$60,000-70,000/year
566 DeKalb Ave, Brooklyn, NY 11205, USA
Dino Restaurant, a beloved neighborhood Italian spot in the heart of Fort Greene, is looking for an experienced, proactive and collaborative Front of House Manager to join our team. About the role: The Front of House Manager will be responsible for leading and overseeing our front-of-house staff, ensuring exceptional service, and maintaining a positive work environment. You will manage the host stand/reservations, floor staff, main dining room, private dining room, delivery platforms and guest interactions. You will also take on moderate daily administrative duties such as: payroll entry, inventory, scheduling, hiring, training, staff performance, social media and private event correspondence while ensuring that day-to-day operations run smoothly. Key Responsibilities: -Lead by example to maintain a positive, energetic atmosphere -Manage FOH operations, including the host stand, dining room, delivery, staff and guest interactions -Oversee, train, and develop front-of-house staff, ensuring top-tier service standards. -Handle daily/weekly administrative duties such as scheduling, payroll data entry, floor staff oversight, email correspondence and light inventory -Conduct pre-shift meetings and provide continuous feedback and coaching to the team -Ensure guests have a flawless experience, from table touching to resolving concerns quickly and professionally -Manage and staff on site private events as needed -Collaborate closely with the kitchen and owners to ensure smooth, efficient service -Proactively contribute to the ever-changing needs of the restaurant Qualifications: -Passionate about customer service, food, and hospitality -1+ years of restaurant management experience, 3+ hospitality experience, preferably in a fast-paced environment -Proven leadership, communication skills and a growth mindset -Experience managing a team, conducting training, and fostering a positive work culture -Maintain a calm, professional demeanor while handling stressful situations -Strong organizational skills, with a knack for handling multiple tasks at once -NYC Food Handlers Certificate or willingness to obtain one required -Tips Certified a plus What We Offer: -A supportive and team-oriented work environment with growth potential -5 day work week averaging 40 hours per week w/flexible scheduling -Competitive salary -Bonus potential based on meeting performance goals -Paid time off, paid family leave, paid vacation -Meal stipend and staff discounts How to Apply: Please send your resume and a brief cover letter. We look forward to meeting you!