Low Voltage Cabling Technician – Technology Infrastructure Specialist (boise)

IT Support Specialist (Level 1) — Santa Cruz–based, Human-ISM LLC Do you enjoy solving problems and making technology painless for people—and already have real-world help desk experience? Join a small, friendly managed services team supporting businesses across the U.S. What you’ll do: Own the front line: Triage, work, and close Level-1 tickets; update users and document steps within SLAs. Deliver great user experiences: Support Windows/macOS, common peripherals, printers, and conferencing gear. SaaS & identity basics: Provision/deprovision users, mailboxes, and groups in Microsoft 365 and/or Google Workspace; assist with MFA/SSO enrollments. Endpoint care: Deploy and troubleshoot RMM agents, EDR/AV, patching, and basic backup checks. Networking fundamentals: Diagnose LAN/Wi-Fi issues, DHCP/DNS problems, basic VPN client connectivity. Build & deploy: Image/setup new workstations, migrate profiles, and perform light data transfers. Document & improve: Create/maintain KB articles and suggest process improvements; escalate to L2/L3 when appropriate. Participate in reliability: Join a light on-call rotation for rare after-hours incidents once you’re up to speed. What you bring: Experience: 1–3 years in a help desk/service desk or MSP environment handling end-user support. Customer focus: Clear, compassionate communication with technical and non-technical users alike. Technical foundation: Windows 10/11 and macOS support Microsoft 365 or Google Workspace admin basics (accounts, groups, mail flow) Core networking (IP, DNS, DHCP, basic VPN) Familiarity with ticketing systems and remote support/RMM tools Mindset: Organized, self-motivated, able to juggle priorities and follow through. Nice-to-have certs (not required): CompTIA A+ / Network+, Microsoft MD-102, Google IT Support, or Apple ACSP. Logistics: Reliable transportation; ability to lift up to 50 lbs on occasion. Schedule & location Core hours: Monday–Friday, 8:00 a.m.–5:00 p.m. PT (responsive to calls/emergencies during these hours; check email throughout the day). On-site: 1–2 days/week in Santa Cruz, CA, plus occasional (about monthly) visits to Silicon Valley client sites. Remote-friendly: We operate as a fully remote organization outside of scheduled on-site work. Why you’ll like working here Real learning, real impact: 200+ hours of internal training videos/documentation, open-door mentorship, and exposure to system administration, enterprise networking, and software support. Practical reliability culture: We build resilient, well-monitored systems, test backups monthly, and architect for high availability—so “emergencies” stay rare. Small team, big variety: Support diverse users, apps, and environments while enjoying a laid-back, collaborative culture. About us We’re a small IT consulting firm providing managed services for businesses nationwide. We value thoughtful engineering, strong communication, and doing right by our clients. Requirements (quick list) Reliable transportation for Santa Cruz/Silicon Valley on-site work Ability to lift 50 lbs (rarely) Fluency in spoken and written English Outstanding customer service skills Self-motivated with a strong desire to learn How to apply Send your resume (and a short note on a tricky issue you recently solved and how) to [your recruiting email].

