In-Home Onboarding Specialist (Early-Stage Startup Role | $30/hour) (San Francisco)

About Casa Homes are people’s most treasured assets, yet owning one often feels overwhelming. Casa is reimagining homeownership with a next-generation property management platform for single-family homes. We partner exclusively with primary homeowners, helping them stay on top of maintenance, handyman visits, and vendor coordination — so they can enjoy their homes instead of stressing about them. We’re an early-stage startup backed by leading investors, and we’re building a founding team of driven, detail-oriented people who want to grow with us. The Role As an In-Home Onboarding Specialist, you’ll be on the front lines of Casa’s mission — creating a complete digital profile of every home we serve. Think of it as turning a physical house into a “smart” record that our team can proactively manage. This isn’t HR or employee onboarding. Instead, it’s home onboarding: walking through each room with your teammate, documenting appliances, systems, finishes, and layouts so we can manage the property seamlessly moving forward. If you’re motivated, tech-savvy, and excited to join a fast-moving startup, this is your chance to build valuable skills, interact with high-end clients, and make a visible impact from day one. What You’ll Do - Visit member homes and conduct detailed room-by-room inventories - Photograph and document appliances, electronics, lighting fixtures, and other assets - Use specialized tools (3D scanner, paint scanner, floorplan apps) — training provided - Record fire safety devices, utilities, and other essential home infrastructure - Speak with homeowners to capture vendor info and service preferences - Represent Casa with professionalism, confidence, and discretion - Ensure all data is logged cleanly and accurately in our app What We’re Looking For - Detail-oriented and highly organized — you notice the little things - Excellent communicator who can make homeowners feel comfortable and cared for - Tech-friendly: comfortable using iPads, cameras, and connected tools - Physically able to move through multi-level homes, carry equipment, and perform hands-on tasks - Reliable personal vehicle, valid driver’s license, and proof of insurance - Clear background check required Bonus Points - Experience in hospitality, real estate, home services, property management, or inspections - Customer-facing or “white-glove” service background Why Join Us - $30/hour starting rate - Flexible scheduling (20–40 hrs/week depending on your availability) - Professional training and equipment provided - Opportunity to grow as Casa scales — early hires will shape the company’s culture and processes - Work directly with a founding team at a venture-backed startup How to Apply Interested? We’d love to hear from you. Reply with your resume and a short note on why this role excites you. Highlight any experience that shows your attention to detail, professionalism, or customer-facing work.