Technical Service Trainer

Position Summary: Under general supervision, ensures an environment conducive to learning and working by operating, maintaining, troubleshooting and repairing digitally controlled Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) equipment and systems. Independently perform maintenance, troubleshooting, repair and/or upgrading, and testing of all water and gas distribution and waste water systems, equipment and fixtures, ensuring timely completion of work in accordance with accessibility, health, safety, and plumbing codes and trade standards. Ensure availability and proper maintenance of all tools and materials needed for accomplishing the job. Perform minor electrical maintenance; maintain, repair and replace electrical equipment systems related to building maintenance, interior and exterior lighting. Assist other Trades and semi-skilled workers with all phases of building maintenance including carpentry, painting and landscaping. Description of Duties and Responsibilities Essential Job Functions: 1. Maintains, troubleshoots and repairs HVACR and Energy Management System (EMS) with special emphasis upon Chillers, Boiler, Heat Pumps, and Refrigeration equipment: Calibrates controls and diagnoses electrical malfunctions. 2. Performs routine maintenance on air handlers, heat exchangers, supply, return, and exhaust fans: lubricates, changes belts and filters, aligns sheaves, checks motors and belt tensions, cleans coils. Performs major overhauls of equipment, disassembling and replacing defective and worn parts, reassembling, testing and ensuring proper operation. Fabricates parts no longer available. 3. Performs checks and repairs on boilers and pumps: restarts, troubleshoots, repairs. 4. Recovers, recycles, and reclaims refrigerants in accordance with safe, environmentally appropriate and legal industry practices. 5. Maintains records of all inspections, maintenance and repairs according to the requirements of Sisters School District, the city, state, and EPA. 6. Maintains and transports tools and supplies in a safe and responsible manner to insure jobsite availability in a safe operating condition. 7. Responds to emergencies both during and after hours to ensure safe and operational condition of equipment and buildings, and an environment conducive to quality instruction. 8. Meets with engineers and contractors for the purpose of recommending designs, solutions and/or equipment to be used in the installation of new and replacement HVACR systems. 9. Identifies and purchases required parts and supplies. 10. Performs snow removal, plowing, cindering roadways, and deicing walkways. 11. Install, repair and replace plumbing pipes, valves, potable and non-potable water systems, drainage, waste and vents, basins, tubs, faucets, showers, grease traps, lavatories, sinks, traps, flushometers, urinals, drinking fountains, hydrants, water heaters, dishwashers, back flow devices, water pressure regulators, and other plumbing fixtures and equipment. 12.Repair and maintain plumbing by replacing defective washers, or replacing or mending broken pipes. 13. Maintain, repair, and lubricate sewage equipment, using hand tools and power tools. 14. Maintain sewage lines, tanks, floats, pumps, and valves, using hand tools and power tools. 15. Assemble pipe sections, tubing and fittings, using screws, bolts, solder, plastic solvent, and caulking. 16. Cut openings in structures to accommodate pipe and pipe fittings. Use measuring instruments, such as a ruler and level to locate and mark pipe position for installation and passage holes in structures. 17. Cut, thread, and bend pipe to required angle, using pipe cutters, pipe threading and pipe bending machines. 18. Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks. 19. Perform asbestos removal and disposal at a Maintenance level. 20. Performs other duties as assigned. Knowledge, Skills and Abilities 1. Knowledge of standard industry principles and practices used in the installation, maintenance and repair of HVACR, Plumbing and electrical systems and equipment, along with the hazards and safety practices common in the industry. 2. Knowledge of digital controls used in the operation of HVACR equipment, safety devices, sources of parts, use and maintenance of trade specific materials, parts, and tools of the trade. 3. Knowledge of electricity, electrical circuits, and computer functions as they apply to HVACR. 4. Must be skilled at troubleshooting heating and cooling systems, diagnosing problems, and making needed repairs, or if required, be able to communicate the problems to supervision and recommend alternative solutions. 5. Must be able to use the tools of the trade, diagnostic tools, electric and gas analyzers, power tools, welders/cutting torches, computers, hand tools, power lifts, and be able to learn the use of the tractor/loader, and snowplows. 6. Must be able to read and understand blueprints and schematics; understand and follow oral and written directions. 7. Must be able to accomplish assigned work independent of supervision in a timely and efficient manner. 8. Must be able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. 9. Must be able to attend workshops and/or classes both regionally and out of town to stay current with the trade and increase knowledge and skills for HVACR, plumbing and electrical. 10. Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience. Other Ergonomic Requirements Most often works in extreme conditions: severe weather, tight and confined spaces, excessive noise, unpleasant conditions, ventilation extremes and other safety hazards. Work may involve recurring late/early hours (less than four hours per week) including but not limited to snow removal. Computer screen is used 20 percent of the time. Must be able to climb or pull self upward, kneel, stoop, crawl, crouch, balance on unstable surfaces, and guide, feeding materials into proper position. Position involves extended standing with some lifting under 10 pounds for 75 percent of the time; lifting, objects 10 to 50 pounds 20 percent of the time, lifting objects over 50 pounds for 5 percent of the time. Operates demanding equipment for 20 percent of the time. All individuals are required to be able to perform the essential functions with or without reasonable accommodation. Required: 1. Requires high school diploma or GED. 2. Requires five years of journeyman level building maintenance/HVACR experience. 3. Must have experience/training in HVAC, welding, electrical, mechanical. 4. Computer Literacy: Training in, or experience with, email, Internet, word processing, and spreadsheets (preferably experience with MS Office Suite products and Google Workspace products). The Sisters School District recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify. Preferred: 1. Experience with Clima tech Controls 2. Oregon Limited Maintenance Electrician’s License 3. Asbestos maintenance and disposal certificate 4. Boiler Operators License 5. CFC Certification 6. State of Oregon Plumbing License 7. Valid Oregon Driver’s License or willing to obtain one. Salary: $34.00 - $42.00 per hour, based upon education and previous work experience. This is a 260-day position. Excellent benefits package and Employer-Paid PERS once eligible. Submission Details: Submit your TalentEd Recruit & Hire Application, Cover Letter, Resume, School Transcripts and Three (3) letters of recommendation on TalentEd Recruit and Hire @ https://sisters.schoolspring.com/ Notice of Nondiscrimination The Sisters School District is committed to equal opportunity and does not discriminate on the basis of race1, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, marital status, veteran status, or any other protected status in our programs and activities. [1] Includes discriminatory use of Native American mascot pursuant to OAR 581-021-0047. Race also includes physical characteristics that are historically associated with race, including but not limited to natural hair, hair texture, hair type and protective hairstyles as defined by ORS 659A.001 (as amended by House Bill 2935 (2021)).

