Technician Scheduler and Data Entry

About Us: We are a busy and growing construction materials testing company seeking a detail-oriented, organized, and proactive Technician Scheduler to join our team. Our company prides itself on professionalism, accuracy, and excellent customer service, and we are looking for someone who shares these values. Job Description: As a Technician Scheduler, you will be the central point of communication between technicians, contractors, and clients. Your main responsibilities will be to answer phone calls, manage the daily schedule, coordinate technicians for their next day’s work, and enter test data for concrete and soils. You will play a critical role in ensuring operations run smoothly and that results are delivered accurately and on time. Key Responsibilities: Answer incoming calls and respond to scheduling requests via email Coordinate with technicians to confirm availability and assign job sites Communicate with contractors regarding schedules, changes, and requirements Prepare and distribute the next day’s schedule to technicians Track and update any last-minute changes in real-time Enter concrete and soils test data into company systems accurately and promptly Maintain accurate records of schedules, technician assignments, and test results Provide excellent customer service to clients and contractors Qualifications: Strong organizational and multitasking skills Excellent verbal and written communication Professional and friendly phone manner High attention to detail, especially for data entry Ability to stay calm under pressure and adapt to changing priorities Proficiency with basic computer programs (Excel, Outlook, scheduling or lab software preferred) Prior experience in scheduling, dispatching, or construction materials testing is a plus What We Offer: Competitive pay and benefits Opportunity to work with a collaborative and supportive team Training and development to succeed in the role Potential for growth within the company