Client Care Coordinator, Mobile Medication Unit (Bronx)

The Norma bilingual Case Manager is responsible for the operational and case management oversight of the Norma Hotel. The Norma Case Manager, under the direction of RSN’s Executive Director, and Sheenia Branner upholds the organization's mission and values. CASE MANAGEMENT Interested parties should understand diverse populations, including those involved with multiple barriers to reentry, employment, and self-sufficiency. This is a challenging position for someone with experience with data collection, group facilitation, peer-to-peer mentoring, one-on-one case management, and a strong leader with good social skills. Basic computer skills required include Microsoft Excel, Access, PowerPoint, and Word processing software, and an overall understanding of grants budgets. QUALIFICATIONS • 2 years minimum recent experience • CAADE Certified, BA, MSW, LCSW, LPT or substance abuse degree is a plus but not mandatory • Excellent computer skills in Windows, Word, Excel, PowerPoint • Reliable & patient • be able to pass a background check to obtain jail clearance. • Justice Involved must be off paper to be able to obtain jail clearance • Knowledge of cultural competency, bilingual is essential to speak English & Spanish, but exceptions are possible • Ability to work with a diverse group of people • Job Duties: o Receive and track referrals for the Norma Hotel.  Initially, referrals will come from APD or community partners and will be vetted by APD and the City’s Program Manager. o Manage waitlist for the Norma Hotel. o Maintain Norma Hotel Participant files. o Always be polite and reasonable when dealing with participants or colleagues. o Complete and track all Norma Hotel Participants’ permanent housing applications. o Attend all staff housing application workshops hosted by SFAPD or community partners. o Take Participants to CASC/THC housing application workshops for Participants. o Ensure Norma Hotel units are turned over promptly and program occupancy does not drop below 80%. o Update/maintain/manage the APD tracking doc for the Norma Hotel. o Complete Norma Hotel intakes, Assessments, and Participant Agreements with Participants. o Organize and attend all case conferences and behavioral conferences for Participants in the Norma Hotel program. o Coordinate with DPOs (when applicable), and the Participants case manager(s) ensuring the Participant is following her/his reentry/treatment plan. o Conduct weekly room inspections of the Norma Hotel and immediately report Participants with more than 2 bags of belongings, whose rooms do not meet program standards, or any damage to the room discovered during the room inspection. o Ensure clients have the proper linen to move into the Norma Hotel o Participate in the quarterly site inspections of the Norma Hotel with the City’s Program Manager at 2697 Mission Street (Norma Hotel.) o Complete Quarterly/Annual reports for the Norma Hotel. o Write all incident reports within 24 hours. Notify APD, DPOs, and the Participant’s case manager of any issues. o Oversee the work of the Norma Hotel desk clerks, ensuring incident reports are written, tracked, and distributed to APD DPOs, the City’s Program Manager, and the Participant’s case manager. o Work closely with the Norma Hotel Resident Manager ensuring all property management duties such as all plumbing, electrical, structural, heat and appliances work in the rooms and the common areas. Contact RSN’s Executive Director to address repairs immediately. o Ensure Resident Manager and desk clerks keep a log of all incidents that happen during their shifts and review and address all issues, and ensure the Night Watchman/Desk Clerk write incident reports.

