Technical Support Engineer

Delaware Nation Industries/Emerging Technologies is seeking an experienced Enterprise Tools Administrator to support the Navy Forge contract. This person will be responsible for administering, configuring, and optimizing Jira and Confluence environments to support enterprise project management and collaboration. This position requires a Secret clearance and is a full-time, 5 days per week onsite role located in College Park, MD. The overarching objective is to ensure a secure, reliable, and efficient IT environment that enables Forge developers to rapidly and effectively develop and deploy ICS software. The Contractor shall provide IT Operations support for the FDE, encompassing Systems Administration and Cloud Engineering services. This person will work within a larger team construct and is required to effectively collaborate with government and other contractor personnel within an Agile development framework in the performance of this contract. A Secret Clearance is REQUIRED. A Security+ Certification is REQUIRED. This position is 100% onsite. This is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay. Requirements Required Experience • Minimum of 5 years of experience in Jira and Confluence Administration. Required Skills • Configuring and maintaining Jira and Confluence instances. • Automating Jira workflows. • Creating and modifying Jira projects. • Supporting, troubleshooting, and configuring Jira and Confluence plugins. Desired Skills • Experience with management of the Jira Big Picture plugin. • Aggregating Jira and Confluence data into live dashboards. • Integrating tools and applications with webhooks. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are inviting dedicated individuals ready to pursue careers in technology. If you want to gain real coding experience, complete major projects, and prepare for junior developer jobs, this program is for you. This remote program provides nearly 900 hours of structured training and can be taken full-time or part-time. You will learn programming languages, developer tools, and workflows while building a résumé and portfolio for employers. 🖥️ Technology & Programming Fundamentals -Understand computer systems, networks, browsers, and internet functions -Study algorithms, data structures, security basics, and number systems -Practice Python scripting, command line tools, and flowchart design 💻 Web & Front-End Development -Build responsive websites with HTML5, CSS3, and Bootstrap -Create interactive apps using JavaScript, jQuery, and React.js -Practice modern web design and layout techniques 🗄️ Back-End & Database Development -Design and manage databases with SQL and SQL Server -Perform CRUD operations and relational database modeling -Build scalable applications with Python (Django) and C# (.NET Core) 🧑‍💻 Programming Languages & Tools -Learn C#, Python, JavaScript, HTML, CSS, SQL, and more -Use Git, GitHub, Visual Studio, and Team Foundation Server -Apply professional coding collaboration and version control 🧪 Capstone Projects -Complete two advanced projects (Python + C#) -Build portfolio-ready applications using Agile, Scrum, and DevOps -Practice debugging, teamwork, and problem-solving skills 🧰 Career Preparation -Learn résumé and cover letter writing for the tech industry -Practice coding interviews and whiteboard techniques -Prepare for entry-level developer opportunities 🚀 No prior training necessary. Remote-friendly program. Begin your journey as a developer today. 👉 Apply here: https://softwaredevpros.online/

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

ATM Pacific is hiring a Service Technician Hands-On training, flexible hours, and a career path in financial technology Why Join Us?: Hands-on training with ATM technology Flexible hours (great for students) Career growth: ATMs → Smart Safes → BIAB Competitive Pay ($20/hr DOE) What you’ll do: Service & Maintain ATMs Troubleshoot electrical, mechanical & network issues Work independently in the field Earn medical, dental, and 401K SEEKING: Students/recent grads in Electronics, IT, or Engineering Problem solvers with initiative Valid driver’s license + reliable car Able to lift 50 lbs Full-Time is preferred Call to Action: Apply Today! Send resume + cover letter Subject Line: ATM Service Technician – Hawaiʻi Start with ATMs. Advance into Smart Safes & BIAB. Build your career with ATM Pacific.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Staff Technical Product Marketer in New York, NY. We are seeking a highly skilled Staff Technical Product Marketer to translate complex credit infrastructure and analytics products into compelling narratives for enterprise clients. This role bridges product, engineering, and marketing, allowing you to craft messaging that resonates with technical and business stakeholders at top financial institutions. You will work closely with cross-functional teams, quickly understand intricate APIs and data products, and develop marketing materials that drive product adoption. The position offers autonomy to define product storytelling, influence go-to-market strategies, and shape how major organizations perceive and implement innovative credit solutions. Your work will directly impact financial inclusion and the adoption of cutting-edge credit analytics products. Accountabilities Develop and refine product positioning and messaging across the company’s suite of credit infrastructure products. Translate complex technical and analytical concepts into clear, compelling narratives for technical and non-technical audiences. Partner with Product Management, Sales, Solutions Engineering, and Demand Generation teams to create collateral that drives adoption and sales velocity. Build external-facing content, including feature collateral, battle cards, newsletters, blog posts, and starter decks for enterprise customers. Conduct competitive research and gather customer insights to inform product messaging and marketing strategies. Drive full product marketing cycles, from launch planning to post-launch adoption tracking and feedback incorporation. Requirements Minimum of 7 years of product marketing experience, with at least 2 years in B2B or B2B2C roles. Proven ability to translate highly technical products into clear, customer-facing narratives for multiple audience types. Experience collaborating with Sales, Solutions Engineering, and Data Science teams to build impactful marketing collateral. Demonstrated success building product marketing processes and frameworks from scratch, preferably in startup or lean-team environments. Strong analytical, strategic, and communication skills with a bias toward action in ambiguous or complex situations. Ability to quickly learn complex industries and technical concepts and convey them effectively to diverse audiences. Familiarity with credit analytics, APIs, and enterprise software products is highly desirable. Benefits Competitive salary: $149,600–$223,300 per year (US-based candidates, depending on experience and qualifications). Equity grants and incentive compensation for eligible roles. Comprehensive, subsidized medical, dental, and vision insurance. 401(k) plan with company contributions. Generous paid time off, parental leave, and sick leave policies. Professional development opportunities and flexible work arrangements. Inclusive, dynamic, and mission-driven work environment focused on financial inclusion and innovation. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly: 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

The Tech Academy delivers cost-effective and self-paced online coding boot camps that are tailored for beginners with no prior technical or coding knowledge. Our certification programs thoroughly cover in-demand skills for the tech industry, are endorsed by stellar online reviews and designed to fit around your personal schedule to prepare you for your tech career with a well-rounded tool kit. We have been offering thorough, budget-friendly, flexible, and trusted coding boot camps for over a decade. Founded in 2014, The Tech Academy specializes in certifying students in a wide range of technical specialties, including: AI, coding, cybersecurity, data science, app development, design, web development, and more. After your coding boot camp, our job placement specialists will provide you with career guidance. Our team has successfully placed over 1,000 graduates in technical positions, with most making an average of more than $30/hour in their first job after graduation. Here is an overview of The Tech Academy's certification programs: 1. FLEXIBLE SCHEDULING & SELF-PACED TRAINING 2. BEGINNER-FRIENDLY COURSES 3. WELL-ROUNDED & THOROUGH TRAINING 4. AFFORDABLE & BUDGET-FRIENDLY TUITION 5. OVER 1,000 5-STAR REVIEWS ONLINE 6. JOB PLACEMENT TRAINING & ASSISTANCE The Tech Academy’s online certification programs start at $5,980, with multiple tuition financing options available. Start your journey into the technology industry today with one of our award-winning online coding boot camps! Find out more here by contacting us here: https://thetechacademy.us Your dream job in tech is just a Tech Academy boot camp away!