Technical Support Specialist (Rowley, MA)

Company Description IT Management Corporation was established in 2009 as a new generation IT solution provider focusing on sustainability, network conversion, and business alignment. We’re a highly qualified and professional voice and data network consulting and service organization. At IT Management, our mission is to facilitate a transformation to a more efficient, sustainable technical environment; enabled by advanced technology and enhanced communication to optimize production and increase reliability. We combine our professional and managed services with technologies from leading vendors to provide our customers with the best solution to their needs with consideration of industry standards and reliability. We can assist businesses in designing strategy, architecture, and technology roadmaps that become the blueprint of their vision. Job Description As an IT Engineer specializing in Network and Systems, you will play a pivotal role in designing, implementing, and managing our network infrastructure and systems, with a strong focus on cloud platforms and virtualization technologies. You will be responsible for ensuring the stability, security, and performance of our network, server, and cloud environments while collaborating closely with our IT team to support the organization's technological needs. Key Responsibilities: • Network Management: Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and VPNs. • Systems Administration: Administer and maintain Windows and Linux servers, virtual machines, and storage solutions. • Cloud Infrastructure: Deploy, manage, and optimize cloud-based systems, particularly in Microsoft Azure environments, including managing virtual networks, storage accounts, and cloud security. • Virtualization: Design, implement, and maintain virtualization solutions using VMware, Nutanix, and other hypervisors to support scalable and efficient IT infrastructure. • Security: Implement and manage network and system security measures, including firewalls, intrusion detection systems, and data encryption. • Performance Monitoring: Monitor network, system, and cloud performance, identify bottlenecks, and implement improvements to ensure optimal performance. • Troubleshooting: Diagnose and resolve network, system, and cloud-related issues promptly to minimize downtime. • Backup and Recovery: Manage backup and disaster recovery plans, particularly in hybrid and cloud environments, to ensure data integrity and availability. • Documentation: Maintain detailed network, system, and cloud infrastructure documentation, including configurations, procedures, and changes. • Collaboration: Work closely with other IT team members to provide technical support and guidance for various projects. Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. • Experience: Minimum of 3-5 years of experience in network and systems engineering, with hands-on experience in cloud and virtualization technologies. • Certifications: Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+, Microsoft Certified: Azure Administrator, VMware Certified Professional, Nutanix Certified Professional, or equivalent) are a plus. • Technical Skills: o Proficiency in network protocols (TCP/IP, DNS, DHCP) and hardware. o Experience with network security tools and practices. o Strong knowledge of Windows and Linux server environments. o Hands-on experience with Microsoft Azure cloud services, including Azure Active Directory, virtual machines, and networking. o Proficiency in managing and maintaining virtualization platforms such as VMware vSphere, Nutanix Acropolis, and other hypervisors. o Experience with scripting and automation tools (e.g., PowerShell, Bash, Python) is desirable. • Soft Skills: o Strong analytical and problem-solving skills. o Excellent communication and teamwork abilities. o Ability to manage multiple tasks and projects simultaneously. Additional Information • 4+ years advance Microsoft active directory and systems experience • 4+ years advance VMware virtualization and related solutions experience • 4+ years Cisco Collaboration and sip trucking experience • 6+ years hands on experience in WAN/LAN and wireless technologies • Maintain multiple advanced manufacturer specific advanced certifications. i.e.: Cisco, R/S. Voice, Brocade, CISSP, VCDX, UCS, Aruba, Ruckus, HPE • Experience with python and scripting to automate deployments All your information will be kept confidential according to EEO guidelines. PLEASE APPLY ONLINE AT: https://tiny.pl/kdc8-zn2

