Sales Project Manager

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role - Project Manager – US Location - Dallas, Texas (Onsite/Hybrid) Potential OTE: $110 000 to 130 000 OTE (Base and bonus included) We are seeking a proactive, delivery-focused Project Manager to drive successful implementation and delivery of client-facing projects in line with scope, budget, and timeline. In this role, you will lead complex projects from initiation to close, ensuring all activities align with the agreed Statement of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and external teams are aligned to project outcomes. Your responsibilities will include Own full lifecycle project delivery, from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall). Build project plans based on customer requirements and deliverables of the implementation team. Must understand key technical concepts of Conversational AI to independently build the plans while engaging with key project resources. Develop detailed project plans aligned with the SOW, with defined timelines, milestones, and deliverables. Lead multiple projects concurrently, with potential team leadership responsibility for other Project Managers and coordination with cross-functional teams. Track action items and enforce accountability across all stakeholders to maintain project momentum and resolve issues promptly. Identify and mitigate risks early, manage escalation effectively, and implement robust contingency plans. Lead post-project evaluations, capturing lessons learned, and proactively recommending process improvements for future projects. Communicate clearly and regularly with internal and external stakeholders, including project sponsors and executive leadership. Foster a culture of collaboration and excellence across all project teams. Growth Potential At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About you Minimum 5+ years of project management experience, delivering enterprise-level projects—preferably in Conversational AI or Contact Center environments. Proven track record managing multiple, simultaneous projects in a professional services or consulting setting, using both Agile and Waterfall methodologies. Comfortable working with technical teams and understanding core concepts of Conversational AI to independently build and manage project plans. Experience serving as the primary client contact, with strong stakeholder management skills across departments and executive levels. Skilled in developing, executing, and maintaining detailed project plans aligned with Statements of Work (SOW), including timelines, milestones, and deliverables. Proactive in identifying risks, managing escalations, and implementing contingency plans to ensure project stability. Highly organized and detail-oriented, with strong time management and the ability to maintain momentum across diverse teams. Proficient in project management tools such as MS Project, Jira, Asana, or Smartsheet. Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be their trusted advisor, ensuring a successful integration, clear communication, and personalised training to unleash the full power of Adverity. This is a full-time position based in our New York office or you can work remotely from the East Coast (with a willingness to occasionally travel to the office). Some of the things you’ll work on:  Manage and support customer onboarding projects. Understand specific needs to offer tailored advice for optimal platform use aligned with business goals. Identify and understand our customer’s individual requirements for the implementation of new data sources. Conduct training sessions to enhance platform adoption and retention. Proactively keep our customers informed about the progress of projects and ensure that all deadlines are met. We’re excited if you have: 4+ years of relevant work experience in customer success, implementation, or professional services at a martech/adtech SaaS company or in a Media agency. Strong IT affinity and experience with ideally Rest APIs and/or SQL in a SaaS environment. Completed Bachelor's Degree in any field. Analytical, problem-solving mindset; customer orientation, teamwork, organizational, communication, effective time management skills. Why you’ll love it here: Flexible working hours and home-office  Internal shares program (EDPP)  401k matching scheme  20 days PTO (excl. US public holiday and additional sick days) Ergonomic workspace and cutting edge technology Regular team events (also remote) Modern and stylish office in the heart of New York Sustainable merch for all employees Adverity Social Responsibility Days (+2 days paid off) Are you ready to apply? If this vacancy is filled in New York, the salary range is $105,000.00 - $110,000.00 per year. In any case, we offer competitive salaries depending on your qualifications and experience. Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you! At Adverity, we're looking for talented and dedicated people who are adventurous and curious. We welcome all: it is the policy of Adverity to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Adverity makes hiring decisions based solely on qualifications, merit, and business needs at the time. We strongly encourage women, veterans, people with disabilities, people of color, and gender nonconforming candidates to apply. Adverity will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing talent@adverity.com.

The Technical Systems Director will handle the day to day operations of a variety of projects while working with the Project Management teams. This role will work very closely with the Project Executives and will elevate tasks to Project Executive as needed. The Technical Systems Director will use the resources of the company to improve training and Operational Excellence for positive results and be able to report those results in an honest manner and to be part of the solution to difficult situations. Duties and Responsibilities include the following: 1. Works at the direction of the Project Executive of Technical Systems. 2. Manages, mentors, and train Project Managers within the group and can be used as a resource for other teams. 3. Leads the Project start-up and job kick-offs utilizing the PPM program. 4. Works closely with Superintendents and Project Managers to plan labor requirements 5. Weekly review company Labor Reports alongside a team of Project Managers 6. Monthly review of Project Management projection and communicates with the Project Execuitves when they are ready for WIP. 7. This role will have a responsibility for the groups project financial results and communicates issues to the Project Executive and the Superintendent. 8. Hold all Project Managers accountable for understanding their projects and projecting them correctly. 9. Maintain client relations. 10. Review purchasing orders and contracts to assure scope, price, work rules, and notice previsions are correct and communicated with the team. 11. Assist Project Managers in change order pricing and management 12. Work closely with the Project Executive to keep them up to date on opportunities, awards, and schedule shifts to allow revenue and resource planning 13. Be an advocate for the company safety programs and culture including safety planning into all projects. 14. Other duties as assigned. Requirements Proven ability to manage, mentor, and train Project Managers and collaborate across teams. Strong background in leading project start-ups, kick-offs, and overseeing project execution using structured methodologies. Experience managing project financials, including labor planning, projections, WIP readiness, and change order pricing. Ability to communicate effectively with Project Executives, Superintendents, and clients, including honest reporting and escalation of issues. Demonstrated success in maintaining and strengthening client relationships throughout project lifecycles. Skilled in reviewing contracts and purchase orders to ensure accuracy in scope, pricing, and compliance with work rules. Commitment to promoting and integrating company safety programs and culture into all projects. Ability to drive continuous improvement, resolve complex issues, and contribute to strategic planning and resource allocation. 10 or more years of Electrical Construction Project Management Benefits Compensation and Benefits: Salary range for this position is $150,000-$185,000 annually. Opportunity for a discretionary year-end bonus. 401k with a 40% employer match (up to federal limit.) Please find more information on our compensation package here. https://ecpowerslife.com/wp-content/uploads/2023/09/EC-Benefit-Summary-Applicants.pdf In addition to significant career growth opportunities, full-time employees enjoy a competitive pay rate, paid holidays and PTO; Medical, Dental, Vision, Life Insurance, Disability Insurance, Flexible Spending Accounts, 401k plan and Employee Assistance Program. ____________________________________________________________________________________________________________________________________ EC Electric is an Equal Opportunity/Affirmative Action Employer and supports a drug free workplace program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, protected veteran status, or other protected classifications in accordance with federal law. “Know Your Rights” labor poster click the link below for additional provision under this federal mandate. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf EC Electric participates in E-Verification. Click the below links for more information. E-Verify Participation Poster English and Spanish E-Verify Right to Work Applicants with disabilities may request accommodation to complete the application and selection process. If you require any accommodations, please reach out to Ruman Resources at hr@ecpowerslive.com. Learn more about our company, visit our website at: www.ecpowerslife.com. CCB# 49737