Sr. Program Manager

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Become a Lugger — Flexible Moving & Delivery Work (Driver or Helper) Make $200-$400 a day with your truck & moving things. Get paid moving your neighbor's large items, on your own schedule. Become a driver for Lugg today! Pick your own shifts and get paid daily. What is Lugg? We're an on-demand moving platform that connects people that need a truck to people that have a truck. It’s like Uber, but for trucks on-demand. You pick the hours you are willing to work, and we will send you helpers and move requests during that shift. Get paid daily based on your truck size, tips, and completed moves. Why drive or help with Lugg? • Flexible hours: Pick the shifts that fit your day. • Fast payouts: Same-day pay available. • Teamwork: Most jobs are a two-person crew — a Driver and a Helper. • Real impact: Furniture deliveries, marketplace pickups, storage runs, house & apartment moves, donation drop-offs & more. How to become a driver or worker? • Click “Get Started” and submit the form with your basic information. • Complete our Lugger application by filling out information about your truck, driver’s license, insurance, and materials. • Complete a 30 minute phone training. • Download the Lugger App / Connect to your bank account. • Select your shift and do your first trip with a helper. Requirements • Age: 18+ years old • Strength: Able to lift 100+ lbs safely • Phone: iPhone or Android • Professionalism: Great communication & customer skills • Screening: All crew members complete background checks • Truck: Pickup truck, box truck, cargo or sprinter van (year 2001 or newer) and proof of ownership or insured driver of the vehicle Potential Earnings • Mover only (no truck) = $18/hr avg • Pick Up truck = $28/hr avg • Spinter Van = $35/hr avg • Box truck = $42/hr avg Ready to start? *Earnings vary by market, effort, vehicle type, and demand. This is independent-contractor work.

Tradesmen International is currently hiring Journey Level Industrial Electricians to begin work immediately in Arlington OR and surrounding areas. Must have a min of 5 years experience in the trade OR State Electrical License Compensation: $50 / hour + $200 per diem, where applicable Job title: Journey Electrician If you are interested please send an updated resume or call Tim 541.206.1502

Japanese auto shop looking for an A level master automotive tech who's very strong with Japanese vehicles My shop is always busy and we have lots of devoted clients Pay is based on skill and experience, 40 to 50+ per hour or flat rate hour to start is not out of the question for the right person Tech owned shop, attention to detail is a must. Fix it like it's your moms car I get the best quality parts available to do the job right the first time Alldata, Identifix, Mitchell on demand and 2 Snap On scanners are used in the shop All of the right equipment, 7 lifts and specialty tools and an alignment rack. No tire machine so no busting tires Fun place to work and starting at 9am is nice for the commute, lunch provided every Friday Located close in SE Portland •Requirements: • 5+ years of professional automotive repair experience • Strong diagnostic and leadership skills (Most Important) • Ability to communicate clearly with service advisors, team members, and customers • Positive attitude and commitment to customer satisfaction Duties Diagnose and repair mechanical issues in vehicles, focusing primarily on Japanese models. Utilize power tools and equipment effectively to perform repairs and maintenance tasks. Read and interpret schematics to understand vehicle systems and components. Provide exceptional customer service by communicating effectively with service advisors regarding the vehicle needs and repair options. Conduct routine maintenance checks and services to ensure vehicles are operating efficiently. Maintain a clean and organized work environment while adhering to safety protocols. Collaborate with other service technicians to resolve complex vehicle issues as needed. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and attention to detail in all aspects of work. Certification from an accredited automotive program is a plus but not required. Familiarity with Japanese vehicles is highly preferred. Join our team where your expertise will contribute significantly to our commitment to quality service and customer satisfaction!