Administrative Secretary

Patient Care Coordinator Do you love to support a team while helping patients?  This is a growth opportunity for a positive and motivated individual to help our doctor owned general dental practice provide quality comprehensive care to the community.   Our ideal candidate will have excellent communication and organizational skills, as well as a strong knowledge of customer service. The patient care coordinator role will be responsible for scheduling appointments, maintaining patient records, and providing excellent customer service to patients. The successful candidate will be able to work independently and have strong attention to detail, while working well with our lead coordinator and the clinical team.    The hours for this position are Monday to Thursday 7:15 am-5:30pm and Friday mornings 7:15-5:30 as needed for administrative time. Fridays would not exceed once per month.   Responsibilities include: Answering phone calls including scheduling appointments and other patient communication Processing insurance and coordination of benefits Presenting treatment plans, patient billing, and collecting copays Maintain patient records and ensure accuracy of information. Communicate and correspond efficiently and accurately with other dentists and specialists. We look forward to hearing from you! Email your resume or stop in at Karla McDonald, DDS and meet the team!   Job Type: Part Time (With possibility of becoming Full Time) Expected hours: 32 hours per week.   Compensation:  $18-22 per hour based on experience   Benefits: Health Insurance & Dental Benefit Paid time off & Holiday Pay Professional development assistance 401k retirement Healthcare setting: Dental office Schedule: No weekends Ability to commute/relocate: Wisconsin Rapids, WI 54494: Reliably commute or planning to relocate before starting work (Required) Experience: Dental office (Preferred) Work Location: In person Requirements Previous experience in customer service with preference given to those working in dental or the healthcare fields. Benefits Health Insurance, Dental Benefit, 401k Retirement Match, Continuing Education, Holiday Pay, Paid Time Off, and potential for Bonus based on performance

Office Administrator Great opportunity working with a fast-paced finance team. Candidate must have had some experience with booking international and domestic travel. Organizing busy calendars and processing expense reports. We are looking for a candidate ideally with 2 year’s experience working in a corporate office. You will oversee ordering stationary and office supplies working closely with IT team and facilities team. Candidate must like challenges and be able to trouble shoot problems. Strong Microsoft office skills and will need good attention to detail.

