tasks and direct their time efficiently. Must be able to attend meetings, understand job specifications, send submittals, work on takeoffs, and coordinate schedules. Key Responsibilities: Assist Project Manager / Estimators Maintain spreadsheets Send Submittals Assist with Ordering Materials Manage documentation on Change Orders, RFI’s, and Purchase Orders Qualifications: Must have a minimum of 2 years construction experience. Able to read plans and understand project requirements and specifications. Strong computer skills with proficiency in Excel, Word, and Outlook Effective analytical and problem solving ability is a must. Our Ideal Candidate Has: Previous Estimating / Project Management Experience Previous Striping Experience Construction Experience Requirements: HS Diploma or equivalent, (some College preferred) Valid CA Driver’s License Ability to Pass a Background Check and Drug Test for School /Airport / Military Base Clearance EOE: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet.

Assists in managing Architecture team members and assists in managing project deliverables and schedules. Assists in development conceptual, schematic design development and construction document design packages Develops, modifies and reviews construction documents. Coordinates with and advises client throughout the Design and Construction phase of the project. Researches and specifies building materials, systems, and products. Research codes and verifies code compliance. Provides Architecture Department construction contract administration. Oversees and assists the management of the construction administration phase. Performs shop drawing and submittal reviews. Directs construction administration activities on projects. Monitors project for construction document compliance. Takes an active role in new business development; markets Galloway’s capabilities to establish new clients and enhance relationships with existing clients. You will love our Full-Spectrum Approach™! It provides our team with a deeper understanding and appreciation for all aspects of the development process. Across all 11 in-house disciplines, each team brings a multidisciplinary mindset to every project every single day. Requirements Bachelors in Architecture or Environmental Design, or equivalent work experience. Experience in large-scale multifamily and mixed-use projects Typically, 8-10 years of experience in the Architecture field In depth understanding of building systems and design, as well as the construction projects, schedules, and budgets. Knowledge of codes, standards, and permitting and certification processes for building design projects. Understands basic tenants of various engineering reports associated with project construction. Can review construction pay applications, change orders, requests for information, and other construction-related documentation. Mentoring and training less tenured staff. Possesses detailed knowledge in various agencies and disciplines involved in the construction process; integrates and coordinates all parties for successful completion of construction projects. Is proficient in Revit, AutoCAD, Adobe Acrobat, Adobe Reader, Adobe Photoshop, Google SketchUp, COMcheck-EZ, and Microsoft Project. Benefits The estimated starting base salary for this role is $85,000-$110,000. Collaboration, people, and community are highly regarded values at Galloway. We continually strive to provide an exceptional environment that fosters our purpose of "enriching people's passions." Through our training opportunities, Associate Program, and culture of "promote from within," your growth potential has no limit. We want you to bring your entrepreneurial spirit, work ethic, and unique skillset to our team. We are proud of the many awards we have received that reflect our focus on great teams, quality of services, and continued growth. As a people-focused company our employee benefits are 100% paid, providing some of the best benefits in the industry. You may also be eligible to receive biannual bonuses and profit sharing. If you require an accommodation, we are happy to discuss this with you. Please contact our People Department: People@GallowayUS.com   Applicants must be legally authorized to work for Galloway & Company Inc. in the U.S. without employer sponsorship. We do not sponsor H1-B or any other work visa petitions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities