AWS Developer

**This is a hybrid role that will require regular presence on-site at the client location around Cambridge, MA. **This position is not eligible for relocation assistance** The Informatics Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for Zifo related to our customer engagements. This role is the realization of the ‘one hand to shake’ concept that would allow both the customers as well as the internal Zifo stakeholders to work with one primary point of contact for all the servicing needs for the specific engagement. The DM will provide strategic and technical leadership, as well as the consulting and program / project management skills required to analyze customer needs and opportunities to ensure Zifo successfully delivers a solution meeting the customer's objectives and goals. Requirements Responsibilities Overall accountability for the successful delivery of all projects and Zifo services in the engagement and ensure all service delivery contractual obligations are met Govern Project Health by using metrics-based health checks, perform Corrective and Preventive actions for any deviations, do follow-ups and follow throughs Chair Engagement Steering committee and other operational meetings including senior leadership from the customer and Zifo. Track action items, monitor and report their progress periodically Conceive and implement engagement improvement plans from service delivery improvement/optimization perspective Devise and implement continuous improvement plans, ensuring there are mutual gains for both the customer and Zifo Oversee engagement operations such as staffing, invoicing compliance, contract renewals, managing resource movements Customer Relationship Management – establish and nurture customer relationship across all levels with the objective of improving overall customer maturity across all customer segments that are serviced CSAT assessment and management by implementing focused improvement plans Contribute to Business Development – Perform Account Mining, Support RFP/Pursuits People Management – Provide performance feedback on Zifo resources to the line managers Provide strategic project and program management consultative guidance to customers by proactively identifying business and/or technical challenges or opportunities for improvements Bring in though leadership to the customer engagements by offering proactive insights into industrial trends Manage, motivate, and mentor cross-functional and enterprise project teams across the globe Ensure seamless experience for the customers while dealing with the various Zifo services teams across geographies Resolve any conflicts between the Zifo service lines keeping the customer interests as the priority Function as the first point of escalation from Zifo and provide timely and effective resolution in addition to doing a retrospective to address the root causes Required Skills R&D Informatics Skills Prior experience in Pharmaceutical or Biotech Research and Development industry Understanding of Drug Discovery & Development processes An Independent, Self-Motivated & Results driven mentality Willingness & ability to acquire quickly new Technical Skills & Business Principles Ability to actively contribute to business development efforts via strategic discussions with account executives and proactive discussions with client stakeholders Working experience with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project Analytical mindset and ability to thrive in ambiguities Outstanding communication skills both written and verbal Experience is making impactful presentations to D+ and C-Suite audiences Program Management skills Managing a portfolio of projects Coordinating strategic road mapping Resource & Effort Planning Project Planning & Scheduling Scope & Time Management Vendor Management Risk Assessment Cost/Benefit Analysis Qualifications: Bachelor’s/Master’s degree or equivalent in Management or Life Sciences or IT field is mandatory Minimum 10 years of experience as a Business Technology Consultant/Project Manager Minimum 8 years of experience working with Customer/Client focused delivery model & Global solution deployment, preferably in the pharmaceutical /Life sciences industry Active PMP / PgMP/Prince2 Certification Experienced in managing large customer engagements ($5M+ revenue / 50+ global team) that have multiple services being offered by the provider organization Expert in Project Management, SDLC types, people management Familiar with the global delivery model and have experience working with multidisciplinary teams located across varies geographies Consultative capabilities to convert business problems to opportunities Flexible in handling tactical issues as well as possess ability to think strategically Expert in crisis/problem management and willingness to get hands on to expedite problem resolution Function as a coach to the teams to improve collaboration and outcomes Possessing innovative mindset and have an eye for continuous improvement Experienced in managing large & concurrent projects/programs A successful Zifo-ite is Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning  Curious and always looking for creative solutions to complex problems Benefits CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Overview: The Auto Glass Office Manager plays a vital role in ensuring a smooth and positive experience for our customers. You will be the first point of contact for inquiries about auto glass repair and replacement, handling phone calls, emails, and other communications with professionalism and efficiency. Your primary responsibilities will include: Customer Service: • Answer incoming phone calls, emails, and other inquiries from customers, insurance agents, and repair shops. • Understand customer needs and concerns, offering prompt and accurate solutions. • Scheduling and rearranging appointments for auto glass repair and replacement, considering customer preferences and technician availability. • Confirm Following Days Appointments Mid-Day so there is no question customer is ready and available. • Explain the job process and timeframes to customers. (Ex. Chip Repair 15 minutes to 1 hour onsite, Replacement without Calibration 1-2 hours onsite, Replacement with Calibration 2-3 hours onsite. • Process customer information and insurance details, ensuring accuracy and completeness. • Provide clear and concise information about auto glass products, services, and warranty policies. • Resolve customer complaints and inquiries promptly and professionally, seeking escalation when necessary. • Maintain accurate records of customer interactions and service history. Additional Responsibilities: • Utilize internal systems and software efficiently to schedule appointments, process orders, and access customer information. • Ability to multi-task and seek quick resolutions for clients and technicians. • Collaborate with technicians to ensure timely and effective service delivery. • Contribute to maintaining a positive and professional work environment. Qualifications: • High School Diploma or Equivalent GED • Excellent communication and interpersonal skills, both written and verbal. • Ability to build rapport and establish trust with customers. • Strong problem-solving and conflict resolution skills. • Proficient in using computers and customer service software. • Detail-oriented and organized with strong time management skills. • Ability to work independently and as part of a team. • Positive attitude and a commitment to providing excellent customer service. CLEAN MVR Additional Preferences • Experience in the auto glass industry or customer service. • Knowledge of automotive glass products and repair procedures. • Bilingual skills (Spanish) a plus. Benefits: • Competitive salary and 2 weeks PTO per annum. • Fast-paced, dynamic work environment. • The satisfaction of helping customers and ensuring their safety on the road.

@everyone Herbal Medicine Shop hiring: Seeking stock clerk and general helper, male, 50-65 years old, work three days per week, 8 hours per day, $17.8 per hour, must have work permit. Work location: La Chinatown Contact phone: 6269771733 9296267666 WeChat ID: zxm6269771733

Housekeeping Job in Rochester, USA (Accepting Domestic Flights) Suitable candidates available to start immediately, a family of four with the older child 5 years old and the younger one 11 months old. Both children attend school during the day and return home at 6 PM. The caregiver is needed to assist with childcare in the mornings and evenings, but not required to stay overnight. Responsibilities include preparing three meals daily and performing household chores. The candidate must be diligent and skilled in cooking delicious meals. Salary is $190 per day. Please add Teacher Youyou on WeChat: 18852297203

Irvine, California Commute Job Posting Available immediately, responsible for dinner preparation and house cleaning, 4-5 days per week, from 5:00 PM to 8:00 PM daily. Northern Chinese female helper preferred, skilled in making noodles, age under 55. Pay rate: $30-$35 per hour. Interested candidates please contact Teacher Daisy at WeChat: 19551619807

Nanny position in Santa Clara, California, USA Due mid-April, second child, requires experienced candidate with legal status and complete medical check-up, contract tentatively for 2 months Salary: $8000–$8500 per 26 days Please contact Luna, WeChat: 18752197930