Dermatology front desk manager

Job Type: Full-Time Schedule: [ Monday–Friday, 7:45 AM – 4:45 PM] Salary: $18-35/hour based on experience with cosmetic incentives ⸻ About Us: We are a well-established, patient-focused medical practice with two dedicated physicians providing high-quality care in a supportive and professional environment. We are currently seeking an experienced and organized Front Desk Manager to lead our front office operations and ensure a smooth, welcoming experience for all patients. ⸻ Position Overview: The Front Desk Manager will oversee daily front office operations, supervise front desk staff, manage scheduling, and serve as a key point of contact for patients and providers. The ideal candidate is proactive, detail-oriented, and experienced in a medical office setting. ⸻ Key Responsibilities: • Oversee daily front desk operations, ensuring efficiency and professionalism • Supervise, train, and support front desk staff • Manage patient scheduling, check-in/check-out process, and appointment flow • Ensure accurate collection and verification of insurance and patient information • Resolve patient inquiries and concerns with a focus on excellent service • Collaborate with physicians and clinical staff for office coordination • Maintain front office supplies and equipment • Assist with billing support, prior authorizations, and referrals as needed • Uphold HIPAA and patient confidentiality standards at all times ⸻ Qualifications: • 2+ years of experience in a medical office front desk or management role • Strong knowledge of medical terminology, insurance verification, and EMR systems (e.g., Athenahealth, eClinicalWorks, or similar) • Excellent communication, organizational, and interpersonal skills • Ability to multitask and lead in a fast-paced environment • Professional demeanor and a patient-centered mindset • High school diploma or equivalent required; additional healthcare admin training or certifications a plus ⸻ Benefits: • Competitive salary • No nights or weekends • Cosmetic treatments at discounts • Opportunities for professional development • Supportive and collaborative work environment ⸻ To Apply: Please submit your resume and a brief cover letter outlining your qualifications and experience