About Cloud 1 Solutions, Inc. Cloud 1 Solutions is a privately owned corporation founded on 15+ years of Fortune 500 experience supporting rapid growth, emerging technologies, and secure, stable, scalable systems. Our clients range from medical to super high-tech companies with staff located throughout the US and worldwide. Why work at Cloud 1 Solutions? At Cloud 1 Solutions, you will work with some of the most exciting companies in Silicon Valley. Our customers provide services to Tesla, DOD, and DOE. In addition, we deliver critical services for cutting edge firms that range from software development to manufacturing. If you enjoy working in a very dynamic, fast paced, exciting environment, we are the right choice for you. This position is located in San Jose area. Position Description This role will be responsible for engineering and maintaining solutions for the Client Technology infrastructure, support and implementation while providing expert-level operational support. Job Description * The ability/willingness to take on new and unknown applications. * Monitoring and leading project deliverables for both local and remote site and user initiatives. * Collaborate and communicate with client and corporate team members. * Regularly attend meetings at various times to accommodate variances of team. * Ability to deliver informative, well-organized, strategic presentations, with strong interpersonal skills, to build professional relationships, creating partnerships across the organization. * Create and maintain documentation including process procedures, technical specifications, project plans, project schedules, meeting agendas and status reports as needed. * Provide timely and informative status reports to key stakeholders at all levels when appropriate * Be able to work with, and manage vendors when required. * Ability to think creatively or "out of the box" when providing solutions for end users productivity. * Be an enthusiastic advocate for team goals; provide high level support to technical teams (L2) regarding business requirements and deliverables as needed. * Communicate with management and subject matter experts across the organization to accomplish objectives. Required Skills & Requirements Environment: DELL, HP, IBM, MAC, Windows Server, Redhat 6.4 Linux, SAN, NAS, NetApp, EquaLogic Network: LAN/WAN/VLAN, T1, SIP, TCP/IP, VPN, FTP, VMAX, Clarion, EMC, CISCO, Meraki, SonicWALL, DELL, APCON, FCOE, AP, HPE Application: MS Office, SharePoint, Sage, VNC, WebEx, MS Visio, MS Project, Acronis, VMware, Virtual PC, EDR, QuickBooks, EDI, App/Web servers Cyber Security: SIEM, Vulnerability Management, Compliance, ISO, NIST, DFARS, Cyber Insurance * Past experience as a Seasoned Systems Administrator; in a large enterprise environment. * Demonstrated track record of successfully planning participating in large / complex project implementations from start to finish and complete the needed documentation for ongoing support. * Successfully led multi-vendor projects, with end to end technical leadership and management. * Extensive knowledge of Windows platform, both Windows and Server OS. * Positive personality and inclined to be successful while continually improving individual skills and those of the teams. * Self-motivational mindset, able to work with minimal supervision while delivering top-notch solutions that will continue to take the organization to the next level. * Ability to communicate to upper management effectively when needed. * Know when/how to drive change within team and larger IT teams. * Capacity to work varied hours when needed. * Demonstrated operational discipline and thoroughness in most/all aspects of work -- e.g., status reporting, documentation, following process and procedure. * Demonstrated ability to plan and work to an identified set of priorities. Education or Qualifications * Bachelor's degree, or equivalent and demonstrable training and experience. Appropriate technical certifications are a plus. * Ten (10) or more years' experience as a full-time technical professional. * Excellent oral and written communication skills. * Proven ability to direct technical projects. * Extensive experience in the analysis and design of systems, as well as in troubleshooting and providing technical support for these systems. Benefits include Medical, Dental, Vision and 401k! Principals only. Recruiters, please don't contact this job poster.

Seeking a Lab Engineer with strong networking expertise to support testing, evaluation, and development of advanced network solutions within a controlled lab environment. This role involves configuring network infrastructure, troubleshooting, and assisting in validation efforts to ensure high-performance and secure operations. Key Responsibilities: Design, configure, and maintain network lab environments to support testing and development initiatives. Troubleshoot and optimize network configurations across switches, routers, firewalls, and other critical infrastructure. Analyzing customer functional requirements to develop system requirements specifications and implement designed solutions. Assist in developing and executing test plans, simulations, and performance validations. Document configurations, troubleshooting steps, and lab procedures for future reference. Support automation efforts using scripting or tools like Ansible, Python, or other network automation frameworks. Ensure compliance with security protocols and best practices for lab environments. Interacting with the Government customers regarding Network Engineering and technical considerations for associated problems, issues, or conflicts. Requirements Must possess 6+ years of relevant experience and a Bachelor's degree / Master's degree and 4+ years of work experience. Must have an Active TS/SCI and willing to obtain a CI Poly. Hands-on experience in network engineering, including configuration of Cisco, Juniper, or similar networking technologies. Strong understanding of TCP/IP, routing, switching, VLANs, VXLANs, firewalls, and VPNs. Ability to troubleshoot complex networking issues in a lab environment. Preferred Qualifications: Experience with cloud networking, SDN (Software-Defined Networking), and virtualization technologies. Knowledge of automation tools for networking (Ansible, Python, etc.). Knowledge of Linux administration Experience with VMware including NSX Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers’ Compensation Relocation Assistance

Core Systems, a leader in rugged computer and server solutions for mission-critical defense and industrial applications, is seeking a Computer Repair Technician to join our RMA and repair operations team. This position focuses on diagnosing, troubleshooting, and repairing customer-returned products and Core Systems–built servers. Resume Required. Key Responsibilities Perform diagnostics, troubleshooting, and repair on returned computer systems, servers, and components. Process RMA units through inspection, testing, and documentation. Repair hardware at the system, component, and board level when required. Assist in root cause analysis and corrective action reports for customer returns. Work closely with engineering and production teams to support continuous improvement. Maintain accurate service records and ensure timely turnaround of customer units. Qualifications Proven hands-on experience repairing computer systems, servers, or related IT hardware. Strong knowledge of hardware components (motherboards, CPUs, memory, storage, power supplies, etc.). Experience with diagnostic tools and test equipment. Ability to read schematics and follow technical documentation. Detail-oriented, organized, and able to work under time-sensitive conditions. Previous experience in an RMA/repair environment is a MUST. Familiarity with ruggedized or military/industrial computer systems a plus. What We Offer Competitive pay and benefits package. A chance to work with cutting-edge technology in the defense and industrial markets. Collaborative, supportive team environment. Opportunities for growth and advancement within the company.