There's a family waiting to meet you. Join UrbanSitter today and find flexible gigs in childcare, tutoring, pet sitting, and more! PERKS OF JOINING URBANSITTER: ✓ Ultimate flexibility. Set your schedule with full-time, part-time, and occasional jobs like nanny, date night sitter, after-school pickup sitter, homework tutor, or mother’s helper. Plus, pet sitting and elder care gigs! ✓ Get paid your way. Earn an average of $125+ per job, plus tips. Keep 100% of what you make with instant payouts—no hidden fees. ✓ Trust & safety commitment. Parents must pass an identity check to book. Plus, enjoy peace of mind with our award-winning support 7 days a week. ✓ Community vibes. Join a supportive network of local families and caregivers. Find families you love working with and build lasting connections in a trusted, tight-knit community. REQUIREMENTS: ✓ Must love kids! ✓ Be respectful, responsible, and kind. ✓ Previous experience in child care is a plus, but not a must. ✓ Must be 18 years or older and eligible to work legally in the U.S. ABOUT URBANSITTER: UrbanSitter is an app and website that’s making it easier than ever for caregivers to find flexible, jobs in child care, senior care & pet/house care. With full-time, part-time and occasional positions available across the US, caregivers earn an average of $125 + tips per job nationwide. Joining UrbanSitter is perfect if you're looking for part-time work, jobs for college students, temporary work, seasonal work, or full-time work. You set your own schedule and rates for ultimate flexibility. We welcome babysitters and nannies with a range of childcare experience such as babysitting for neighbors and family, camp counselors, tutors, soccer coaches, swimming coaches, preschool teachers, substitute teachers, music teachers, daycare teachers, daycare workers, early childhood development students, nursing students, education students, grad students, undergraduate students, senior caregivers, pet sitters, housekeepers, household assistants, house sitters, house manager, household manager. Additional keywords: babysitting jobs, babysitter job, babysitter, baby sitter, babysitting, nanny, nanny jobs, nanny for hire, nannying, au pair, au pair jobs, childcare jobs, child care jobs, child care, childcare, part-time job, temp work, work with kids, daycare job, daycare jobs, day care job, day care jobs, afterschool care, after school care, virtual jobs, virtual sitting, virtual babysitter, virtual tutor, tutor, tutoring, gigs, senior care, elderly care, house sitting, housekeeping, pet sitting, dog walker. Click to find jobs with UrbanSitter. Babysitting with UrbanSitter is perfect if you're looking for part-time work, jobs for college students, temporary work, seasonal work, or full-time work. You set your own schedule and rates for ultimate flexibility. We welcome babysitters and nannies with a range of child care experience such as babysitting for neighbors and family, camp counselors, tutors, soccer coaches, swimming coaches, preschool teachers, substitute teachers, music teachers, daycare teachers, daycare workers, early childhood development students, nursing students, education students, grad students, undergraduate students, senior caregivers, pet sitters, housekeepers, household assistants, house sitters. Additional keywords: babysitting jobs, babysitter job, babysitter, baby sitter, babysitting, nanny, nanny jobs, nanny for hire, nannying, au pair, au pair jobs, childcare jobs, child care jobs, child care, childcare, part-time job, temp work, work with kids, daycare job, daycare jobs, day care job, day care jobs, afterschool care, after school care, virtual jobs, virtual sitting, virtual babysitter, virtual tutor, tutor, tutoring, gigs, senior care, elderly care, house sitting, pet sitting, dog walker. Click to babysit with UrbanSitter.

