Office Administrator (Ashland)

Job Title: Office Administrator Location: Ashland, MA About Us Thread is a busy, high-end workroom specializing in window treatments, pillows, and cushions. We proudly partner with interior designers to bring their visions to life. Our fast-paced, detail-oriented environment is looking for an experienced Office Administrator to join our team full-time. Position Overview The Office Administrator plays a key role in supporting the daily operations of the business. This position requires a highly organized professional who can manage multiple priorities, communicate effectively, and support both clients and vendors with exceptional service. Key Responsibilities Administrative: • Manage office email and phone inquiries. • Oversee office supply inventory and ordering. • Maintain and organize material and samples library. • Calculate fabric requirements and provide details to design clients. • Assist owner with obtaining hardware and shade quotes from suppliers. • Support owner with proposal preparation and data entry in Design Manager. • Set up and maintain client folders. • Confirm client shade and hardware orders with suppliers. Communication: • Answer client questions regarding timelines, scheduled work, and completed projects. • Follow up with clients after work completion. • Communicate with vendors and suppliers as needed. • Serve as primary contact between the office and external parties (clients, vendors, service providers). Qualifications • Proficiency with Microsoft Office required. • Experience with QuickBooks, Design Manager, or Studio Designer is a plus. • Strong organizational and communication skills. • Detail-oriented with the ability to manage multiple priorities. Compensation & Benefits • Salary commensurate with experience. • Benefits package available.