** Must be located in California or Oregon At Rely Health, each patient receives a steadfast companion on their healthcare journey. Empowered with technology, our patient care navigators not only ensure high-quality engagements, but also make comprehensive care more cost-effective and accessible for all patients. The Care Advocate guides patients and their families throughout the patient’s care journey  by combining human interaction and technological tools to facilitate a seamless experience during the initial intake process through their journey to and from their appointments.  The Care Advocate helps reduce worry and frustration for patients, families, and caregivers by increasing communication, coordination, and efficiency across the healthcare and transportation system; performs various activities including, but not limited to: assist patients with completing all medical forms for the clinic through the use of technology;  obtain referrals or authorizations; arrange transportation; contact patients prior to appointments as needed to ensure follow-through; document activities of patient advocacy; maintain knowledge of and collaborate with local healthcare-related resources and insurance plans;; and keep patients, their families, and caregivers apprised of care management.  The Care Advocate will be instrumental in helping build the technology platform to support the transitions through the patient’s care journey.   Acting as a personal patient concierge, strong customer service and communication skills are a must and will include heavy use of phone (inbound and outbound), email, and AI chat.   You will be responsible for understanding patient and / or provider requests and connecting the patients to the appropriate resource.   Success in this position is based on results-oriented goals and metrics. Shift Times Available (PT Time Zone): 8:00 a.m. to 4:30 p.m. 10:30 a.m. to 7:00 p.m. Patient Support Center Care Navigation Provide advanced coordination across multiple patient care pathways using tech-enabled workflows Establishes relationships with and serves as primary point of contact for patients and their family or caretaker. Assists patients requiring support with digital forms and surveys, utilizing AI tools to streamline the process. Facilitate patient engagement through proactive outreach and digital communication tools.   Clearly communicates the purposes and services available to patients, family members, and caregivers. Works with the patient to coordinate transportation into or out of a care setting  Maintains frequent contact with client or hospital/clinic leadership to assist with other duties as assigned for participation in client or hospital/clinic initiatives.  Aids in customer service, patient experience by maintaining a non-judgemental, calming presence and relaying feedback or patient issues to appropriate clinical or patient experience staff. Investigate and resolve patient/provider inquiries and concerns in a timely manner. Performs duties in compliance with Health Insurance Portability and Accountability Act (HIPAA) and understands the importance of protecting patient information. Develops expertise in insurance benefits and exclusions related to treatment. Maintains documentation of all client encounters in appropriate software applications or tools; completes reporting requirements according to program standards.  Enter detailed information into company proprietary software while conversing with patients. Fully discloses relevant training, experience, and credentials to ensure patients understand the services the Navigator is qualified to provide and refrains from any activity that could be construed as clinical in nature. Analyze patient data to identify care gaps and initiate outreach based on performance metrics.  Collaborate with AI tools to streamline patient interactions, focusing on higher acuity cases.   Meets key performance indicators including service levels, call volumes, adherence and quality standards. Attends team meetings regularly with active engagement and collaboration. Technology Integration  Test and utilize new tools or product features. Provides constructive, comprehensive, honest feedback regarding product and operational enhancements in a timely matter. Regularly engage with and integrate new technology solutions into the virtual care navigation process to enhance job efficiency and ensure seamless patient experiences. Remain adaptable and responsive to the continuous evolution of healthcare technology solutions, including software updates, new tools and digital communication platforms. Participate in regular training sessions and workshops to ensure proficiency in all adopted technology platforms. Utilize technology platforms to monitor and communicate with patients via education and screening tools, initiate or provide appointment coordination and provide timely reminders. Requirements Minimum Required Qualifications: High school diploma or GED Experience in customer service. Ability to maintain a high level of productivity autonomously Experience working in a call center environment Healthcare Experience  Preferred Qualifications: Caregiver experience. Experience working with individuals within hospitals or public health settings. Experience with underserved populations. Knowledge of Medicare, Medicaid and commercially insured payer common practices and policies Individuals with lived experience. 40+ wpm typing proficiency Experience documenting in electronic health record system or similar Experience using technology, apps, software Competencies (Knowledge/Skills/Abilities): Knowledge of medical terminology. Knowledge of Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) rules and practices.  Working knowledge of computer skills using MacOS systems, the internet, Microsoft Word, Excel, Outlook, Google Workspace tools (e.g., Drive, Docs, Sheets, Slides, Calendar, Meet), video conferencing platforms, and other browser-based tools. Demonstrated strong customer service orientation skills, digital communication (text, email), and telephone etiquette. Ability to communicate effectively and accurately in both verbal and written forms. Ability to remain organized and manage competing priorities. Ability to work within established timeframes as part of a care team or independently. Ability to develop relationships with patients and care team members. Ability to respectfully listen to patient and care team without interruption to understand patient needs, expectations, values, and perspectives; ask appropriate questions to ensure understanding; and respond appropriately. Ability to use logic and reasoning to approach problems and identify alternative solutions. Flexible and creative problem solver. Non-judgmental and energetic. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Working Conditions Work is performed in a remote setting. Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance LT/ST Disability and Life Insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Technology Reimbursement Target Start Date: Rolling start dates beginning mid-October 2025. Location: Remote, CA or OR FLSA Status: Non-Exempt Job Status: Full Time Work Schedule: Monday - Friday 8 hour shifts Vehicle Required: No Amount of Travel Required: None Reports To: Regional Program Manager Compensation: $20-$28/hour. Pay is determined by various factors, including but not limited to job-specific requirements, individual experience, internal pay equity, and organizational needs/budget considerations, all in alignment with our compensation philosophy.