Company Overview Corporate eWaste Solutions a certified electronics recycler and IT Asset Disposition (ITAD) Company with a Social Impact Focus. CEWS maintains industry certifications and safety standards to ensure all electronics are managed properly and in an environmentally conscious manner. (R2v3, ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:200) We are looking to hire a passionate PC and Apple Desktop Laptop ITAD Technician to take our IT Asset Disposition (ITAD) services business line to the next level. If you are self-driven, talented, hungry, and passionate to help the environment then give us a call. Responsibilities: • Sort, process, consolidate, triage, organize, route, palletize, and package both incoming and outgoing asset materials • Quickly diagnose, identify issues, and capture computer hardware or relevant devices information • Follow strict data sanitization and destruction procedures when processing data-bearing assets • Label, log, and document on all assets moving in and out in the area • Inventory products at designated area, organize, and maintain shelf life • Meet or exceed monthly goals and understand the nuanced requirements, deadlines and due dates between each order’s requirement • Ensure a safe and secure working environment • Manage and organize workstation, equipment, staging area and parts area • Research on product value • Handle goods and equipment properly to avoid damage or breakage • Maintain clean and safe housekeeping in and around warehouse • Assist in job training to new staff, participants, volunteers, and clients • Other duties as assigned Qualifications: • AS degree or 2 years of related jobs experiences working in a warehouse environment • Familiarity with a wide variety computer hardware components and operating systems • Understand the up-to-date computer hardware components verse older generations • Push or pull heavy objects into position using pallet jacks or other moving carts • Must be able to lift 50 lbs. on a regular basis • Ability to stand for long periods of time • Ability to prioritize in a constantly changing workload • Strong written and verbal communication skills • Server and Networking equipment experience a plus • Microsoft, A+, N+ certifications a plus This position reports to ITAD Supervisor Email: jobs@cews.com your resume and ensure to include [HAYWARD] in your email title

Joining Synergex means navigating the career you desire with you in the driver seat. Working alongside other talented and creative minds, your contributions will serve to keep our clients on the cutting edge of technology. Through our expert consulting services, our ever-evolving comprehensive suite of products, and our top-notch developer support, Synergex ensures every single one of our customers – from global Fortune 100 companies to local businesses – has the tools and support needed to take their business to the next level. This is what we’ve been doing for over 45 years, and none of it would be possible without our awesome team – and that’s where you come in. The Synergex Application Support Team is looking for an Application Support Specialist. As an Application Support Specialist, you will partner with team members to help Synergex provide top tier support for our customers applications. You will do this by managing support cases, taking customer calls, writing documentation, and working with developers on new features and bug fixes. Job Description: The Application Support Specialist provides exceptional application support to Synergex customers worldwide. Responsible for the day-to-day management of support cases, customer application updates, writing documentation for internal and customer use, ensuring that support cases are responded to and resolved according to Service License Agreements (SLAs). Requirements Essential Duties and Responsibilities Have superior customer centric focus with a proven ability to thoroughly resolve customer inquiries via phone, video calls, ticketing system, and email. Identify, research and resolve application and technical issues related to supported applications. Identify and escalate cases requiring a higher level of support Document, track and monitor issues in company provided application to ensure timely resolutions, meeting or exceeding customer SLAs. Perform quality assurance (QA) on documented bugs and new functionality. Learn new applications and business domains to expand professional knowledge Ability to multitask, prioritize and perform effectively under tight deadlines and time constraints. Expected to be self-directed, self-motivated, able to establish priorities and to work both independently and in a team environment. Expected to contribute to a technical knowledge base and write technical documentation for internal use and write technical/instructional documentation for customers Demonstrate patience, adaptability, and resourcefulness in all interactions with internal and external stakeholders Participate in a rotating after-hours support schedule, including nights and weekends. Infrequent travel may be required when providing onsite support of software. Job Requirements Must haves: High school diploma, GED, or equivalent. 1 to 3 years' experience with Application/Customer Support. Knowledge and experience with basic computer functions and systems (Windows). Knowledge and experience with Microsoft Excel and Word applications. General knowledge of programming concepts, software development cycles (SLDCs) and associated tools and platforms. Excellent communication skills, both verbal and written; strong interpersonal skills. Ability to understand application issues and articulate industry operational/technical solutions. Strong prioritization skills. Exceptional customer service skills. Nice to haves: Experience in end-user support in a help desk environment. Software application installation experience. Familiarity with one or more general purpose programming languages including but not limited to: Synergy. Job Essential Functions Work Location In-Office & Hybrid Options: Opportunities to work in the office or a combination of remote and in-office (hybrid) are also available based on preference and business needs.   Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged Periods of Sitting or Standing: Ability to sit or stand at a desk workstation for extended periods during the workday. Manual Dexterity: Proficient use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Visual Abilities: Adequate vision to read and interpret data on computer screens and printed materials. Hearing and Speech: Clear verbal communication skills for virtual meetings and phone conversations; ability to hear and understand spoken information. Cognitive Functions: Ability to concentrate, analyze data, and make decisions with minimal distractions in a remote work environment. Minimal Physical Exertion: Occasionally lifting or moving items up to 10 pounds, such as laptops or office supplies. Synergex is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.   The base salary hiring range for this position is $45,000 - $60,000 Benefits What Makes Synergex Awesome? Synergex has created a positive, vibrant culture that celebrates initiative and promotes creativity and autonomy. We have established an environment of personal growth through our support of education and professional development and our onsite and remote wellness offerings. We have: Loyal, enthusiastic customers who appreciate our role as their technology partner. A stable, profitable, long-standing business with a culture that values work-life balance. A variety of fun opportunities to connect with your coworkers both virtually and in-person. Access to employer-sponsored wellness programs. A comprehensive benefits package including:  Comprehensive health plan that includes medical, dental, and vision insurance.  Employer-paid long-term care, life, and AD&D coverage.   13 paid holidays.  Generous time off with the ability for PTO to roll over year-to-year.