You can earn while you learn! Join our team, and we will assist you with the costs of becoming a licensed caregiver. We have positions available at our homes in Bellevue and Kirkland. Please respond to this ad via email if you would like to schedule an interview. Caregivers Needed - $22.00/hr(DOE) + Benefits DAHLIA Living is looking for dedicated and compassionate caregivers to work with our clients in Bellevue and Kirkland! We operate four homes in Eastside King County for adults with developmental disabilities. We are currently hiring multiple full- and part-time positions at each of our programs. Apply now: https://www.dahlialiving.org/work-with-us.html Compensation • $21.00+/hr with no training • $22.00+/hr with license • $22.50+/hr with nurse delegation Minimum Qualifications • Active state license: CNA or HCA (training assistance provided - you can earn while you learn!) • Active Food Handler’s Permit • Ability to lift, move, or assist clients using proper body mechanics • Pass a criminal background and fingerprint check, as required by WA state law • Ability to work in a team environment • Ability to communicate effectively with clients and coworkers Preferred Qualifications • Nurse delegation • At least one (1) year of caregiving experience • Valid Driver’s License, proof of current auto insurance Benefits • Health, Dental, Vision, Life, and EAP • Employee Referral Bonus Program • Employee Recognition Programs • Flexible PTO Policy Responsibilities • Follow individual client care plans • Physical caregiving tasks: transferring, bathing, dressing, toileting, feeding • Assisting clients with daily activities • Housekeeping tasks: meal preparation, laundry, cleaning About DAHLIA Living We provide creative living options, advocate for equal recognition and ensure a quality of life for adults who are differently-abled. With four combined programs, DAHLIA Living is home to 25 adults with developmental disabilities. Our residents are active in their communities and many have jobs or attend camps. They all get to come home at night to their own room in their own home. Our staff encourage each resident to achieve their potential, and we strive to build self-esteem and sense of family for each individual. Visit www.dahlialiving.org to learn more.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Concern Housing is seeking a Program Supervisor to be responsible for the overall supervision and management of program site and is responsible for managing the residence in a manner which promotes client growth, safety, and the effective delivery of rehabilitation services. In addition, the Supervisor is responsible to oversee operations such that they maintain compliance with all program requirements. Position: Program Supervisor Location: Brooklyn, NY (Rochester Ave.) Schedule: Tuesday - Saturday; 10am - 6pm Salary: $68,000/yr. Duties and Responsibilities: - Assist with the supervision and coordination of all direct care services. - Primary responsibility for supervision and training of assigned staff, as well as on-site training and supervision of all program staff. Ensures that program and residence are in compliance with all regulatory guidelines regarding client care, safety and delivery of services. - Responsible for reviewing closed out client charts upon discharge and ensuring that all documentation is complete. - Acts as a liaison with other service providers as well as with community agencies. - Assists with the coordination of staff schedules, including Per Diem staff. - Coordination of house meetings and liaison with Resident Counsel. - Perform periodic staff evaluations; participation in hiring and dismissing of staff. - Participation in weekly supervision meetings with the Program Director. - Responsible for assisting staff and clients with issues related to securing and maintaining entitlement income. - Flexibility in scheduling according to program needs. - Assist Program Director with maintaining program occupancy rates including but not limited to the intake process, collection of supporting documentation and admission process. - Compliance with NYSOMH, LIHTC and AHP regulations, as well as other regulatory requirements. - Weekly supervision with staff including weekly client review and ongoing chart review. - Monitoring client charts for timely submission of paperwork, and qualitative review of progress notes, services plans and reviews, functional assessments and other required documentation. - Periodically fulfill responsibilities of Service Coordinator as assigned and as needed in times of staffing turnover. - Cooperation with the Property Department regarding site maintenance. - Adherence to all policies and procedures as set forth in Concern’s personnel manual. - Crisis Intervention including On-Call Responsibilities. - Remain current with all Agency required compliance documents and trainings. - Other tasks as assigned by Director. Requirements: Master’s Degree in Psychology, Social Work or related mental health field with at least 3 years experience working in a similar setting and/or working with people with mental illnesses. The individual in this position must have good leadership and supervisory skills, good verbal and written communication skills and the ability to make sound judgments regarding client care. Click here to apply: https://www.appone.com/MainInfoReq.asp?R_ID=6929572 Keywords: Program Supervisor, non profit, social services, service coordinator, case manager

Be an Organizer! Working America is seeking passionate and motivated field organizing staff to educate and empower working people to fight for good jobs and a fair economy. At Working America, we fight year-round across the US to hold elected officials accountable to the needs of real people. Join the fight and love your job! Learn organizing techniques from some of the best minds in the country. Mobilize the community to take action on some of the most crucial issues of our day: public education, good jobs, and more! *Working America staff are required to provide proof of full vaccination against COVID-19 except in cases of accommodation as required under ADA or Title VII religious exceptions.* $20/hr with Benefits including paid leave, paid holidays and a health care package. Leadership opportunities available! Monday through Friday FULL TIME! CLICK TO APPLY: https://www.workingamerica.org/canvassjobs Working America does not discriminate against any employee because of their sex,sexual orientation, gender identity, gender expression, race, religion, color, age, disability, or national origin. #field organizing, #progressive, #canvassing, #campaigns, #labor, #Working America, #AFL-CIO, #political, #living wage, #Earned Sick Days, #social justice jobs, #community #outreach, #collective #bargaining, #wage theft, #summer job, #career positions

