IT Technician at High-Growth IT Startup in SF Area (castro / upper market)

Montgomery Purdue PLLC is seeking a full-time IT Solutions Specialist to manage the firm's network infrastructure and systems with an emphasis on maximum uptime, provide technical support and training to attorneys, legal assistants, accounting, and operations staff, and maintain overall system performance and functionality. This position ensures reliable technology operations that enable the firm to serve clients effectively and securely. This position serves as a key member of the Back-Office team. The firm offers a competitive and comprehensive compensation package that includes a starting salary of $90,832 to $125,560, full medical/vision/dental benefits, retirement account matching & contributions, a transportation subsidy, paid time off, and parental leave. SCHEDULE Monday through Friday 8:30 am to 5:00 pm (37.5 hour work week) onsite. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Maintains the firm’s information technology and systems • Administers network of 50+ users • On-site and remote support of end users and systems • Works with Human Resources and Accounting department in onboarding and offboarding processes • Regularly trains users on standard and advanced features of existing and new hardware and software • Maintains vendor relationships • Orders equipment and supplies • Maintenance of expiring/renewing service agreements • Maintains a working knowledge of the latest advances in computer technology, communications systems, software and law firm information systems • Monitors and reports on the effectiveness of the existing information systems and securities, and propose and implement changes when appropriate • Back up for other back-office positions as needed • Assist with training of new staff in standard operating procedures • Other projects as assigned QUALIFICATIONS • 4 years’ experience in related roles or related training; or equivalent combination of education and experience • Working proficiency in SQL server administration • Working knowledge of computer programming and scripting a plus • College degree preferred • Must be extremely detail oriented and produce accurate work • Must be organized and have great follow through skills • Excellent verbal and communication skills (particularly written) o Must be comfortable approaching individuals at all levels within the firm by telephone, email correspondence, and in person with confidence and clarity • The ability to solve problems in a methodical, practical way • Ability to thrive in a team environment and look for opportunities to help teammates • Must be able to keep a positive attitude in a fast-paced work environment • Must be solution driven and customer-service oriented o Strong people skills are imperative • Autonomous, self-starter with ability to work independently as well as in a team • Proficiency with standard office computing applications (MS Office) including Outlook, Word, and Excel • Must be able to regularly lift 40 lbs. and be able to be on your feet throughout the day PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Physical Strength: • Ability to independently lift and carry office supplies that may include boxes of paper (up to 40 pounds) in a variety of environments. • Ability to stand and work for longer periods of time, i.e., completing large copy jobs, scan jobs, etc. • Ability to sit and work for longer periods of time, i.e., document production tasks, etc. Manual Dexterity: • Ability to use fingers, wrists, and hands to perform repetitive motions over extended periods of time. Visual Ability: • Average, ordinary visual acuity necessary to prepare or inspect documents and operate equipment. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Skills: • Ability to apply common sense understanding and carry out detailed instructions; • Ability to organize and prioritize projects and tasks; and • Ability to successfully manage and ultimately solve a variety of problems. Communication Skills: • Capacity to consistently demonstrate the ability to maintain good professional relationships with co-workers and clients while executing job duties and problem solving with others; • Ability to verbally express ideas and information using good vocabulary and with diplomacy and tact; and • Ability to communicate in writing using grammatically correct syntax as well as correct spelling and punctuation. WORKING CONDITIONS No hazardous conditions (such as in a typical office). RELATED INFORMATION In no instance should the duties, responsibilities and requirements delineated in this document be interpreted as all-inclusive. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. PERFORMANCE EVALUATION SCHEDULE FOR THIS POSITION Formal performance evaluations are normally conducted after the first 90 days of employment and annually on the anniversary of date of hire or promotion. Employees’ performance is evaluated in the following categories: job knowledge; reliability and dependability; written work product; accuracy and quality of work; adaptability and flexibility; productivity and organizational skills; professionalism and working relationships; judgement and initiative; commitment and client support.; and overall rating. Other communications regarding job performance and expectations may take place from time to time and can be initiated by either Montgomery Purdue management or employees.