Are you passionate about technology and thrive in fast-paced environments? We’re an innovative audio visual company specializing in LED wall rentals and AV solutions—and we’re looking for motivated individuals to join our growing team! *Location: South San Francisco (near SFO) *Positions Available: Part-Time & Full-Time *Salary: $30–$35/hr (negotiable based on experience) *5 days of paid vacation after one year of employment What You’ll Do: - Set up and install LED wall screens and AV equipment for live events, conferences and exhibits. - Manage warehouse operations, including inventory tracking and organization - Operate software and applications related to AV technology - Occasionally travel for installations and on-site support Who We’re Looking For: - Tech-savvy individuals with knowledge of computer systems and software - Familiarity with audio and visual equipment is a plus—but not required - Strong problem-solving skills and attention to detail - Able to work independently and collaboratively on-site - Willing to travel as needed - Beginners welcome! If you're new to AV tech, we’ll teach you—just bring your curiosity and willingness to learn Why Join Us? - Be part of a creative, forward-thinking company in the booming AV/LED industry - Gain hands-on experience and grow professionally - Work with a fun, supportive team that values innovation and precision If you're ready to elevate your career and work on exciting AV projects, we’d love to hear from you!

Company: Cott Systems Type: Full-time Reporting to: Director of Client Success At Cott Systems, our customers rely on us to keep their technology running smoothly. We're looking for a Desktop Support Engineer who thrives on solving problems, working with hardware and peripherals, and digging into entry-level system administration tasks like SQL database queries. If you're energized by hands-on tech work and want to make a tangible difference every day, this might be the perfect role for you. Key Responsibilities: Serve as the primary technical support contact for our on-premises (locally installed) customers. Troubleshoot, configure, and manage hardware including servers, workstations, scanners, printers, and peripherals. Install and support Windows-based systems (both desktop and server), including OS, drivers, and Cott application environments. Perform basic system admin functions: running SQL Server 2019 queries, updating database tables, and assisting with patching and backup validation. Lead remote or onsite installation planning and support engagements for new customer hardware. Work cross-functionally with internal teams and customers to ensure technology environments are healthy, stable, and aligned with application needs. Track and escalate complex issues as needed, always ensuring responsive and professional communication. Requirements Associate degree in IT or related field, or equivalent experience supporting Windows-based hardware/software environments. Strong hands-on experience troubleshooting desktop and peripheral hardware. Familiarity with Windows 10/11 and Windows Server environments (2012 through 2019). Working knowledge of SQL Server Management Studio (SSMS), including basic queries and table updates. Comfortable navigating Active Directory, DNS, and basic Windows network configurations. Experience with IIS, backup/restore utilities, or virtualization (Hyper-V, VMware, Citrix) is a plus. Excellent problem-solving and customer communication skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Willingness to occasionally travel for onsite customer installations or escalated support needs. Benefits Why Cott Systems? We're an established software and services company focused on supporting local governments across the U.S. You'll be part of a collaborative team that values technical curiosity, service excellence, and the satisfaction of a job well done. We offer: Flexible time off and paid holidays 401K with company match Comprehensive medical, dental, and vision insurance (including HRA option with company contribution) Company-paid life, AD&D, short-term, and long-term disability insurance For more information about Cott Systems, please visit our website We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.   #ValsoftG1