Job Title: Field Project Coordinator Department: Community Programs of Miami MoCAAD (Student Workshops, Community Screenings, and other In-Person Events) Reports To: Board Chair, Senior Data Scientist Coordinates with: Digital Project Manager Commitment: 10 hours/week to start, with potential to expand to full-time role Rate: $20+ USD per hour (based on experience) Location: Miami, Florida (Hybrid) =•= Role Overview =•= Miami MoCAAD is seeking a proactive, organized, and self-managed Field Project Coordinator to lead the on-the-ground execution of our workshops, screenings, and community engagement events. This role offers more than logistics—it’s a resume-building opportunity to gain hands-on experience at the intersection of art, community, and applied technology. You’ll be part of a fast-growing startup culture, where creativity, adaptability, and innovation are valued. Team members learn skills here that rival those found in Silicon Valley startups—working with applied AI and Machine-Learning (ML) tools, data-driven event operations, and community-centered cultural programming. =•= Why Join Us? =•= Do you thrive in fast-moving, startup-style environments where every day brings new challenges? Do you love seeing your work come to life in real-time—on the ground, with real people, real communities, and real impact? Do you want to grow your skills in event management, applied tech, and cultural programming while building a portfolio that can set you apart in any career? If so, this role is for you. At Miami MoCAAD, you will: → Gain hands-on experience with applied AI/ML and data tools used to shape event experiences. → Work directly with cultural leaders, educators, and tech innovators. → Join a supportive team where part-time today can become full-time tomorrow, based on your performance and our growth. → Be part of a mission-driven organization amplifying the voices of the African diaspora and connecting people and communities through art, culture, and technology. =•= Typical Hours & Availability =•= Workshops and events typically fall within these time windows: Weekdays: Between 2:00 PM – 6:00 PM Saturdays: Between 11:00 AM – 6:00 PM 🕑 Note: Sessions usually last about 2 hours within these time windows, not the full day. For example, a Saturday workshop might run from 2:00–4:00 PM. Applicants should be generally available during these windows to ensure smooth coordination. =•= Key Responsibilities =•= Pre-Event Preparation: Coordinating and confirming schedule of workshops, screenings or other events Coordinate pre-event logistics including community outreach, flyer/poster placement, and equipment checks. Confirm number of rsvp registrations Confirm venue setup requirements, technology needs, and on-site materials. Conduct walkthroughs of the event venue 1–2 days prior to each event to check signage, posters, and setup readiness. Communicate checklist items to assigned team members and ensure all tasks are completed on time. Day-of-Event Management: Arrive early for event setup and walkthrough. Manage check-in process using tools such as Airtable and MoCAAD-provided mobile devices. Ensure checklists and SOPs are followed for event flow, including VR setup, presentations, and community interactions. Coordinate with team members to fill in any gaps and resolve any onsite issues. Capture and upload event documentation including photos, attendance data, and post-event reports. Distribute Digital Operations/Signature ARt Project Brochure and encourage sign ups for the Miami MoCAAD Weekly Artist Feature Post-Event: Ensure all data and media assets are uploaded and organized in Airtable. Promptly provide photos, on-site survey results, and written report on event execution, noting any challenges or opportunities for process improvement, attendance data regarding number of students and parents, and the participating co-leaders Ensure post-event email thank you and survey is sent to attendees and venue representatives. =•= Required Skills & Experience =•= → Proven experience managing logistics for community events, workshops, or screenings. → Strong organizational and project management skills; ability to self-manage without constant supervision. → Experience using digital tools such as Google Workspace (Docs, Sheets), Slack, and Airtable (strongly preferred). → Comfort working with diverse communities and representing Miami MoCAAD in public-facing settings. → Availability for flexible scheduling, especially around key event dates. Note This role will start with a short paid beta project (8–16 hours) to assess fit before onboarding for longer-term work. =•= How to Apply =•= If you're interested in applying, please follow the instructions below: 1) Email us with the subject line: "Application – Field Project Coordinator – [Your Full Name]" 2) In your email, include: → Your updated resume → A 1-2 sentence note about why this opportunity excites you → A 2-minute video introduction (Loom, Google Drive, or YouTube link) briefly sharing your: Experience with field coordination or community logistics Comfort with tools like Airtable or Google Workspace Enthusiasm for working with diverse communities 3) Once we receive your materials, we'll review and reach out if you're selected for the beta test project phase (compensated at $20/hour). 🔴 Deadline to Apply 🔴 September 15, 2025

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/