$19/hour
281 Amberwood Dr, Walnut, CA 91789, USA
The Customer Service Representative serves as the primary point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience. The CSR is responsible for handling incoming calls, emails, and other communications in a professional and timely manner. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is customer-focused, solution-oriented, and capable of maintaining a high level of service at all times. Key Responsibilities: · Order processing, data input, and order tracking/status inquiries. · Make sure all data entry is accurately entered and submitted in a timely manner. · Identify and resolve order discrepancies. · Maintain customer relationships to service those existing accounts in the future, leading to the possibility of cross-selling opportunities. · Processes EDI billing files and transactions · Prepare reports and maintain documentation related to order processing. · Highly proficient in Microsoft Excel · Verify data by comparing it to source documents. · Update existing data. · Retrieve data from the database or electronic files as requested. · Filing invoice and reports Job Details: Shift: Full-time, Monday to Friday, 8:00am- 5:00pm Pay:$19/HR Call (909) 734-2721 for more details. To apply, please submit your resume for consideration. We look forward to meeting you!