Customer Service & Data Entry Specialist (Denver)

Customer Service & Data Entry Specialist Company: Time Plumbing and Heating, Inc. Location: 2525 W 6th Ave. Denver, Colorado, 80204 Job Type: Full-time. Please watch my video https://www.youtube.com/watch?v=aDQGhCyKxVA ________________________________________ About Time Plumbing and Heating, Inc. For over 40 years, Time Plumbing and Heating, Inc. has proudly served the Denver metro area, providing top-notch plumbing and heating services. We've experienced consistent growth for the last 15 years (excluding 2020 due to COVID), a testament to our dedication and customer satisfaction. We are proud to hold an A+ rating with the Better Business Bureau (BBB), reflecting our commitment to excellence and integrity in every interaction. ________________________________________ Job Summary Time Plumbing and Heating, Inc. is seeking a dedicated and reliable Customer Service & Data Entry Specialist to join our team in Denver, Colorado. The ideal candidate will be the first point of contact for our valued customers, ensuring a positive experience while efficiently managing service requests and administrative tasks. ________________________________________ Key Responsibilities • Answer incoming phone calls in a professional and pleasant manner. • Efficiently schedule and dispatch service calls for plumbing and heating technicians. • Perform accurate and timely data entry for customer information, service requests, and other relevant records. • Provide excellent customer service by addressing inquiries and resolving issues with a helpful attitude. • Maintain organized digital and physical files as needed. • Collaborate with technicians and other team members to ensure smooth operations. ________________________________________ Qualifications • Proven experience in a customer service or administrative role. • Excellent verbal communication skills with a clear and pleasant phone voice. • Strong data entry skills with a high degree of accuracy. • Reliable and punctual with a strong work ethic. • Ability to multitask and manage time effectively in a fast-paced environment. • Proficient in basic computer applications (e.g., Microsoft Office Suite). ________________________________________ To Apply If you are a highly organized, customer-focused individual with a great phone presence, we encourage you to apply! Please submit your resume and a brief cover letter outlining your relevant experience to Craigslist Reply.