Owner Operators – Up to 92% Pay • Weekly Settlements • Tampa (Regional OTR)

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma

Warehouse worker – Liverpool $16-per hour – Full Time 40 hours/week-No Weekends Grassland Equipment & Irrigation Corp., a regional outdoor power and turf equipment distributor Since 1961 has an immediate opening in our Liverpool NY location. We are seeking a warehouse worker to backfill previous employees promotion within the company. Duties to include but are not limited to loading and unloading Trucks via fork truck and by hand, taking out trash and cardboard, washing equipment, sweeping floors, organizing pallets, cutting grass along with string trimming, vacuuming, mopping. Must be able to lift 50 lbs. Full time position with benefits which include company supported health insurance, profit sharing and 401K plan, employee discounts, paid sick and vacation. Candidates will have to complete a background check and drug screening.

We are seeking a part time appointment setter to join our team. In this role, you will be responsible for setting appointments for customers & following up to ensure proper communication. Applicant must be organized & high energy preferably. Responsibilities: - Schedule appointments -Build positive relationships -Conduct follow ups -Ability to work remotely & independently Why Join Us? -Flexible schedules -Remote opportunity to work from your home -Competitive pay & bonuses For interviews please TEXT us at 315-400-5158. Send us your name / town you live in