At Cimbali Group, we support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. We’re currently looking for a Technical Service Trainer to join our team. This role reports directly to the Director of Service. We support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. . What We’re Looking For Solid electronic background with knowledge of espresso machines and grinders Service mindset with strong communication skills—verbal, written, and relational Ability to analyze, report, and respond to technical performance data Comfortable training others and supporting equipment in the field Microsoft Office proficiency; CRM/helpdesk experience preferred Self-driven, adaptable, and ready to contribute to a collaborative team Availability for domestic travel; valid driver’s license and passport Bonus: barista experience or coffee industry knowledge The main responsibilities will include: Delivering technical training on our full product portfolio (traditional espresso, super-automatics, grinders) Supporting sales, installations, and service escalation visits across North America Managing warranties and coordinating preventative/predictive maintenance plans Maintaining strong relationships with distributors and service partners Troubleshooting remotely via phone and support platforms Tracking activities, warranties, and performance data in our CRM/helpdesk tools Attending trade shows, conferences, and industry events as needed (30% to 50% travel monthly) Why Work With Us? Competitive salary ($65K–$75K+ depending on experience) Health benefits, 401(k), and paid vacation/holidays Opportunities to travel and train with our international HQ team Exposure to cutting-edge coffee tech—and yes, plenty of great espresso A chance to help shape the service experience in a fast-growing organization

ActX, Inc. brings the power of genetics to the everyday medical practice with cutting-edge products. We're seeking a talented Software Development Engineer with a passion for coding, love of technology, and desire to have a positive impact on people’s health! Ideal candidate meets the following profile: - An overachiever who learns new technologies quickly - BS degree in Computer Science, Mathematics, or a related field - 1+ year of software development experience, with a proven ability to write quality software - Working knowledge of Java and/or Ruby - Bioinformatics experience is a plus but not required - U.S citizen who lives in the greater Seattle, Washington area This is a rewarding, full-time position for a motivated developer who brings energy, drive, and talent to our mission. We offer a unique, small-team environment where innovative processes drive productivity and a competitive compensation package that includes PTO, health/dental/vision insurance, 401(k), and stock options. If you’re looking for a great opportunity to join an emerging industry leader, email your cover letter and resume today!

We will train you on installation and how to troubleshoot our product in-house. This position is approximately 50 % customer support 40 % customer service and order taking 10% product assembly/repair/installation etc Office hours 9:00am - 6:00pm. Office is located in brooklyn (11228) flushing 11357 or Staten island 10309 Position Responsibilities will include: - 40 % customer service and order taking inculding talking to customer about new prodcuts and checkout customer - Basic troubleshooting/support of our software on our customer's computer and of our products both in-house and via remote software sessions. - repair, assembling/packing new units for sale, install and configuring software on new units and managing part inventory. Job Type: Full-time