Our client, a global leadership advisory and executive search firm, is seeking a Project Coordinator to join their team. They are looking for an individual who can be flexible, multitask, and prioritize in a fast-paced environment, with strong organization and communication skills. The hours are 8:30am - 5:30pm with some after-hours availability required. This role is onsite 5 days per week in Manhattan. Responsibilities: * Manage heavy scheduling and calendar coordination for clients, candidates, and internal meetings * Coordinate complex domestic and international travel for executive clients and candidates * Proofread, edit, and format client-facing materials including CVs, bios, and pitch presentations * Serve as project manager across executive search engagements, ensuring deadlines and deliverables are met * Maintain and update CRM/database records; run reports and track search progress * Communicate with C-suite executives and board-level clients in a professional, client-facing capacity Qualifications: * 5-7+ years of experience in a fast-paced executive support or project coordination role * Strong organizational skills with the ability to manage shifting priorities and high-volume scheduling * Exceptional writing, proofreading, and communication skills with executive presence * Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) * CRM/database management experience preferred * High emotional intelligence, resilience, and a proactive, solutions-oriented mindset Compensation/Benefits: * Up to $95K base salary + bonus + paid overtime * Generous PTO package * Medical, dental, and vision coverage * 401K with match * Tuition assistance, commuter benefits, and pet insurance Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Brick by Brick Collective supports the Real Estate Industry and is looking for an excellent, self-starting, virtual assistant to join the team who has real estate experience to support a client of ours in Pennsylvania. We’re looking for someone to join us and grow with us as we’re rapidly expanding! Job Responsibilities: Manages projects on behalf of our Real Estate clients, managing and meeting deadlines Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion management, research projects, data entry, and many more different types of projects Professionally communicate with clients and adjust to their changing priorities, needs, and deadlines using their business values and processes as a guiding principle Hours start at 20 hours per week and have potential to grow up to 40 hours per week as we grow. Schedule is flexible and largely weekday-based, with most project turnaround times being 1-2 days. This is a remote position. Requirements Project Manager Qualifications / Skills: Experience working in the Real Estate Industry Strong written and verbal communication skills, with the ability to tailor communication to a variety of styles and client priorities Self-starter attitude; comfortable with an open-ended problem and creating a suggested plan from that Project and process management, managing deadlines and several priorities Critical thinking, if you think a client or project should be focused on something else Strong organizational and analytical skills Benefits Why Join Us? Remote Work: This is a fully remote position within the US, offering flexibility and work-life balance. Flexible Hours: Start at 20 hours per week with the potential to grow. Competitive Pay: Starting at $23/hour, with bonus opportunities of up to $10k annually. Growth Opportunities: Ample potential for career growth and performance bonuses. Brick by Brick Collective is committed to social justice, including LGBTQ rights, women’s rights, and civil rights, and provides services for individuals from a diverse array of races, ethnicities, national origins, sexual orientations, ages, religions, genders, educations, abilities and other identities. We do not tolerate or support discriminatory speech, hate speech, comments or actions against others based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels, or any physical, mental, or emotional abuse.

Top global private equity firm is seeking a Temporary to Permanent Assistant to provide seamless administrative support to Executives on the Capital Solutions team. General hours are 9am-6pm with flexibility for overtime as needed. In office Monday-Thursday with Friday being a remote day; must have flexibility to go in office if needed. Responsibilities: Extensive calendar management including scheduling meetings, communicating details to attendees. This requires exercising a flexible approach to changing schedules and ensuring appointments are met. Prioritize conflicting needs; handle all matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures Screen incoming calls and greet guests in a professional and courteous manner Arrange complex travel plans and compose detailed itineraries, obtain necessary travel documents and visa coordination Schedule and organize conferences and off-sites including all related logistics Prepare and compose letters, memos and routine correspondence. Edit for accuracy and clarity of final copy; proofread for spelling, grammar, format and consistency and make the appropriate changes Allocate and process expenses for executives, including American Express and Out of Pocket expenses using SAP Concur system Use US Mail, FedEx, and other services to send and track priority mail; work with mailroom staff to send packages as needed Provide phone coverage and back up assistance Perform other ad hoc tasks as assigned and required Qualifications: BA/BS degree preferred 5+ years of administrative support experience or training, or equivalent combination of education and experience Ability to thrive in a fast-paced and rigorous work environment; demonstrated ability to prioritize competing priorities and meet deadlines Ability to shift gears independently and demonstrate flexibility in different coverage assignments Demonstrative strong initiative and ownership of responsibilities; take a proactive, positive attitude towards given tasks, plan ahead for potential issues and take appropriate action Exemplary interpersonal skills necessary to handle sensitive and confidential situations; this role continually requires poise, tact and diplomacyin all situations Superb written and verbal communication skills; strong attention to detail when composing and proofing materials required Team-oriented and collaborative attitude is a must Extensive knowledge of Microsoft Outlook and proficient in Excel, Word and PowerPoint Working knowledge of office administrative procedures and operating standard office equipment Experience supporting a group of executives in a corporate environment highly preferred Experience in finance industry is a preferred but not required Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)