Field Support Representative

QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our mission focuses on educating and caring for skin health, ensuring our patients receive the highest standard of skin care. As a Part-Time Front Office Receptionist at our Lupton Dermatology location, you will play a critical role in patient experience, ensuring smooth operations and excellent customer service. This role requires a detail-oriented, friendly individual who thrives in a dynamic health care setting. Job Summary: The Part-Time Front Office Receptionist will be responsible for greeting patients, managing appointment schedules, and ensuring the accurate registration and insurance verification processes. Exceptional customer service is essential, as you will assist patients in navigating their experience at our clinic. You will work under established policies and procedures to contribute to a welcoming and efficient office environment. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, handling inquiries or directing them to appropriate staff. Records patient arrivals and updates patient information in the Practice Management System (EMR). Prepares necessary patient paperwork before appointments. Manages appointment scheduling to optimize flow and maintain patient satisfaction. Contacts patients with no-show appointments to reschedule and documents the process in the system. Communicates effectively with patients to relieve anxiety and provide reassurance. Assists in emergency situations by following established protocols to support distressed patients. Verifies insurance coverage and eligibility, ensuring all financial processes are adhered to. Maintains cleanliness and organization of the front office area. Processes patient co-pays and balances during check-in/out. Upholds patient confidentiality in compliance with health regulations. Performs additional duties as assigned by the Practice Manager. Requirements Minimum Qualifications: High School Diploma required; Associates Degree preferred 1 year of experience in customer service, particularly in a healthcare setting, is preferred Effective communication and interpersonal skills Proficiency with office software and Practice Management Systems (EMR) Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 1 floating holidays each year Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Triosurfaces is looking for qualified experienced CNC SAW Operator to join out team. Trio Surfaces is a Seattle-area company specializing in the fabrication and installation of high-quality custom countertops, shower surrounds, fireplaces, and other surface projects using materials like quartz, granite, marble, and porcelain. Founded by three individuals with extensive experience, the company focuses on precision, craftsmanship, and customer communication, utilizing advanced technology to ensure detailed and beautiful finished surfaces. We are also looking for qualified and experienced installers and helpers. $25-50 Must speak English

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose: to educate, protect, and care for your skin. We strive to provide comprehensive, high-quality skin care solutions, allowing you to achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors, and achieving healthy skin through annual skin exams and dermatologic care. We are committed to expanding access to dermatologic care by providing proven, proactive services while creating a rewarding work environment for our providers and employees. Our competitive compensation and benefits packages complement our positive and supportive workplace culture. Job Type: Full Time Job Summary: The Front Office Receptionist at our Cornelius location will be responsible for executing timely and accurate patient registration within our medical systems. This role involves using medical necessity tools to confirm patient insurance coverage and adhering to established policies and procedures while providing outstanding customer service to physicians, patients, family members, and colleagues. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering inquiries efficiently. Records patient arrivals in the Practice Management System (EMR). Identifies patients using their date of birth and name in the computer system; creates new accounts for new patients. Prepares necessary paperwork and documentation prior to patient appointments. Contacts 'No Show' patients to reschedule and makes requisite updates in the Practice Management System. Enhances patient satisfaction by effectively scheduling appointments and addressing patient queries and anxieties. Assists in emergency situations by responding quickly to patients in distress, utilizing sound judgement. Maintains updated patient information in the Practice Management System (EMR) and collects necessary updates from patients. Verifies patient insurance eligibility and financial status, notifying the Billing Department regarding prior authorizations if required. Ensures cleanliness and organization of the reception area. Processes patient copays and balances during check-in/check-out, ensuring accurate financial records. Maintains confidentiality of personal and financial information, upholding patients’ rights. Adheres to operational policies and procedures while reporting any changes as needed. Contributes to team efforts by accomplishing related responsibilities. Diligently demonstrates exceptional customer service skills. Answers the phone promptly and courteously. Engages professionally with patients, visitors, providers, and team members. Performs other duties as assigned by the Practice Manager or Area Practice Manager. Requirements Minimum Qualifications: High School Diploma required; Associates Degree preferred 1 year of customer service experience in a healthcare office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Triosurfaces is looking for qualified experienced CNC SAW Operator to join out team. Trio Surfaces is a Seattle-area company specializing in the fabrication and installation of high-quality custom countertops, shower surrounds, fireplaces, and other surface projects using materials like quartz, granite, marble, and porcelain. Founded by three individuals with extensive experience, the company focuses on precision, craftsmanship, and customer communication, utilizing advanced technology to ensure detailed and beautiful finished surfaces. We are also looking for qualified and experienced installers and helpers. $25-50 Must speak English

The Office Manager directly impacts the firm’s ability to service clients and to attract and retain quality team members. The Office Manager will be responsible for the day-to-day office operations and assisting the leadership team with projects and programs to meet firm goals.   Essential Position Responsibilities:  Play an integral role in the tax process to include coordinating the facilitation of the inflow of information, processing of client deliverables, coordination of e-file and electronic delivery of tax returns  Maintain documentation and improve efficiencies and standardization of firm processes and procedures  Manage vendor relationships, office equipment and office supplies inventory and place orders as necessary  Coordinate and manage maintenance of building and grounds including day to day building cleanliness and recommendations for building maintenance and updates  Provide other administrative support as necessary, including scheduling and coordination of office or firm-wide events, training and other meetings  Supervise, mentor, train and oversee day-to-day operations for administrative team members  Oversee day-to-day operations of accounts receivable and accounts payable including daily posting of client payments and bank deposits, posting and printing client invoices and statement printing, coordinating payable and expense reimbursements for payment in accordance with firm policies and procedures  Partner with human resources on the coordination of recruitment and onboarding of new team members  Assist firm marketing team with coordination of local marketing efforts including building community relationships  Keys to Success:  Efficient use of standard technology including Microsoft Office applications  Attention to detail and strong problem-solving skills  Establish and maintain effective working relationship with co-workers and clients  Operate in a manner consistent with the Firm’s core values    Requirements Associate degree in business or relevant work experience required  3+ years of office manager experience preferred  Strong technology skills including Microsoft Office applications  Ability to work on multiple projects and meet deadlines  Ability to communicate clearly in writing and verbally  Team player  Ability to think innovatively  Benefits Health insurance; dental insurance; vision insurance; an employer funded profit-sharing plan with a 401(k) option (upon meeting eligibility requirements), group term life insurance, disability insurance, flexible spending accounts and a flexible time off and paid leave program.

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