Joining Synergex means navigating the career you desire with you in the driver seat. Working alongside other talented and creative minds, your contributions will serve to keep our clients on the cutting edge of technology. Through our expert consulting services, our ever-evolving comprehensive suite of products, and our top-notch developer support, Synergex ensures every single one of our customers – from global Fortune 100 companies to local businesses – has the tools and support needed to take their business to the next level. This is what we’ve been doing for over 45 years, and none of it would be possible without our awesome team – and that’s where you come in. The Synergex Application Support Team is looking for an Application Support Specialist. As an Application Support Specialist, you will partner with team members to help Synergex provide top tier support for our customers applications. You will do this by managing support cases, taking customer calls, writing documentation, and working with developers on new features and bug fixes. Job Description: The Application Support Specialist provides exceptional application support to Synergex customers worldwide. Responsible for the day-to-day management of support cases, customer application updates, writing documentation for internal and customer use, ensuring that support cases are responded to and resolved according to Service License Agreements (SLAs). Requirements Essential Duties and Responsibilities Have superior customer centric focus with a proven ability to thoroughly resolve customer inquiries via phone, video calls, ticketing system, and email. Identify, research and resolve application and technical issues related to supported applications. Identify and escalate cases requiring a higher level of support Document, track and monitor issues in company provided application to ensure timely resolutions, meeting or exceeding customer SLAs. Perform quality assurance (QA) on documented bugs and new functionality. Learn new applications and business domains to expand professional knowledge Ability to multitask, prioritize and perform effectively under tight deadlines and time constraints. Expected to be self-directed, self-motivated, able to establish priorities and to work both independently and in a team environment. Expected to contribute to a technical knowledge base and write technical documentation for internal use and write technical/instructional documentation for customers Demonstrate patience, adaptability, and resourcefulness in all interactions with internal and external stakeholders Participate in a rotating after-hours support schedule, including nights and weekends. Infrequent travel may be required when providing onsite support of software. Job Requirements Must haves: High school diploma, GED, or equivalent. 1 to 3 years' experience with Application/Customer Support. Knowledge and experience with basic computer functions and systems (Windows). Knowledge and experience with Microsoft Excel and Word applications. General knowledge of programming concepts, software development cycles (SLDCs) and associated tools and platforms. Excellent communication skills, both verbal and written; strong interpersonal skills. Ability to understand application issues and articulate industry operational/technical solutions. Strong prioritization skills. Exceptional customer service skills. Nice to haves: Experience in end-user support in a help desk environment. Software application installation experience. Familiarity with one or more general purpose programming languages including but not limited to: Synergy. Job Essential Functions Work Location In-Office & Hybrid Options: Opportunities to work in the office or a combination of remote and in-office (hybrid) are also available based on preference and business needs.   Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged Periods of Sitting or Standing: Ability to sit or stand at a desk workstation for extended periods during the workday. Manual Dexterity: Proficient use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Visual Abilities: Adequate vision to read and interpret data on computer screens and printed materials. Hearing and Speech: Clear verbal communication skills for virtual meetings and phone conversations; ability to hear and understand spoken information. Cognitive Functions: Ability to concentrate, analyze data, and make decisions with minimal distractions in a remote work environment. Minimal Physical Exertion: Occasionally lifting or moving items up to 10 pounds, such as laptops or office supplies. Synergex is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.   The base salary hiring range for this position is $45,000 - $60,000 Benefits What Makes Synergex Awesome? Synergex has created a positive, vibrant culture that celebrates initiative and promotes creativity and autonomy. We have established an environment of personal growth through our support of education and professional development and our onsite and remote wellness offerings. We have: Loyal, enthusiastic customers who appreciate our role as their technology partner. A stable, profitable, long-standing business with a culture that values work-life balance. A variety of fun opportunities to connect with your coworkers both virtually and in-person. Access to employer-sponsored wellness programs. A comprehensive benefits package including:  Comprehensive health plan that includes medical, dental, and vision insurance.  Employer-paid long-term care, life, and AD&D coverage.   13 paid holidays.  Generous time off with the ability for PTO to roll over year-to-year.

Job Title: Computer Repair Technician Location: Tacoma, Washington Green PC is a reputable technology solutions provider specializing in computer repairs, maintenance, and IT services. With a dedication to delivering high-quality solutions to our clients, we are currently seeking a skilled and experienced Computer Repair Technician to join our team. Position Overview: As a Computer Repair Technician at Green PC, you will be responsible for diagnosing, repairing, and maintaining computer systems and peripherals. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering outstanding customer service. This role offers an exciting opportunity to work in a dynamic environment where you can contribute to the success of our clients through your technical expertise. Responsibilities: Diagnose hardware and software issues in laptops, desktops, and peripherals. Perform repairs and replacements of faulty components, including but not limited to motherboards, hard drives, RAM, and power supplies. Install and configure operating systems and software applications. Conduct preventive maintenance on computer systems to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Provide technical support to clients through in-person, phone, or remote communication channels. Document all repairs and services performed in a clear and organized manner. Stay informed about the latest technology trends and advancements. Qualifications: Proven experience as a Computer Repair Technician or similar role. Strong knowledge of computer hardware, software, and operating systems. Ability to diagnose and repair hardware and software issues efficiently. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Adept at working independently and as part of a team. Technical certifications (e.g., CompTIA A+, CompTIA Network+, or similar) are a plus. Familiarity with both Windows and Mac operating systems. Education: Highschool Diploma or Associate degree or equivalent certification in Computer Science, Information Technology, or a related field. How to Apply: Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any relevant certifications to sales@greenpcwa.com. Please include "Computer Repair Technician Application - [Your Name]" in the subject line. Green PC is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.