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Client Service Associate (Seattle)

Negotiable Salary

500 Union St, Seattle, WA 98101, USA

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POSITION SUMMARY: The Client Associate role is a sales support position, typically providing dedicated operational and sales support to Financial Advisors. Successful candidates may also on a regular basis support office initiatives, in addition to the businesses of particular Financial Advisors. For established clients, the Client Associate will often serve as the most frequent point of contact and is responsible for understanding firm policies, procedures and digital capabilities that will allow them to interact with Financial Advisor teams as well as new and existing clients. DUTIES and RESPONSIBILITIES: Maintain existing client relationships through the processing of client requests and resolving client inquiries. Conduct outreach to maintain strong relationships with client base and identify Firm services and solutions, such as digital, online access and cash management offerings, that support clients’ needs Onboard new client accounts, which includes the collection of required documentation and client information Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance QUALIFICATIONS EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Preferred Series 7, 63/ 65 or 66 but not required Two or more years of industry experience preferred High School Diploma/Equivalency College degree preferred Knowledge/Skills Strong industry, product, and branch procedures knowledge Detail oriented with strong organizational skills and ability to prioritize tasks Exceptional writing, interpersonal and client service skills Strong computer skills and knowledge of Microsoft Office products Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment REMOTE WORK CONSIDERED

Source:  craigslist View original post

Location
500 Union St, Seattle, WA 98101, USA
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