Computer Repair Technician (Tacoma)

Montgomery Purdue PLLC is seeking a full-time IT Solutions Specialist to manage the firm's network infrastructure and systems with an emphasis on maximum uptime, provide technical support and training to attorneys, legal assistants, accounting, and operations staff, and maintain overall system performance and functionality. This position ensures reliable technology operations that enable the firm to serve clients effectively and securely. This position serves as a key member of the Back-Office team. The firm offers a competitive and comprehensive compensation package that includes a starting salary of $90,832 to $125,560, full medical/vision/dental benefits, retirement account matching & contributions, a transportation subsidy, paid time off, and parental leave. SCHEDULE Monday through Friday 8:30 am to 5:00 pm (37.5 hour work week) onsite. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Maintains the firm’s information technology and systems • Administers network of 50+ users • On-site and remote support of end users and systems • Works with Human Resources and Accounting department in onboarding and offboarding processes • Regularly trains users on standard and advanced features of existing and new hardware and software • Maintains vendor relationships • Orders equipment and supplies • Maintenance of expiring/renewing service agreements • Maintains a working knowledge of the latest advances in computer technology, communications systems, software and law firm information systems • Monitors and reports on the effectiveness of the existing information systems and securities, and propose and implement changes when appropriate • Back up for other back-office positions as needed • Assist with training of new staff in standard operating procedures • Other projects as assigned QUALIFICATIONS • 4 years’ experience in related roles or related training; or equivalent combination of education and experience • Working proficiency in SQL server administration • Working knowledge of computer programming and scripting a plus • College degree preferred • Must be extremely detail oriented and produce accurate work • Must be organized and have great follow through skills • Excellent verbal and communication skills (particularly written) o Must be comfortable approaching individuals at all levels within the firm by telephone, email correspondence, and in person with confidence and clarity • The ability to solve problems in a methodical, practical way • Ability to thrive in a team environment and look for opportunities to help teammates • Must be able to keep a positive attitude in a fast-paced work environment • Must be solution driven and customer-service oriented o Strong people skills are imperative • Autonomous, self-starter with ability to work independently as well as in a team • Proficiency with standard office computing applications (MS Office) including Outlook, Word, and Excel • Must be able to regularly lift 40 lbs. and be able to be on your feet throughout the day PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Physical Strength: • Ability to independently lift and carry office supplies that may include boxes of paper (up to 40 pounds) in a variety of environments. • Ability to stand and work for longer periods of time, i.e., completing large copy jobs, scan jobs, etc. • Ability to sit and work for longer periods of time, i.e., document production tasks, etc. Manual Dexterity: • Ability to use fingers, wrists, and hands to perform repetitive motions over extended periods of time. Visual Ability: • Average, ordinary visual acuity necessary to prepare or inspect documents and operate equipment. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Skills: • Ability to apply common sense understanding and carry out detailed instructions; • Ability to organize and prioritize projects and tasks; and • Ability to successfully manage and ultimately solve a variety of problems. Communication Skills: • Capacity to consistently demonstrate the ability to maintain good professional relationships with co-workers and clients while executing job duties and problem solving with others; • Ability to verbally express ideas and information using good vocabulary and with diplomacy and tact; and • Ability to communicate in writing using grammatically correct syntax as well as correct spelling and punctuation. WORKING CONDITIONS No hazardous conditions (such as in a typical office). RELATED INFORMATION In no instance should the duties, responsibilities and requirements delineated in this document be interpreted as all-inclusive. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. PERFORMANCE EVALUATION SCHEDULE FOR THIS POSITION Formal performance evaluations are normally conducted after the first 90 days of employment and annually on the anniversary of date of hire or promotion. Employees’ performance is evaluated in the following categories: job knowledge; reliability and dependability; written work product; accuracy and quality of work; adaptability and flexibility; productivity and organizational skills; professionalism and working relationships; judgement and initiative; commitment and client support.; and overall rating. Other communications regarding job performance and expectations may take place from time to time and can be initiated by either Montgomery Purdue management or employees.

At Cimbali Group, we support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. We’re currently looking for a Technical Service Trainer to join our team. This role reports directly to the Director of Service. We support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. . What We’re Looking For Solid electronic background with knowledge of espresso machines and grinders Service mindset with strong communication skills—verbal, written, and relational Ability to analyze, report, and respond to technical performance data Comfortable training others and supporting equipment in the field Microsoft Office proficiency; CRM/helpdesk experience preferred Self-driven, adaptable, and ready to contribute to a collaborative team Availability for domestic travel; valid driver’s license and passport Bonus: barista experience or coffee industry knowledge The main responsibilities will include: Delivering technical training on our full product portfolio (traditional espresso, super-automatics, grinders) Supporting sales, installations, and service escalation visits across North America Managing warranties and coordinating preventative/predictive maintenance plans Maintaining strong relationships with distributors and service partners Troubleshooting remotely via phone and support platforms Tracking activities, warranties, and performance data in our CRM/helpdesk tools Attending trade shows, conferences, and industry events as needed (30% to 50% travel monthly) Why Work With Us? Competitive salary ($65K–$75K+ depending on experience) Health benefits, 401(k), and paid vacation/holidays Opportunities to travel and train with our international HQ team Exposure to cutting-edge coffee tech—and yes, plenty of great espresso A chance to help shape the service experience in a fast-growing organization

ActX, Inc. brings the power of genetics to the everyday medical practice with cutting-edge products. We're seeking a talented Software Development Engineer with a passion for coding, love of technology, and desire to have a positive impact on people’s health! Ideal candidate meets the following profile: - An overachiever who learns new technologies quickly - BS degree in Computer Science, Mathematics, or a related field - 1+ year of software development experience, with a proven ability to write quality software - Working knowledge of Java and/or Ruby - Bioinformatics experience is a plus but not required - U.S citizen who lives in the greater Seattle, Washington area This is a rewarding, full-time position for a motivated developer who brings energy, drive, and talent to our mission. We offer a unique, small-team environment where innovative processes drive productivity and a competitive compensation package that includes PTO, health/dental/vision insurance, 401(k), and stock options. If you’re looking for a great opportunity to join an emerging industry leader, email your cover letter and resume today!

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them. Responsibilities Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution. Provide customer support through Live Chat, Tickets and Slack. Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams. Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues. Write KBs and technical articles for our blog to further distribute knowledge within the community. Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product. Assist our customers with migrating their WordPress site’s to Rocket.net. Provide critical assistance when it comes to pointing DNS to Rocket.net. Provide customers with a “WOW!” experience. Requirements 2+ years experience with WordPress. Excellent written and verbal communication skills (English). You have previous experience with Live Chat and/or helpdesk tools. Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). Knowledge with linux command line (SSH) including WP-CLI. Extensive experience with troubleshooting WordPress. Experience with Page Builders and Caching Plugins. Experience with Cloudflare and advanced understanding of DNS. Experience in optimizing WordPress a huge plus. Experience in PHP to write custom plugins for WordPress a huge plus. Knowledge of Redis, CDN, WAF, and page caching will be a huge plus. Benefits So what are the advantages of working with a pretty amazing tech company? Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position. Flexible Vacation. Never get denied a vacation request ever again. Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go. Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

Seeking a hard working, reliable, and a tech savvy people-person to help users with their day-to-day technical issues. Short-distance travel required. You'll be helping Windows users in-person, via email, and over the phone. Note of Interest: we are not located in Charlotte, NC or Charleston, WV. This is for CHARLESTON, SOUTH CAROLINA. Sorry, no relocation is offered for this position.