Role-UCM engineers Location-Austin TX(Hybrid) who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC ) ▪ Basic understanding of Cisco IP telephony Network Infrastructure. ▪ Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN ▪ Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways. ▪ Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP ▪ Ability to write scripts / programs in at least one language for example: Python, Java, Perl ▪ Ability to troubleshoot collaboration solutions covering multiple products and features under and drive incidents towards resolution ▪ Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction. ▪ Excellent written and verbal communication, interpersonal and presentation skills. ▪ Proven planning, prioritization, and organization skills ▪ ITIL Foundation level knowledge

Company Description IT Management Corporation was established in 2009 as a new generation IT solution provider focusing on sustainability, network conversion, and business alignment. We’re a highly qualified and professional voice and data network consulting and service organization. At IT Management, our mission is to facilitate a transformation to a more efficient, sustainable technical environment; enabled by advanced technology and enhanced communication to optimize production and increase reliability. We combine our professional and managed services with technologies from leading vendors to provide our customers with the best solution to their needs with consideration of industry standards and reliability. We can assist businesses in designing strategy, architecture, and technology roadmaps that become the blueprint of their vision. Job Description As an IT Engineer specializing in Network and Systems, you will play a pivotal role in designing, implementing, and managing our network infrastructure and systems, with a strong focus on cloud platforms and virtualization technologies. You will be responsible for ensuring the stability, security, and performance of our network, server, and cloud environments while collaborating closely with our IT team to support the organization's technological needs. Key Responsibilities: • Network Management: Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and VPNs. • Systems Administration: Administer and maintain Windows and Linux servers, virtual machines, and storage solutions. • Cloud Infrastructure: Deploy, manage, and optimize cloud-based systems, particularly in Microsoft Azure environments, including managing virtual networks, storage accounts, and cloud security. • Virtualization: Design, implement, and maintain virtualization solutions using VMware, Nutanix, and other hypervisors to support scalable and efficient IT infrastructure. • Security: Implement and manage network and system security measures, including firewalls, intrusion detection systems, and data encryption. • Performance Monitoring: Monitor network, system, and cloud performance, identify bottlenecks, and implement improvements to ensure optimal performance. • Troubleshooting: Diagnose and resolve network, system, and cloud-related issues promptly to minimize downtime. • Backup and Recovery: Manage backup and disaster recovery plans, particularly in hybrid and cloud environments, to ensure data integrity and availability. • Documentation: Maintain detailed network, system, and cloud infrastructure documentation, including configurations, procedures, and changes. • Collaboration: Work closely with other IT team members to provide technical support and guidance for various projects. Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. • Experience: Minimum of 3-5 years of experience in network and systems engineering, with hands-on experience in cloud and virtualization technologies. • Certifications: Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+, Microsoft Certified: Azure Administrator, VMware Certified Professional, Nutanix Certified Professional, or equivalent) are a plus. • Technical Skills: o Proficiency in network protocols (TCP/IP, DNS, DHCP) and hardware. o Experience with network security tools and practices. o Strong knowledge of Windows and Linux server environments. o Hands-on experience with Microsoft Azure cloud services, including Azure Active Directory, virtual machines, and networking. o Proficiency in managing and maintaining virtualization platforms such as VMware vSphere, Nutanix Acropolis, and other hypervisors. o Experience with scripting and automation tools (e.g., PowerShell, Bash, Python) is desirable. • Soft Skills: o Strong analytical and problem-solving skills. o Excellent communication and teamwork abilities. o Ability to manage multiple tasks and projects simultaneously. Additional Information • 4+ years advance Microsoft active directory and systems experience • 4+ years advance VMware virtualization and related solutions experience • 4+ years Cisco Collaboration and sip trucking experience • 6+ years hands on experience in WAN/LAN and wireless technologies • Maintain multiple advanced manufacturer specific advanced certifications. i.e.: Cisco, R/S. Voice, Brocade, CISSP, VCDX, UCS, Aruba, Ruckus, HPE • Experience with python and scripting to automate deployments All your information will be kept confidential according to EEO guidelines. PLEASE APPLY ONLINE AT: https://tiny.pl/kdc8-zn2