Director of Operations - Hybrid (lafayette / orinda / moraga)

We are a premier California law firm for businesses and individuals, providing outstanding legal services in Personal Injury, Employment, Real Estate, and Civil Litigation. Our success is fueled by our amazing team of employees, a relentless commitment to client service. Our culture is entrepreneurial, collaborative, and growth-oriented — making this a place where ambitious professionals can thrive. We are hiring a Director of Operations to join our growing team. This position is responsible for all legal service operations, business systems, firm innovation and automation, and financial controls. The Director of Operations will play a pivotal role in keeping our firm running smoothly, empowering our attorneys and staff to focus on what they do best: serving our clients. This is a hybrid position. Candidates must be able to commute regularly to our office in Lafayette, California, and be in the office 1 or 2 days per week. What You’ll Do • Drive the creation, review, implementation, training, and continual testing and improvement of the law firm’s key business process systems. • Implement automation to streamline workflows, boost profitability, and deliver exceptional employee and client experiences. • Monitor legal production to ensure cases and clients move progressively to established milestones and resolution in the prescribed amount of time. • Drive leadership and strategic planning initiatives. • Evaluate and design workflow management, benchmarking, and production capacity systems to ensure personnel and processes are performing according to expectations. • Oversee and execute financial systems and controls, including: time-tracking, billing, trust account management, collections, bookkeeping, expense management, accounts payable, payroll, audits, and taxes. • Monitor financial statements and key reports, prepare budgets, and advise the partners and other executive team members regarding problems and proposed solutions. • Oversee marketing and sales efforts. • Manage vendor relationships, procurement, licensing and insurance, and emergency preparedness. Who You Are Do you get energized by a spreadsheet full of metrics that help you fine-tune operations and drive success? Are you a natural problem solver who loves streamlining processes, building systems, and leading teams to excellence? We’re looking for a strategic and forward-thinking individual, with a knack for balancing the big picture and the fine print: a person comfortable leading teams, building scalable systems, managing budgets, and automating and implementing processes that create clarity and efficiency. Our Ideal Candidate Will Possess • 5+ years of experience leading operations in a legal or professional services industry, with a demonstrated record of success. • Strong leadership and communication skills, with a proven ability to build, motivate, and retain high-performing teams. • Proven ability to drive operational excellence and efficiency in support of aggressive growth strategies. • Experience successfully leading or helping lead a team of 20+ with an operating budget of more than $5M. • Demonstrated prior success with business process standardization, optimization, and systems management. • Experience with automation to increase efficiency, standardize processes, and deliver growth and revenue targets. • Comfort with growth and change, thriving in a culture of continuous improvement. How to Apply If this sounds like your next adventure, we’d love to hear from you! Please submit the following: • Your Resume (PDF format, please). • A one-page Cover Letter telling us why you’d be the perfect fit for this role, including: - A recent example of how you improved a process or system - Your favorite productivity or organizational tool and why you love it - Include the phrase “Attention to Detail” somewhere in your cover letter to show you read this posting carefully *Applications missing these elements may not be considered.*