Ensure consistent, reliable, and efficient IT delivery service within a technical domain Ensure consistent, high-quality service and drive continuous improvement through standardizing management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding performance of IT service delivery quality within a technical domain in design, transition, deployment, and operational support Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Be aware of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP, or PMI certification preferred AWS Cloud Practitioner or Azure Fundamentals (AZ 900) preferred Experience: 10+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience with and exposure to technology services within the Service Infrastructure domain, to include: o  Linux and Windows Servers o  Server Virtualization o  Cloud Infrastructure o  Storage Infrastructure o  DevOps and Automation o  Management and Orchestration Tooling o  Identity, Credentials, and Access Management Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

At Peak Systems, we don’t just match professionals with jobs—we empower careers! As a trusted partner of the world’s leading technology manufacturers, we provide hands-on access to cutting-edge innovations, giving you the skills and experience to thrive in a fast-evolving industry.   Exciting Opportunity: IT Field Service Technicians We’re seeking skilled technicians for a high-impact PC deployment project with a local bank in Minneapolis and surrounding areas. This contract runs from October 18 to October 20, 2025, across multiple locations. Two distinct roles are available: PC Technicians and Network Techs. Specify your preference in your application!   Project Details: Locations: Mankato, MN 56001; Crookston, MN 56716; Rochester, MN 55901; St. Charles, MN 55972; Watertown, MN 55388; Eden Prairie, MN 55344; Eagan, MN 55122; White Bear Lake, MN 55110 Duration: October 18–20, 2025   Key Responsibilities: For All Technicians: Disconnect and remove old PCs per inventory Unbox and connect new PCs with peripherals (docking stations, keyboards, mice, monitors, headsets) Install 10-key and signature pads Set up branch server and capture PC Configure printer setups and validate test prints Test workstations: power up PCs/monitors, verify multi-monitor cursor tracking (per customer documentation) Move disconnected PCs and printers to designated campus locations Coordinate with facilities team for workspace cleanup   Additional for Network Technicians: Troubleshoot network devices: verify cable locations, fix broken/defective connections, connect routers to UPS units, link switches/routers/WAPs, label cables, test connectivity   Tools Required: All Technicians: Screwdrivers, pliers, cable cutters, Allen key sets Network Engineers: Combo Crimp/Strip Tool, laptop with Putty, console cable, toner   Qualifications: 2-3+ years servicing/deploying computer equipment Comfort working on your feet and lifting 50+ lbs. over a period of 8+ hours Outstanding communication skills Willingness to travel to multiple Minneapolis-area locations A+ Certification or equivalent Experience with similar hardware projects Ability to build rapport with clients and team Strong troubleshooting and critical thinking Positive, professional attitude   Take the Next Step! Be part of a transformative project with Peak Systems! Submit your resume today, indicating your role preference, and launch your career to new heights.

Oversee end-to-end delivery and operational performance of application services supporting DoD missions Coordinate cross functional teams (App Dev, DB, Platform, Cyber, Network, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) to balance velocity, reliability, and security; maintain decision records and traceability Define and maintain service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own the Service Catalog entries for application services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new or changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO artifacts, handover) Forecast demand and plan capacity (computer, storage, licenses, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: pre implementation reviews, maintenance windows, freeze periods, and rollback validation Ensure releases meet readiness gates (approvals, testing, monitoring, comms) and verify post change health Own P1/P2 Major Incident bridges, communications, and stakeholder updates through resolution Ensure first response quality (MTTA), restoration (MTTR), user experience impact tracking, and formal post incident reviews Drive RCA with durable corrective actions; track aging and effectiveness checks Manage availability targets, error budgets, technical debt, and resiliency patterns (graceful degradation, retries, circuit breakers) Maintain service continuity, DR plans, and evidence of periodic tests (RTO/RPO attainment) Align service operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs; negotiate improvements or remediation plans Validate vendor runbooks, maintenance notifications, and participation in incidents/RCAs Provide daily/weekly/monthly performance reporting (availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/analysts/engineers; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with application architectures (web tiers, APIs, microservices/containers), observability concepts (APM, logs/metrics/traces), and security controls in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

UNEMPLOYED INDIVIDUALS WILL BE ASSISTED FIRST!!! Current Openings needing to be filled in this area: IT Services Technician Help Desk Technician If you have a resume and are having a difficult time getting into IT or Project Management just reply to this ad, if you need to be certified or are new to IT click on the link and fill out the form. Our most recent placements/hires below: August 2025: PC Technician - $49,000 Tech Support Level _$56,000 NOC Technician Data Center - $57,000 Senior Analyst - IT Support - $70,000 AI Security SME - $115,000 https://yourit.lpages.co/daytona/

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.